Wendy's
124 Hwy 20 E, Fonthill
(905) 892-5213
Recent Reviews
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Great staff, great service. Our new Wendys go to location.
Atmosphere: 5
Food: 5
Service: 5
The service we received today was amazing. Thank you so much to the person that replaced our son's cheeseburger after he dropped it on the floor when opening it.
Atmosphere: 5
Food: 5
Service: 5
Got food delivered and it was hot and fresh and amazing
Thank you for being so good at your jobs
10/10
Atmosphere: 5
Food: 5
Service: 5
Always fresh. Always fast.
Atmosphere: 5
Food: 5
Service: 5
Great location. Staff are friendly and quick. Always willing to help. Love the burgers at Wendy’s!
Atmosphere: 5
Food: 5
Service: 5
Young lady very knowledgeable and help for making the decision. Thank you
Atmosphere: 4
Food: 4
Service: 4
McKenna was my server and she helped me get my mchicken;)!
Atmosphere: 5
Food: 5
Service: 5
Excellent service, food was excellent as well. Restaurant was clean and bathrooms were clean.
Atmosphere: 5
Food: 5
Service: 5
Had to request a refund after the person in front of me and myself both were handed the wrong order than waited 10 plus mins for not much food all while myself and truck were soaked due to constantly opening the window wont be back and highly recommend going elsewhere 👍 plenty of other 1 star reviews that can show why you should skip out on this place
Atmosphere: 1
Food: 1
Service: 1
Ordered a JBC and the patty was cold and spongy and looked like it had been sitting out all day. The bacon was also cold and rock solid. I had to throw it out :(
Restaurantji Recommends
This is a great Wendy’s! They are always polite and professional. Their food is always fantastic and the restaurant is always clean. The manager (Adam) is very pleasant and knowledgeable. I was served by Natalie on several occasions and she has always presented great customer service skills !
A pleasure to come to this location!
Atmosphere: 5
Food: 5
Service: 5
I don’t expect much from take out food BUT I do expect my food to be hot, made the way I ask and consistent each time I go!
Tonight I got burgers & chili cheese nachos for myself, my son & his friend. All of the burgers were cold, the nachos were cold and there was barely any chili or cheese on the nacho chips! We often get nachos instead of fries, so we know how it’s usually made. This was not it! I also asked for extra mayo on my burger, which also did not happen (if the burger and nachos were good I would not have cared about the missing mayo!)
I also would not be as upset if this was the first time it happened! It is not. The last time we got nachos & burgers it was cold and poorly made then as well. I thought perhaps the person making it just had an off night. Now I’m thinking maybe it’s worth the drive to go into Welland and get Burger King next time. If I’m spending my money at your restaurant and your staff cannot do the bare minimum and at least serve the food hot and put it together the same every visit, I need to find someplace that does! It’s unfortunate because we loved getting Wendy’s every now and then!
At least the girl working the drive thru window was friendly!
(Btw I live 3 min from Wendy’s so no, my food did not get cold on the way home!!)
Food: 1
Service: 4
Best in the peninsula
Atmosphere: 5
Food: 5
Service: 5
The food was cold and spongy but the Drink machine was easy to use
Atmosphere: 2
Food: 1
Service: 5
Can't go wrong with Wendy's if you know what to expect. Just think they undershot the seating situation here by a few seats.
Atmosphere: 4
Food: 4
Service: 5
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