Mary Brown's Chicken
380 Eramosa Rd #22, Guelph
(519) 837-2939
Recent Reviews
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Great service you wouldn't normally get from a fast food place. We'll done!
Everything was amazing!Workers were the sweetest!Food was delicious!
Girl at the counter was so freeing & accommodating
Sejal was wonderful at this location she served us and they did a big charity work today
The potatoes have too much salt and I complain to the waiter.
Girl with specs . Always professional and best employee. Always get modifications done as explained.
Even today I placed online order at wrong store , She managed to call the store and refund my money .
Awesome
Upon entering the store, my friend and I were immediately greeted by a dangerously wet floor with no visible caution signage. This presented a serious slip hazard, and we were both shocked by the condition of the establishment. I later noticed the caution sign was tucked away in the corner, completely out of view. I took a photo of the scene, which I’ve attached for your reference.
Despite the floor conditions, we proceeded to place our orders. My friend ordered one spicy and one original combo, and I ordered a two-piece spicy combo with coleslaw. During the order process, the cashier pressed us to leave a 5-star review for the location, which felt inappropriate given the circumstances.
Shortly after, the cashier informed us that there was no spicy chicken available and that the wait would be long. Since I had also ordered spicy, they asked my friend to switch her order so I could receive my two-piece, and she would instead receive a large original chicken breast. We agreed to this compromise.
However, the entire experience left us unsettled. The most troubling part is that we had initially considered bringing my mother along — who requires a cane to walk. I shudder to think of the potential consequences had she entered first and slipped on that floor. This was a serious safety violation, and it deeply concerns me as a customer and community member.
Unfortunately, I do not have the receipt, but I’ve attached the photo I took before leaving as confirmation of my visit (total purchase was $16.94).
While my family has always enjoyed Mary Brown’s, this incident has seriously impacted my trust in the brand. I would appreciate a prompt response to this issue, and I hope that proper action will be taken to ensure the safety of all customers moving forward.
Sejal took my order and served us with smile
Himanshi from the staff helped us a great deal by giving us the right options and right info about the items on the menu. Enjoyed the meal and atmosphere at Mary Brown’s.
Sejal was really good
Restaurantji Recommends
Sejal was really good and best place to eat
Sejal served me and was really nice
I loved the chicken here a lot . The big mary is so awesome. itried all places but this place is very different
Sejal was really good
Food was amazing,
Thank you Sejal
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