Steve made our dining experience amazing tonight! He was so attentive and accommodating.
Shawn Schutten
Steve did a great job! Awesome service. We had a great time as a group of 10 and he knocked it out of the park!
Iestyn Paul
Food and service is amazing. Will be back
Atmosphere: 5
Food: 5
Service: 5
Wayne Wayne
Good food and great service
Atmosphere: 5
Food: 5
Service: 5
stan toucher
Had a great time
Atmosphere: 5
Food: 5
Service: 5
S B
Service was great and friendly. Food was very good. Got the fish and chips. Very good. Been there a few times on business trips and will go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips
Michael Demers
The food was decent (wings were pretty good), but absolutely one of the worst service experiences I've ever had in a restaurant in my entire life. Three of us came in for lunch and when we arrived there was nobody else there. Waitress came over and took our initial order, but sadly that's where any level of activity that could remotely be considered service ended. She literally never came back....once...ever...not even to check on us. We each ordered wings and a beer, which shouldn't be that difficult. After the food runners brought the food nobody ever came back. We had to flag down a busboy to ask for a 2nd round of drinks. After several minutes half of us got another drink, the other did not (and ultimately everyone was charged for two.) Once we were done we then had to fight twice for our checks, once to another server and finally one of us went over to the bar and told the original server we were leaving. she finally brought the checks, which half had to be corrected for the 2nd round of drinks that never came. We finally paid and left. From the time we sat down, ordered, ate our food, got half a second round, and finally got the checks, paid, and left, was 2 hours and 3 minutes of our lives that we'll never get back....Absolutely unacceptable under any circumstances, but certainly not when it's not very busy.To add insult to injury, there were a couple groups of small children (3-5 years old), who were running amok throughout the restaurant, climbing on other patrons seats, running into their tables, etc., without a parent in sight, and staff did not seem to care either. Definitely would not waste my time coming back here again, not worth the subpar service or time.
Atmosphere: 1
Food: 3
Service: 1
Jose Rossi
The place was below expectations, and the food was not great, for the same price there are definitely better options on food alone, plus the place also needs a bit of renovations in general
Atmosphere: 3
Food: 2
Service: 3
Stuart Laubstein
Great server, excellent cocktail and food was good as well but not excellent for price
Service and atmosphere were great. We had the pleasure of being served by Rihanna which made our experience one that will definitely have us returning! She was very attentive and made great recommendations. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Carsten
Great food at Turtle Jacks with plenty of options. This turtle jacks makes a great Nashville hot chicken sandwich. Also- the blackened chicken entree is my favourite thing on the menu. Service here has been hit or miss for me at this location, but overall every staff member is friendly.
Atmosphere: 4
Food: 5
Service: 4
Aishwarya Yadav
Had a great experience dining and our server Steve is amazing ?
Steve did a fabulous job!
Atmosphere: 5
Food: 5
Service: 5
Steve made our dining experience amazing tonight! He was so attentive and accommodating.
Steve did a great job! Awesome service. We had a great time as a group of 10 and he knocked it out of the park!
Food and service is amazing. Will be back
Atmosphere: 5
Food: 5
Service: 5
Good food and great service
Atmosphere: 5
Food: 5
Service: 5
Had a great time
Atmosphere: 5
Food: 5
Service: 5
Service was great and friendly. Food was very good. Got the fish and chips. Very good. Been there a few times on business trips and will go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips
The food was decent (wings were pretty good), but absolutely one of the worst service experiences I've ever had in a restaurant in my entire life. Three of us came in for lunch and when we arrived there was nobody else there. Waitress came over and took our initial order, but sadly that's where any level of activity that could remotely be considered service ended. She literally never came back....once...ever...not even to check on us. We each ordered wings and a beer, which shouldn't be that difficult. After the food runners brought the food nobody ever came back. We had to flag down a busboy to ask for a 2nd round of drinks. After several minutes half of us got another drink, the other did not (and ultimately everyone was charged for two.) Once we were done we then had to fight twice for our checks, once to another server and finally one of us went over to the bar and told the original server we were leaving. she finally brought the checks, which half had to be corrected for the 2nd round of drinks that never came. We finally paid and left. From the time we sat down, ordered, ate our food, got half a second round, and finally got the checks, paid, and left, was 2 hours and 3 minutes of our lives that we'll never get back....Absolutely unacceptable under any circumstances, but certainly not when it's not very busy.To add insult to injury, there were a couple groups of small children (3-5 years old), who were running amok throughout the restaurant, climbing on other patrons seats, running into their tables, etc., without a parent in sight, and staff did not seem to care either. Definitely would not waste my time coming back here again, not worth the subpar service or time.
Atmosphere: 1
Food: 3
Service: 1
The place was below expectations, and the food was not great, for the same price there are definitely better options on food alone, plus the place also needs a bit of renovations in general
Atmosphere: 3
Food: 2
Service: 3
Great server, excellent cocktail and food was good as well but not excellent for price
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Fish n chips are out of this world n service excellent.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Poutine Burger, Fish & Chips, Gravy, Bison Meatloaf, Blackened Chicken
Service and atmosphere were great. We had the pleasure of being served by Rihanna which made our experience one that will definitely have us returning! She was very attentive and made great recommendations. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great food at Turtle Jacks with plenty of options. This turtle jacks makes a great Nashville hot chicken sandwich. Also- the blackened chicken entree is my favourite thing on the menu. Service here has been hit or miss for me at this location, but overall every staff member is friendly.
Atmosphere: 4
Food: 5
Service: 4
Had a great experience dining and our server Steve is amazing ?
Steve made us more special. Food is
Atmosphere: 5
Food: 5
Service: 5