Ordered a burger and mozza fries waited almost 15min in drive Thu when there was only one car ahead. The burger bun had a very hard and dry texture. I won't be stopping here again.
Atmosphere: 1
Food: 1
Service: 1
Jorden McDougall
Employees should at least attempt to speak English
Hussain A
I got served molded bun on my whopper. Food safety need to be fixed at this place.
Food: 1
Peter Chiem
Edit: Someone from the company apologized, but didn’t say if anything was going to be done to fix the problem. This is by far the worst Burger King I have ever been to. They didn’t even give us any of our sauces or ketchup. There was supposed to be sweet and sour sauce for the chicken fries, marinara sauce for the mozzarella fries, and ketchup for the fries. And they were so rude the entire time too. When I went to place my order, the guy didn’t even say hi or anything, just stared at me. Same when my order was done, just walked away without giving me a receipt. And same when I got my food. Just put the bags in front of me and walked away. They weren’t even busy, I was the only customer. A simple “hi there, how can I help you” or a “would you like some ketchup” or “here’s your order, take care” goes a long way. Zero customer service standards at this location, and head office will apologize, but not actually do anything about it.
I came here on Friday November 28 at 3:39pm (order #7). I ordered extra burger patties on our sandwiches, and was told they had to give me the extra patties on the side instead of on the burgers, because “that’s what his manager says”. I’ve never been to a Burger King location where when you order extra burger patties, they give it to you on the side. I shouldn’t have to assemble my own burger when I order an extra burger patty. Transaction #002641. Also, they wouldn’t give me a receipt until I asked for one. Probably so I couldn’t have a point of reference to leave a negative review.
Service: 1
valerie klein
Best burger king around
Atmosphere: 5
Food: 5
Service: 5
A Kadar
Do not stop here unless you have 20-30 minutes to kill sitting in the drivethru
Terry Cruz
Very rude dirty and food was bad ended up throwing it out
Nataliia Yefanova
Compared to other fast food places. Long, I waited for a small order up to 15 minutes, although in the next one I pick up immediately. The reason is that the owner is saving, only two employees. As a result, many bad reviews. And for myself I concluded that I will not use this Burger King.
Atmosphere: 3
Food: 3
Service: 1
Blacklincs
This is the second time now that my wife and I have tried to go for a soft serve ice cream at night and have been told that the ice cream maker is not working after 8pm. The restaurant is open until 9pm so ALL of your menu items should be available until closing. It doesn't take a whole lot of time to dole out two soft serve ice cream cones so it's not like it's a major inconvenience. Some people do like to enjoy ice cream even if it's late at night !
I ordered veggie burger, the patie was not properly cooked, too much mayonnaise. Burger King non professional and untrained employees are killing it's business. They need to hire mature and serious employees. Why McDonald's is doing 100 times more business then burger King? Lazy staff, washrooms always dirty, drive thru screen never worked.
Atmosphere: 3
Food: 1
Service: 3
Pasa Siripathane
Worst customer service I've ever had
Atmosphere: 1
Food: 1
Service: 1
kajal chopra
Worst drive thru ever. Literally waited for 40-45 mints just for normal fries. And when i went to the window all the employees were busy in talking. They don’t care about anything they were busy in chit chatting with each other. Worst experience ever. Will not recommend to anyone
Atmosphere: 1
Food: 1
Service: 1
Adam DeBuck
Good whoppers.
Food: 5
Service: 4
Rileigh McLean
Stopped for some food while driving on the 401. Friendly staff, quick service, fresh and piping hot food, and delicious as well! Used the app in store to use a snack box offer with mozzarella sticks, fries, and onion rings. Came with marinara for the sticks too! Honestly surprisingly the sticks were delicious!! 10/10 recommend 👍
Ordered a burger and mozza fries waited almost 15min in drive Thu when there was only one car ahead. The burger bun had a very hard and dry texture. I won't be stopping here again.
Atmosphere: 1
Food: 1
Service: 1
Employees should at least attempt to speak English
I got served molded bun on my whopper. Food safety need to be fixed at this place.
Food: 1
Edit: Someone from the company apologized, but didn’t say if anything was going to be done to fix the problem. This is by far the worst Burger King I have ever been to. They didn’t even give us any of our sauces or ketchup. There was supposed to be sweet and sour sauce for the chicken fries, marinara sauce for the mozzarella fries, and ketchup for the fries. And they were so rude the entire time too. When I went to place my order, the guy didn’t even say hi or anything, just stared at me. Same when my order was done, just walked away without giving me a receipt. And same when I got my food. Just put the bags in front of me and walked away. They weren’t even busy, I was the only customer. A simple “hi there, how can I help you” or a “would you like some ketchup” or “here’s your order, take care” goes a long way. Zero customer service standards at this location, and head office will apologize, but not actually do anything about it.
I came here on Friday November 28 at 3:39pm
(order #7). I ordered extra burger patties on our sandwiches, and was told they had to give me the extra patties on the side instead of on the burgers, because “that’s what his manager says”. I’ve never been to a Burger King location where when you order extra burger patties, they give it to you on the side. I shouldn’t have to assemble my own burger when I order an extra burger patty. Transaction #002641. Also, they wouldn’t give me a receipt until I asked for one. Probably so I couldn’t have a point of reference to leave a negative review.
Service: 1
Best burger king around
Atmosphere: 5
Food: 5
Service: 5
Do not stop here unless you have 20-30 minutes to kill sitting in the drivethru
Very rude dirty and food was bad ended up throwing it out
Compared to other fast food places. Long, I waited for a small order up to 15 minutes, although in the next one I pick up immediately. The reason is that the owner is saving, only two employees. As a result, many bad reviews. And for myself I concluded that I will not use this Burger King.
Atmosphere: 3
Food: 3
Service: 1
This is the second time now that my wife and I have tried to go for a soft serve ice cream at night and have been told that the ice cream maker is not working after 8pm. The restaurant is open until 9pm so ALL of your menu items should be available until closing. It doesn't take a whole lot of time to dole out two soft serve ice cream cones so it's not like it's a major inconvenience. Some people do like to enjoy ice cream even if it's late at night !
Very friendly polite service
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I ordered veggie burger, the patie was not properly cooked, too much mayonnaise. Burger King non professional and untrained employees are killing it's business. They need to hire mature and serious employees. Why McDonald's is doing 100 times more business then burger King? Lazy staff, washrooms always dirty, drive thru screen never worked.
Atmosphere: 3
Food: 1
Service: 3
Worst customer service I've ever had
Atmosphere: 1
Food: 1
Service: 1
Worst drive thru ever. Literally waited for 40-45 mints just for normal fries. And when i went to the window all the employees were busy in talking. They don’t care about anything they were busy in chit chatting with each other. Worst experience ever. Will not recommend to anyone
Atmosphere: 1
Food: 1
Service: 1
Good whoppers.
Food: 5
Service: 4
Stopped for some food while driving on the 401. Friendly staff, quick service, fresh and piping hot food, and delicious as well! Used the app in store to use a snack box offer with mozzarella sticks, fries, and onion rings. Came with marinara for the sticks too! Honestly surprisingly the sticks were delicious!! 10/10 recommend 👍
Atmosphere: 5
Food: 5
Service: 5
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