I didn't pick up the food, so I cannot comment on Service or Atmosphere. As far as the food goes, I found a black hair about 5 or 6 inches long in my Breakfast Belt. Unacceptable. Please cover your head.
Linda De jesus
very friendly staff and quick service i came in wiyh long line up but because they are all very fast i only wait not even 5mns to get all my orders...i wish all tims are like this...thank you for fast and friendly experience
KAMAL
I had a disappointing experience at this Tim Hortons location on Tuesday, May 27th around 5 PM. The staff came across as quite unprofessional—our order wasn’t prepared properly, and it seemed like they didn’t take the time to mix the drinks correctly. We had ordered a double-double, but the sugar was completely missing. When we politely asked for sugar to fix the issue, one of the female employees reacted rudely. Instead of simply handing it over or acknowledging the mistake, she threw the sugar packet towards us with a noticeably disrespectful attitude and a strange look, as if we were being difficult for pointing out a clear error. Customer service should be about courtesy and attention to detail, and unfortunately, this experience lacked both. I hope the management takes this seriously and addresses the staff’s attitude and training simple professionalism can go a long way.
utsavi chauhan
The worst tim Hortons location my work place is close by so at times I place online coffee and breakfast order but 90% of the time there is some or the other issues with the breakfast one time there was hair in the food the other time they sent wrong order and today was the worst even after specifically selecting no sausage no bacon when I received the wrap I just had 3 bites of it and on 3rd bite I realized it had sausage in it me being a Hindu we don't eat beef. Upon calling to tell them the answer I get is mistakes happen like how can you make such a mistake. I have worked in food industry too I know it gets busy but this was unacceptable.
Anju Mathew
The employees never listen to the order properly I asked for a sausage and croissant sandwich no cheese .I confirmed it twice but they made the sandwich with egg inside and charged me extra by punching it in as a regular sandwich
Shalan Haslan
Best location on the lakeshore the staff is so amazing !
Regena Drysdale
I really love this Tim's. This Tim's seems to have everythung if you want anything they have it . There very polite and clean and wonderful ... thank you 😊
Atmosphere: 4
Food: 4
Service: 4
Vishnu Chaitanya Sowdepally
Very friendly staff and well maintained store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
ramandeep sethi
Good food
Atmosphere: 4
Food: 4
Service: 4
Shkumbim Binakaj
Unprofessional staff they should consider hiring people how want to work no just show up
I didn't pick up the food, so I cannot comment on Service or Atmosphere. As far as the food goes, I found a black hair about 5 or 6 inches long in my Breakfast Belt. Unacceptable. Please cover your head.
very friendly staff and quick service i came in wiyh long line up but because they are all very fast i only wait not even 5mns to get all my orders...i wish all tims are like this...thank you for fast and friendly experience
I had a disappointing experience at this Tim Hortons location on Tuesday, May 27th around 5 PM. The staff came across as quite unprofessional—our order wasn’t prepared properly, and it seemed like they didn’t take the time to mix the drinks correctly.
We had ordered a double-double, but the sugar was completely missing. When we politely asked for sugar to fix the issue, one of the female employees reacted rudely. Instead of simply handing it over or acknowledging the mistake, she threw the sugar packet towards us with a noticeably disrespectful attitude and a strange look, as if we were being difficult for pointing out a clear error.
Customer service should be about courtesy and attention to detail, and unfortunately, this experience lacked both. I hope the management takes this seriously and addresses the staff’s attitude and training simple professionalism can go a long way.
The worst tim Hortons location my work place is close by so at times I place online coffee and breakfast order but 90% of the time there is some or the other issues with the breakfast one time there was hair in the food the other time they sent wrong order and today was the worst even after specifically selecting no sausage no bacon when I received the wrap I just had 3 bites of it and on 3rd bite I realized it had sausage in it me being a Hindu we don't eat beef. Upon calling to tell them the answer I get is mistakes happen like how can you make such a mistake. I have worked in food industry too I know it gets busy but this was unacceptable.
The employees never listen to the order properly I asked for a sausage and croissant sandwich no cheese .I confirmed it twice but they made the sandwich with egg inside and charged me extra by punching it in as a regular sandwich
Best location on the lakeshore the staff is so amazing !
I really love this Tim's. This Tim's seems to have everythung if you want anything they have it . There very polite and clean and wonderful ... thank you 😊
Atmosphere: 4
Food: 4
Service: 4
Very friendly staff and well maintained store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown
Good food
Atmosphere: 4
Food: 4
Service: 4
Unprofessional staff they should consider hiring people how want to work no just show up
Restaurantji Recommends
Friendly staff. They help you when you’re having trouble with your orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Creamy Chill, Hash Brown, Pumpkin Spice Iced Capp
Excellent service, always a pleasant to visit the store and everyone is so friendly and nice.
Atmosphere: 5
Food: 5
Service: 5
We never have to wait for service. They are always friendly and quick, and everything is always fresh. We love this place.
Atmosphere: 5
Food: 5
Service: 5
What a great coffee shop! We always get professional and friendly service. They are always baking and cleaning.
I drive 18 km and pass hundreds of other coffee shops to come to this Tim Hortons.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
I had a terrible experience at this location today, giving 1 stars so that the manager gets back to me!
Atmosphere: 1
Food: 1
Service: 1
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