I have to say how thoroughly pleased I am with this particular location. It is the best location I have enjoyed so far in Guelph. The staff are always top shelf and truly professional. They are very friendly and helpful every time I walk in there. I never wait anymore than 5 minutes maximum even when they are super busy. This operation is kept very clean and organized. Also, I will say that their customer service skills are second to none. Literally. They are a very knowledgeable and cohesive team. They're always smiling and laughing as they achieve greatness on behalf of this location. I've been in the restaurant and hospitality industry for 42 years now, and this is the team I would want to work for me. Well done everyone, I'm proud of you. As a side note, I'm in their location at least 3 days a week, because I love the level of service, I've come to know and get everytime I walk in the door. Thank you so much for being here. George Keating
Andrea L
Great service! Went to this Dairy Queen when I accidentally forgot to order a cake for a graduation party. Thankfully there was a large cake in the freezer, and seeing/sensing my stress, employee (owner??) not only wrote what I asked in the cake, but made it look amazing, and like I’d ordered it advance!! And it turned out an ice cream cake was perfect for the day! Thanks for saving me from my mistake @Dairy Queen Eramosa Road Guelph!!
Lindsay Jones
The staff were very nice and they had orange julius!
Salah Elgaili
Excellent
Mohy Stanislous
Came to this location with my two toddlers and got two small blizzards and a Pineapple ice cream sundae With extra pineapples. As I wanted my toddlers to share one blizzard, I asked for an extra cup And the cashier initially said yes, but someone came and spoke to her in their language, and she soon came after to say that she could not give me an extra cup. Furthermore, I paid a dollar and some change for extra pineapples on the pineapple sundae and there was literally no extra amount of pineapple on the sundae. I asked the girl If she added more pineapples and she responded yes and I asked her how much comes on a regular Sunday if this is how much comes when you buy extra and she said just a Few pieces. A regular sundae is $4.99 or something plus tax. So you’re paying almost 5 dollars to get a few pieces of pineapple according to the workers here. I am not sure why it’s called a Sunday at all at this point it’s literally just vanilla ice cream topped with a few pieces of Canned fruit. Furthermore, I knew that the Sundays come with a lid the size of a cup, so I asked for a lid and of course, that is how I got my extra cup that I initially asked for. Very disappointed in the customer service here. There was no care or concern. Will never come to this location again.
Deepthi Triveni
Noon staff was great!
Rey Nahine
Recently went there i just love it thank you
James Allen
I got exactly what I wanted and it was delicious.
John Clerk
I visited Dairy Queen with the wife the previous day and it was quite busy. Its staff members were quite friendly and professional. They were swift in handling the crowd and ensured that all people were served with food. The blizzard that I had was delicious as always. Fine service and yummy goodies- I will be back.
The people who are serving not following the hygiene they touched dustbin and not washing their hands and serving I have informed them regarding but they don’t followed the hygiene
david burchell
Un sanitary, Inside and outside eating area filthy, asked to have table wiped and they care, never even attempted to clean it and were standing around doing nothing
Gifty Sidhu
Good customer service
Laura Johnson
Staff were super friendly. Went for a classic log cake, they did a great job with the writing. Gave my daughter a free little vanilla cone while we waited, which was very kind.
Zachary Henry
Made orders completely wrong. And would not correct them. Seemed like the skip the dishes orders were more important then dealing with a customer right infront of them.
Dirty place and rude customer serivce
I have to say how thoroughly pleased I am with this particular location. It is the best location I have enjoyed so far in Guelph. The staff are always top shelf and truly professional. They are very friendly and helpful every time I walk in there. I never wait anymore than 5 minutes maximum even when they are super busy. This operation is kept very clean and organized. Also, I will say that their customer service skills are second to none. Literally. They are a very knowledgeable and cohesive team. They're always smiling and laughing as they achieve greatness on behalf of this location. I've been in the restaurant and hospitality industry for 42 years now, and this is the team I would want to work for me. Well done everyone, I'm proud of you. As a side note, I'm in their location at least 3 days a week, because I love the level of service, I've come to know and get everytime I walk in the door. Thank you so much for being here. George Keating
Great service!
Went to this Dairy Queen when I accidentally forgot to order a cake for a graduation party. Thankfully there was a large cake in the freezer, and seeing/sensing my stress, employee (owner??) not only wrote what I asked in the cake, but made it look amazing, and like I’d ordered it advance!! And it turned out an ice cream cake was perfect for the day! Thanks for saving me from my mistake @Dairy Queen Eramosa Road Guelph!!
The staff were very nice and they had orange julius!
Excellent
Came to this location with my two toddlers and got two small blizzards and a Pineapple ice cream sundae With extra pineapples. As I wanted my toddlers to share one blizzard, I asked for an extra cup And the cashier initially said yes, but someone came and spoke to her in their language, and she soon came after to say that she could not give me an extra cup. Furthermore, I paid a dollar and some change for extra pineapples on the pineapple sundae and there was literally no extra amount of pineapple on the sundae. I asked the girl If she added more pineapples and she responded yes and I asked her how much comes on a regular Sunday if this is how much comes when you buy extra and she said just a Few pieces. A regular sundae is $4.99 or something plus tax. So you’re paying almost 5 dollars to get a few pieces of pineapple according to the workers here. I am not sure why it’s called a Sunday at all at this point it’s literally just vanilla ice cream topped with a few pieces of Canned fruit. Furthermore, I knew that the Sundays come with a lid the size of a cup, so I asked for a lid and of course, that is how I got my extra cup that I initially asked for. Very disappointed in the customer service here. There was no care or concern. Will never come to this location again.
Noon staff was great!
Recently went there i just love it thank you
I got exactly what I wanted and it was delicious.
I visited Dairy Queen with the wife the previous day and it was quite busy. Its staff members were quite friendly and professional. They were swift in handling the crowd and ensured that all people were served with food. The blizzard that I had was delicious as always. Fine service and yummy goodies- I will be back.
Restaurantji Recommends
The people who are serving not following the hygiene they touched dustbin and not washing their hands and serving
I have informed them regarding but they don’t followed the hygiene
Un sanitary, Inside and outside eating area filthy, asked to have table wiped and they care, never even attempted to clean it and were standing around doing nothing
Good customer service
Staff were super friendly. Went for a classic log cake, they did a great job with the writing. Gave my daughter a free little vanilla cone while we waited, which was very kind.
Made orders completely wrong. And would not correct them. Seemed like the skip the dishes orders were more important then dealing with a customer right infront of them.
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