Will not be coming back to any KFC as nearly every time I come, menu has changed drastically — meau items as well as names even though it’s the same item, just different name at a more expensive price.. When you order not knowing this, it would be appropriate and should be standard to suggest similar items. They do not, could care less about your experience and personally don’t think it’s appropriate to ask 3 times “is that everything” and at the end say “so I guess that’s everything” left the speaker without finishing my order due to the fact I was being rush, even though I was the only person in the drive through. Do better.
LAKSHYA KAUSHAL
Worst experience me and my brother have to stay in cold at the drive thru because they dont wanna open door for pickup and i have to stand there for 25 mins throughout which they took and gave other people orders.
WORSTT EXPERIENCE OF MY LIFE
Atmosphere: 1
Food: 2
Service: 1
Justin Staines
No service at all the lady was night but when the change positions it got horrible serivce if I don’t have anything to do I find things to do I work in fast food I know how it works
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Famous Chicken Sandwich
Himashree P
Worst service in drive thru. They just give away the food, shut their doors and leave the counter. When we needed ketchup, we had to drive again to ask for it. Not all team members provide spoons for the corn we buy. Not all team members provide tissues. Worst supervision and management. Worst customer service. We got the drive thru order at 7:29pm on oct 5, 2024. Worst experience.
Food: 4
Service: 1
kellygirlie
DO NOT GO TO THIS KFC ! Terrible service and they are as cheap as they come. We ordered our burger plain and when it came dressed they would not give us a new one unless we paid for a new one. Argued and argued with us and left us feeling completely ripped off. Disgusting. Any other restaurant you go to it would be absolutely no problem and a non issue. Never again!
Atmosphere: 1
Food: 2
Service: 1
Kevin Darby
Poor service , ordered at the kiosk , waited 10 minutes and then was informed it would still be another 15 minutes before food was ready. Need a way to post wait times on order board. 4 orders after mine were processed first, it's all chicken??
Atmosphere: 2
Food: 3
Service: 1
Doug Tremble
Wait time 20 minutes to serve us 4 wraps would not offer us a refund they served 6 other people before they served us the food was warm not hot just warm the lady at the front serving me was rude if you are going to any KFC never this one.
Atmosphere: 1
Food: 1
Service: 1
Joel Abrahams
Quite frankly I’m quite shocked of how things went down at this location. The manager was very unprofessional she was continuously laughing when explaining our situation to her as my mother was charged twice. As a manager myself this is not how you act towards any customer at your establishment..If this individual’s manager would like to speak up I’d gladly like to hear what you have to say about this because quite frankly a transaction number is more than efficient for proof of purchase…This is terrible customer service and I’m going to let everyone know not to come here for all management who needs to know of this incident check your cameras between 3:30 - 4:05 Friday September 13,2024 to see her unprofessional demeanor she was screaming after the bank was talking to her. Just absolutely disappointing!
Atmosphere: 1
Food: 1
Service: 1
Saima Chowdhury
There was a rat in my chicken
Atmosphere: 2
Food: 3
Service: 4
Gabe Blew
Had to have been the most aggressive faucet of any restaurant bathroom I've been to. Also they had a bucket of ice because their machine was broken
Had one of the worst customer service. The girl (Didn’t read her name tag but starting with R I guess) was so rude and did not have any sense of how to talk to someone. I ordered a drink with my order at the drive through and maybe she did not hear it properly so when I went upto the window she verified my order and forgot to name the drink and even I said yes. But once I got the order I asked for my drink and she was like I already asked you your order why didn’t you tell me then. I asked her to add it then even though I ordered it at the window but she kept on saying why didn’t you say when I asked you again about your order and ended up giving me the drink with a frown. They need to do better or train their staff.
Service: 1
MIKEY S
Friendly enough but when you can't get Chicken at KFC what does that matter. I haven't had white chicken my last 3 visits. Dark meat or nothing
Atmosphere: 2
Food: 3
Service: 3
Harshu
The girl in the drive thru couldn’t understand the name I pronounced and asked if it was “shortcut”. We were wondering what she was asking and then realized that she meant “short form”.
She didn’t ask if we wanted any ketchup and havent put any in the bag. There was no spoon provided for the salad as well.
Food: 5
David DeWolfe
Sign on the door says it's open until 10pm but the doors are locked before 9pm
Service: 1
Hardeep Singh
Dont let use washroom.... I am regular customer... Rude staff
Will not be coming back to any KFC as nearly every time I come, menu has changed drastically — meau items as well as names even though it’s the same item, just different name at a more expensive price.. When you order not knowing this, it would be appropriate and should be standard to suggest similar items. They do not, could care less about your experience and personally don’t think it’s appropriate to ask 3 times “is that everything” and at the end say “so I guess that’s everything” left the speaker without finishing my order due to the fact I was being rush, even though I was the only person in the drive through. Do better.
Worst experience me and my brother have to stay in cold at the drive thru because they dont wanna open door for pickup and i have to stand there for 25 mins throughout which they took and gave other people orders.
WORSTT EXPERIENCE OF MY LIFE
Atmosphere: 1
Food: 2
Service: 1
No service at all the lady was night but when the change positions it got horrible serivce if I don’t have anything to do I find things to do I work in fast food I know how it works
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Famous Chicken Sandwich
Worst service in drive thru. They just give away the food, shut their doors and leave the counter. When we needed ketchup, we had to drive again to ask for it. Not all team members provide spoons for the corn we buy. Not all team members provide tissues. Worst supervision and management. Worst customer service. We got the drive thru order at 7:29pm on oct 5, 2024. Worst experience.
Food: 4
Service: 1
DO NOT GO TO THIS KFC ! Terrible service and they are as cheap as they come. We ordered our burger plain and when it came dressed they would not give us a new one unless we paid for a new one. Argued and argued with us and left us feeling completely ripped off. Disgusting. Any other restaurant you go to it would be absolutely no problem and a non issue. Never again!
Atmosphere: 1
Food: 2
Service: 1
Poor service , ordered at the kiosk , waited 10 minutes and then was informed it would still be another 15 minutes before food was ready. Need a way to post wait times on order board. 4 orders after mine were processed first, it's all chicken??
Atmosphere: 2
Food: 3
Service: 1
Wait time 20 minutes to serve us 4 wraps would not offer us a refund they served 6 other people before they served us the food was warm not hot just warm the lady at the front serving me was rude if you are going to any KFC never this one.
Atmosphere: 1
Food: 1
Service: 1
Quite frankly I’m quite shocked of how things went down at this location. The manager was very unprofessional she was continuously laughing when explaining our situation to her as my mother was charged twice. As a manager myself this is not how you act towards any customer at your establishment..If this individual’s manager would like to speak up I’d gladly like to hear what you have to say about this because quite frankly a transaction number is more than efficient for proof of purchase…This is terrible customer service and I’m going to let everyone know not to come here for all management who needs to know of this incident check your cameras between 3:30 - 4:05 Friday September 13,2024 to see her unprofessional demeanor she was screaming after the bank was talking to her. Just absolutely disappointing!
Atmosphere: 1
Food: 1
Service: 1
There was a rat in my chicken
Atmosphere: 2
Food: 3
Service: 4
Had to have been the most aggressive faucet of any restaurant bathroom I've been to. Also they had a bucket of ice because their machine was broken
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Had one of the worst customer service. The girl (Didn’t read her name tag but starting with R I guess) was so rude and did not have any sense of how to talk to someone. I ordered a drink with my order at the drive through and maybe she did not hear it properly so when I went upto the window she verified my order and forgot to name the drink and even I said yes. But once I got the order I asked for my drink and she was like I already asked you your order why didn’t you tell me then. I asked her to add it then even though I ordered it at the window but she kept on saying why didn’t you say when I asked you again about your order and ended up giving me the drink with a frown. They need to do better or train their staff.
Service: 1
Friendly enough but when you can't get Chicken at KFC what does that matter. I haven't had white chicken my last 3 visits. Dark meat or nothing
Atmosphere: 2
Food: 3
Service: 3
The girl in the drive thru couldn’t understand the name I pronounced and asked if it was “shortcut”. We were wondering what she was asking and then realized that she meant “short form”.
She didn’t ask if we wanted any ketchup and havent put any in the bag. There was no spoon provided for the salad as well.
Food: 5
Sign on the door says it's open until 10pm but the doors are locked before 9pm
Service: 1
Dont let use washroom.... I am regular customer... Rude staff
Atmosphere: 1
Food: 1
Service: 1
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