Went for my daughter 7th bday. Great food and service but bathroom were not clean. They brought her a cake with no candle on it and didn't even sign happy birthday as i was told they were short of staff and only 2. When i went to the bathroom they were 6 employee talking in the back. There was literally only 4 table occupied. The restaurant was empty. They could of take 30 seconds of their time for a little girl to sing to her happy birthday and make her day. She was so disappointed of her favorite restaurant.
Annick
Good food, price-quality value is worth going to the restaurant. Service is fine but could demonstrate better care to the customers.
Daniel
Fantastic service and great value. We came in with a big group on Sunday and received fantastic service (wish I got her name).
sheila sumner
Our waiter / bartender was prompt, and curtious! Even though he was also temding the bar, he still had the customers served !
Atmosphere: 5
Food: 5
Service: 5
Lola_star
This place is amazing I highly recommend, Andrew was our waiter and he was literally the best waiter you could ever ask for.
He was funny he help us a lot and was very enthusiastic. He needs a raise
Recommended dishes: Salads
Hamida Yaqubi
Andrew truly made our dining experience the best thing ever. I know exactly where i will be next week for dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Rohina S
Andrew was so awesome! Amazing customer service and energy. All you can eat pasta on wednesdays with unlimited soup and salad AND garlic bread is so great!
Atmosphere: 5
Food: 5
Service: 5
Mario
Went on NYE for dinner, one adult and two young children. I ordered the Hells Kitchen Chicken and it was served with precooked and overcooked COLD vegetables. The peppers were so overcooked that I couldn't pick them up with a fork. The rest of the dish was hardly warm. Bacon on the Caesar salad was also old and dark. Atmosphere in the restaurant for a New Year's Eve dinner was terrible. The restaurant was practically empty and we were there from 8pm till about 9:30pm. They have a “kids eat for $2 on Tuesdays” deal but the server charges me full price for both kids meals. I asked for a correction, which was done. Server did not refill water or come by to check after food was served. We will not return.
Flavia Nepomuceno
My daughter and husband ordered chicken parmesan with pasta last night. Their general consensus was: “it tastes just like our processed pasta and sauce from the supermarket… The chicken displeased because of the huge amount of oil. For me, I ordered a Caesar salad with salmon. The salmon was visibly very poor quality (the typical low-standard farmed one, plus very pale and tasteless). I was going to invite a group of friends to join us in this restaurant in January, but I am starting to rethink it… Our server, Michael, was very kind and polite, but unfortunately a good restaurant needs much more than pleasing servers. This was very disappointing to us, as we celebrated Mother’s Day this year in this restaurant and we left with a very good impression of this place. Please do not sacrifice quality to reduce costs, if this is what you are trying to do!
Not the first East Side Marios I’ve visited in ON. When Im always there, this restaurant is number one! As always incredible atmosphere, super polite staff and super tasty food! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Youth Sports
Adil showed us Great customer service, plus great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Caesar Salad, Lasagna
jean paul cousineau
Me and three other adults and one kid went there Sunday for lunch we all got sick from food poisoning or contamination of food we called them and they weren't courteous or friendly about it they told us we probably went there sick they did not want to take any blame which we were in perfect health before we went there you think they would have been more courteous and try to offer us a discount on our next meal which will never go back anyways because of this
Atmosphere: 1
Food: 1
Service: 3
Sue Philion
Went there yesterday my daughters boyfriend had chicken parmesan he had bad diarrhea and vomited that was an hour later ...same as granddaughter then my brother and myself has bad diarrhea..my daughter called and they argued with her saying we have the flu..and that's bull I felt 100% until one hour later
Yannick
When we got there around 7PM, I thought they wouldn't honour my reservation because there was a very long lineup. I heard the lady at the front desk saying there was a 30/40 minutes wait time. But they did honour it. I waiting 5 minutes max. Waitress was very friendly and even engaged conversation in French. Hats off to her.
Went for my daughter 7th bday. Great food and service but bathroom were not clean. They brought her a cake with no candle on it and didn't even sign happy birthday as i was told they were short of staff and only 2. When i went to the bathroom they were 6 employee talking in the back. There was literally only 4 table occupied. The restaurant was empty. They could of take 30 seconds of their time for a little girl to sing to her happy birthday and make her day. She was so disappointed of her favorite restaurant.
Good food, price-quality value is worth going to the restaurant. Service is fine but could demonstrate better care to the customers.
Fantastic service and great value. We came in with a big group on Sunday and received fantastic service (wish I got her name).
Our waiter / bartender was prompt, and curtious! Even though he was also temding the bar, he still had the customers served !
Atmosphere: 5
Food: 5
Service: 5
This place is amazing I highly recommend, Andrew was our waiter and he was literally the best waiter you could ever ask for.
He was funny he help us a lot and was very enthusiastic. He needs a raise
Recommended dishes: Salads
Andrew truly made our dining experience the best thing ever. I know exactly where i will be next week for dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Andrew was so awesome! Amazing customer service and energy. All you can eat pasta on wednesdays with unlimited soup and salad AND garlic bread is so great!
Atmosphere: 5
Food: 5
Service: 5
Went on NYE for dinner, one adult and two young children. I ordered the Hells Kitchen Chicken and it was served with precooked and overcooked COLD vegetables. The peppers were so overcooked that I couldn't pick them up with a fork. The rest of the dish was hardly warm. Bacon on the Caesar salad was also old and dark. Atmosphere in the restaurant for a New Year's Eve dinner was terrible. The restaurant was practically empty and we were there from 8pm till about 9:30pm. They have a “kids eat for $2 on Tuesdays” deal but the server charges me full price for both kids meals. I asked for a correction, which was done. Server did not refill water or come by to check after food was served. We will not return.
My daughter and husband ordered chicken parmesan with pasta last night. Their general consensus was: “it tastes just like our processed pasta and sauce from the supermarket… The chicken displeased because of the huge amount of oil. For me, I ordered a Caesar salad with salmon. The salmon was visibly very poor quality (the typical low-standard farmed one, plus very pale and tasteless). I was going to invite a group of friends to join us in this restaurant in January, but I am starting to rethink it… Our server, Michael, was very kind and polite, but unfortunately a good restaurant needs much more than pleasing servers. This was very disappointing to us, as we celebrated Mother’s Day this year in this restaurant and we left with a very good impression of this place. Please do not sacrifice quality to reduce costs, if this is what you are trying to do!
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Chicken Parmesan, Salads
Greg ROCKS!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not the first East Side Marios I’ve visited in ON.
When Im always there, this restaurant is number one!
As always incredible atmosphere, super polite staff and super tasty food!
Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Adil showed us Great customer service, plus great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Caesar Salad, Lasagna
Me and three other adults and one kid went there Sunday for lunch we all got sick from food poisoning or contamination of food we called them and they weren't courteous or friendly about it they told us we probably went there sick they did not want to take any blame which we were in perfect health before we went there you think they would have been more courteous and try to offer us a discount on our next meal which will never go back anyways because of this
Atmosphere: 1
Food: 1
Service: 3
Went there yesterday my daughters boyfriend had chicken parmesan he had bad diarrhea and vomited that was an hour later ...same as granddaughter then my brother and myself has bad diarrhea..my daughter called and they argued with her saying we have the flu..and that's bull I felt 100% until one hour later
When we got there around 7PM, I thought they wouldn't honour my reservation because there was a very long lineup. I heard the lady at the front desk saying there was a 30/40 minutes wait time. But they did honour it. I waiting 5 minutes max. Waitress was very friendly and even engaged conversation in French. Hats off to her.
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