Yikes. This is a scary spot. Parking lot pavement is all choppy and dirty. Lots of sketchy people hanging around. Coffee was old tasting and bathrooms were dirty. Service was sub par. Busy spot to get in and out of as it's right on the highway entrance. I'd find somewhere else next time.
Atmosphere: 1
Food: 3
Service: 3
Sandra Holmes
Was a nice spot to get my drinks and the people were smiling and enjoyed a quick chat
Atmosphere: 5
Food: 4
Service: 5
Bibi Mathai
I have worked as a Tim Hortons supervisor in the past, and in my experience, this is by far the worst Tim Hortons I have ever visited when it comes to quality, taste, and cleanliness.
I ordered two items, and both were a complete disappointment. It felt like they were not following the authentic Tim Hortons recipes or standards. Instead, it seemed like they were using their own methods and ignoring proper steps.
The food quality was very poor, and there was no attention given to freshness, timing, or overall customer experience. Extremely disappointing visit.
Atmosphere: 1
Food: 1
Service: 1
Lindsey Cole
I literally just walked out after standing in line alone for roughly 10 minutes when an older couple stood in front of me walked up to the counter to order before me. And the guy at the counter who knew I was standing there first actually began punching in this guy's order. The cashier looks angry and not smiling at all, no5 communicating just hokding up a drink and staring around at the customers waiting for someone to claim the drink he just had to slave for.. I had to point out to him that no it wasn't mine and the lady is sitting onto the side. All I wanted was a coffee for my long ride home after working all day. The cashier couldn't interrupt the older man to say that I was in line waiting to order first. Slow service. Unhappy workers complaining in the back making the sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Larry Williams
Everything in to the gravenhurst Tim's is poorly run, service in the store is so poor and the Place is generally untidy. The parking lot is littered with garbage and generally run down. This is sad as when it was run by Jeff Watson it was a great place go. Please try harder I love the product.
Atmosphere: 1
Food: 5
Service: 1
jeff clark
The manager Alex is only manager seems to be the only one trying to hold the store together and always has a Smile on his face every time I come in there
Atmosphere: 5
Food: 5
Service: 5
Matthew Calverley
The employees are super nice and got my food fast 10/10
I_don’t_even _know
Staff were amazing, service was fast
Atmosphere: 5
Food: 5
Service: 5
Phillip Lee
I always love going in to this store! All the staff are fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Rajneesh Kumar
My Order was pretty Complicated I asked for BLACK and they gave me double double LOL 😂😂😂 They were chapping in there Language.
I do not recommend this Tim Hortons to anyone. Very slow service. They do not know what they are selling. It is dirty inside and the toilets and outside.
Atmosphere: 1
Food: 1
Service: 1
Aaron Montgomery
Montgomery
Atmosphere: 5
Food: 5
Service: 5
russell pallister
the staff are so nice and gentle with your orders
Brooklyn Patterson
I was on the fence about coming here based off all of the negative reviews however I was just wanting a large double double and a bathroom stop. It isn’t the cleanest Tim Hortons I’ve ever been in but it wasn’t horrible. Service was friendly and very quick. Glad I made the stop.
Atmosphere: 3
Food: 4
Service: 5
Jagvir Panesar
Worse location for service, they don’t deliver quality of service, they deliver Quality of Attitude. Poor very poor. Owner should change employees .
Yikes. This is a scary spot. Parking lot pavement is all choppy and dirty. Lots of sketchy people hanging around. Coffee was old tasting and bathrooms were dirty. Service was sub par. Busy spot to get in and out of as it's right on the highway entrance. I'd find somewhere else next time.
Atmosphere: 1
Food: 3
Service: 3
Was a nice spot to get my drinks and the people were smiling and enjoyed a quick chat
Atmosphere: 5
Food: 4
Service: 5
I have worked as a Tim Hortons supervisor in the past, and in my experience, this is by far the worst Tim Hortons I have ever visited when it comes to quality, taste, and cleanliness.
I ordered two items, and both were a complete disappointment. It felt like they were not following the authentic Tim Hortons recipes or standards. Instead, it seemed like they were using their own methods and ignoring proper steps.
The food quality was very poor, and there was no attention given to freshness, timing, or overall customer experience. Extremely disappointing visit.
Atmosphere: 1
Food: 1
Service: 1
I literally just walked out after standing in line alone for roughly 10 minutes when an older couple stood in front of me walked up to the counter to order before me. And the guy at the counter who knew I was standing there first actually began punching in this guy's order. The cashier looks angry and not smiling at all, no5 communicating just hokding up a drink and staring around at the customers waiting for someone to claim the drink he just had to slave for.. I had to point out to him that no it wasn't mine and the lady is sitting onto the side.
All I wanted was a coffee for my long ride home after working all day. The cashier couldn't interrupt the older man to say that I was in line waiting to order first. Slow service. Unhappy workers complaining in the back making the sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Everything in to the gravenhurst Tim's is poorly run, service in the store is so poor and the Place is generally untidy. The parking lot is littered with garbage and generally run down. This is sad as when it was run by Jeff Watson it was a great place go. Please try harder I love the product.
Atmosphere: 1
Food: 5
Service: 1
The manager Alex is only manager seems to be the only one trying to hold the store together and always has a Smile on his face every time I come in there
Atmosphere: 5
Food: 5
Service: 5
The employees are super nice and got my food fast 10/10
Staff were amazing, service was fast
Atmosphere: 5
Food: 5
Service: 5
I always love going in to this store!
All the staff are fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
My Order was pretty Complicated
I asked for BLACK and they gave me double double
LOL 😂😂😂
They were chapping in there Language.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I do not recommend this Tim Hortons to anyone. Very slow service. They do not know what they are selling. It is dirty inside and the toilets and outside.
Atmosphere: 1
Food: 1
Service: 1
Montgomery
Atmosphere: 5
Food: 5
Service: 5
the staff are so nice and gentle with your orders
I was on the fence about coming here based off all of the negative reviews however I was just wanting a large double double and a bathroom stop. It isn’t the cleanest Tim Hortons I’ve ever been in but it wasn’t horrible. Service was friendly and very quick. Glad I made the stop.
Atmosphere: 3
Food: 4
Service: 5
Worse location for service, they don’t deliver quality of service, they deliver Quality of Attitude. Poor very poor. Owner should change employees .
Atmosphere: 2
Service: 1
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