Five Guys

20 Clair Rd W Unit 9, Guelph
(519) 767-9090

Recent Reviews

Sort by
Lonnie McCann

Fry's not seasoned and tasted weird. Burger was good

Atmosphere: 4

Food: 2

Service: 5

Michael Yetman

Are people really wasting 20+ bucks on a mediocre Cheeseburger with fries and pop? I kept hearing about how this place was awesome, even the posters inside just say how awesome they are. They're no different than any other semi-fast burger place. At this price point, this place is a skip.

Atmosphere: 1

Food: 2

Service: 3

Tracy Z

I ordered from this location twice on uber eats. Unfortunately, both times I did not receive my milkshake and coke zero.
I’m disappointed with the service because Five Guys was one of my fav burger joints :(

Paul Haslam

One of the best burgers and fries around. Choice of toppings, frys from Canadian potatoes. Who could ask for anything more.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Hamburger All the Way

Rod Marlatt

Excellent as usual.....food was hot.....tasty......and service always with a smile and a willingness to please

Anyone who rates five guys low is just out to cause an issue that does not exist .....

Question did u by chance change the size of the burger ....still delicious just seems smaller

Atmosphere: 5

Food: 5

Service: 5

Omar Q

Definitely a must for food lovers

Atmosphere: 5

Food: 5

Service: 5

Sok Bodian

Came here for just the French fries. Was superb

Atmosphere: 5

Food: 5

Service: 5

Daniel Vandeven

Tge food was horrible and waited 20mins

Atmosphere: 1

Food: 1

Service: 1

rasha taibah

Always fresh and tasty. Nice coustomer service 👌

Atmosphere: 5

Food: 5

Service: 5

Dean Russell

First time last time.
Burgers are meh, fries are decent, crushed in tin foil dor some reason.
No thanks. And this is a $7 HOTDOG with bacon.

Atmosphere: 3

Food: 2

Service: 3

A Y

I’ve never been so disappointed—or honestly, so disgusted—by a restaurant in my life. Our visit to Five Guys was a complete nightmare from start to finish. The food did NOT taste fresh at all, and shortly after eating, we ended up feeling extremely sick. It was bad enough that we’re convinced the food gave us poisoning.

The fries and gravy were the worst part. The gravy looked and smelled completely off, and what I saw behind the counter shocked me. The staff did not look hygienic at all. I personally witnessed sink water being mixed near the food area, and the gravy was being heated on a tray right beside where they prepare the burgers and toppings. The whole setup looked filthy, sloppy, and completely unsafe for food handling. Absolutely no hygiene standards seemed to be followed.

I’ve eaten at many places, but this was by far the dirtiest, most unprofessional, and most disappointing experience I’ve ever had. I wouldn’t recommend this location to anyone. Five Guys needs to seriously inspect this branch, clean up their act, and rethink how they handle food before someone gets seriously hurt.

Atmosphere: 1

Food: 1

Service: 1

wayne

went to 1 location and doors were unlocked and they were closed after hours

AHMAD KIA

Found a long black hair inside my hamburger. When I told the staff, they argued with me and acted like it wasn’t a big deal, even telling me to just eat the hot dog instead. I refused because I lost all trust. They only gave a partial refund with no explanation. Terrible hygiene, terrible attitude. Never coming back.

Atmosphere: 1

Food: 1

Service: 1

Hugo Lam

picked up an order today and noticed once I got home that the French fries were extremely salty—so salty that they weren’t really edible and it ended up ruining my meal.

Food: 1

Service: 2

Dave MacKinnon

Good burger and fries.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries, Their Cheeseburger

Loading...