McDonald's

65 Gordon St, Guelph
(519) 836-3070

Recent Reviews

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Nataliia Yefanova

Objective assessment
1. Staff - responds quickly, helps.
2. Order via monitor - did not print receipt, order number, staff helped.
3. No ice, drink is warm
4. Trash cans are overflowing, there was nowhere to throw trash.
5. Make some repairs to the furniture, interior in this building, it repels.

Atmosphere: 3

Food: 4

Service: 4

Basil Raju

👍🏻👍🏻

Food: 4

Philip Levesque

Cold fries

Thomas Cherry

The wait for a single item is at least 10 minutes every time. Slowest McDonald’s I’ve ever been to.

Atmosphere: 3

Food: 3

Service: 1

Neil Case

Went through drive thru a couple of minutes ago. Asked for fresh fries and I didn't mind waiting. He said some were just about to come out. When I got home to my suprise, half the fries were old, the other half were under done. You aren't fooling anyone by trying to add heat to the fries! I don't know anyone on this planet who eats a potato like an apple. Easily the worst mcdonald's i've ever had. I will never return here.

Atmosphere: 1

Food: 1

Service: 1

Nancy Allison

Elizabeth did a great job on my order and also delivered it to my table

Ktown C

Bought 2 mcdouble combos, both burgers only had meat and cheese no ketchup pickle or onion.

Atmosphere: 1

Food: 1

Service: 3

Navdeep Navi

$21.58 charged for a junior chicken burger in drive through and when asked about the refund, no apology ,less refund amount was given (the difference was in cents) , manager should take care of night guys maybe they are high on something.

Service: 1

Ryan Clayton

No doors on the bathrooms. Needle disposals in the stalls…

Atmosphere: 1

Food: 1

Service: 1

Victor Coca

Had a very wonderful experience with Sydney! She made sure I was tended to and everything was to my liking - great little mood boost on a miserable day like today

Atmosphere: 5

Food: 5

Service: 5

Tyler Hoyos

Food was good, nothing crazy but what do you expect. Service was fast and quick and they had GEL members walking around which was a refreshing sight. Only negative was the homeless people that were roaming like sharks but not much they could have done about that 😅

Atmosphere: 4

Food: 4

Service: 5

Genuine Food reviews

Good place to visit

Atmosphere: 4

Food: 4

Service: 4

James Thompson

Thushada deserves a special shoutout for making my recent visit to this McDonald's truly exceptional!

For all the ice cream lovers out there like me—this location serves the best adult-sized vanilla cones! Nothing drives me crazier than getting one of those tiny cones that feel like they're made for kids. But not here—this location actually gives you a proper-sized vanilla cone, which is surprisingly hard to find these days.

The staff here are always so friendly and welcoming. I'm consistently impressed with how pleasant and professional they are, no matter how busy it gets.

Thushada, prepared the best vanilla cone and hot fudge sundae I’ve ever had. The presentation was perfect, and it was clear she took care and pride in her work. That extra effort truly made my day, and I really appreciated it.

Also, a quick shoutout to the McDonald's app—if you're a regular patron, it's a must-have. The deals and rewards you get through the app are fantastic and not available otherwise.

Kudos to this location for consistently delivering great service and quality. Keep up the amazing work!

Busybee

What a disappointment!
Ordered a Big Mac meal for my hungry teen. He ate fries on the way and once home he opened his burger sandwich that had no meat in it!!
Just cheese slice and some sauce..getting a totally messed up order on a week night proves a few things.
-either the staff is over worked
-or not enough trained staff who completely overlooked the stages of this sandwich
-and didn’t care charging a teen for the full price of the sandwich that wasn’t even fully made!

Malcolm Halley

gave me the wrong order didn’t give me s refund and didn’t give me my food

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