None of the entrances are usable. I went to two entrances, both said they were emergency exits only and that I should use another entrance. There didn’t appear to be one available on that side of the building so I left.
Vic Coy
2 staff members, both had no idea which teas were caffeine free. Getting either of them to check was like pulling teeth.
Mia Henderson
Nice staff ordered an ice chai got a hot one kinda annoying
Kinny Money
The staff was great, and the coffee was good. Only wish they had a separate door to the outside, but that's probably for the best with the problems that could entail.
Robert Bowers
After ordering...it took 16 minutes to get my order. Horrible service. The 3 employees seemed very overwhelmed with only a small amount of customers. Not likely to return anytime soon.
Erica Neves
Really hard to find the entrance. Two sets of doors both locked that say use main entrance with no description of where. You can enter through Zehrs but never found their main entrance.
Holly Ross
On the Starbucks app it says your location is open until 8pm. Why when I try to order a cup of tea at 7:51pm do you tell me you’re closed? It shouldn’t take 3 of you to clean up, collect garbage and count out the cash of a grocery store Starbucks. So not the customer service that you typically find at Starbucks.
Service: 1
Barend Stickling
Took them way too long to even acknowledge me being at the till. They were talking about their personal problems and service was very slow. I felt I inconvenienced they when they spoke to me. They also did not provide a promotional product as per their advertisement with a purchase.
It's Me
Gotta ask, I was in the Starbucks in the Guelph Zehers, just before it was closing, and I was curious what happens to all of the leftover food at the end of each night and I was told it is all put in the garbage, (even though Starbucks Canada has told the media and the public, for years, that they donate it to homeless shelters and food banks.) Why would you lie to everyone and just throw out perfectly good food, especially when soooo many Canadians are struggling with the insane rising cost of food these days, (and even worse, why don't you offer to let your staff take some home... you're only paying them a minimum wage, so it must be such a slap in the face to your staff.) SHAME ON YOU!
Atmosphere: 1
Food: 1
Service: 1
Richard Lemay
I had a good drink. The service was extremely slow. Not they're fault completely. They put a nub ie and a seasoned worker by them selves. The worker had to stop making drinks everytime to help out the new person. I get it and I'm trying to be constructive maybe add a third person to help out.
I had the worst experience at this location today. To start, today was $4 grande drink days. I went and ordered 3 grande drinks and tried to pay by scanning my visa card on the Starbucks app. Kayley the barista told me I was not able to use my app to scan. The total came to $24.00 when drinks are supposed to be $4… I had asked her why they weren’t $4 and Kayley said it’s because I didn’t scan my app. I in fact did try to scan my app and she told me I couldn’t?? I hope this isn’t a common experience at this location as this un friendly experience has made me not wanna come back.
Atmosphere: 1
Food: 2
Service: 1
Dylan Matthews
Always patient with us men who never know how to order our wives drinks. And when asked to put special comment in the *name* section on the drink label, they never hesitate
Food: 5
Service: 5
Samantha Hings
Most annoying starbucks I ordered something and had to go through and around zehrs to even get it. Maps does not help locating at all. By the time I found it it was melted and not good anymore. Pick another location Avoid here at all costs.
None of the entrances are usable. I went to two entrances, both said they were emergency exits only and that I should use another entrance. There didn’t appear to be one available on that side of the building so I left.
2 staff members, both had no idea which teas were caffeine free. Getting either of them to check was like pulling teeth.
Nice staff ordered an ice chai got a hot one kinda annoying
The staff was great, and the coffee was good. Only wish they had a separate door to the outside, but that's probably for the best with the problems that could entail.
After ordering...it took 16 minutes to get my order. Horrible service. The 3 employees seemed very overwhelmed with only a small amount of customers. Not likely to return anytime soon.
Really hard to find the entrance. Two sets of doors both locked that say use main entrance with no description of where. You can enter through Zehrs but never found their main entrance.
On the Starbucks app it says your location is open until 8pm. Why when I try to order a cup of tea at 7:51pm do you tell me you’re closed? It shouldn’t take 3 of you to clean up, collect garbage and count out the cash of a grocery store Starbucks. So not the customer service that you typically find at Starbucks.
Service: 1
Took them way too long to even acknowledge me being at the till. They were talking about their personal problems and service was very slow. I felt I inconvenienced they when they spoke to me. They also did not provide a promotional product as per their advertisement with a purchase.
Gotta ask, I was in the Starbucks in the Guelph Zehers, just before it was closing, and I was curious what happens to all of the leftover food at the end of each night and I was told it is all put in the garbage, (even though Starbucks Canada has told the media and the public, for years, that they donate it to homeless shelters and food banks.) Why would you lie to everyone and just throw out perfectly good food, especially when soooo many Canadians are struggling with the insane rising cost of food these days, (and even worse, why don't you offer to let your staff take some home... you're only paying them a minimum wage, so it must be such a slap in the face to your staff.) SHAME ON YOU!
Atmosphere: 1
Food: 1
Service: 1
I had a good drink. The service was extremely slow. Not they're fault completely. They put a nub
ie and a seasoned worker by them selves. The worker had to stop making drinks everytime to help out the new person. I get it and I'm trying to be constructive maybe add a third person to help out.
Restaurantji Recommends
In the market .entrance and exit very difficult
Atmosphere: 1
Food: 4
Service: 4
I had the worst experience at this location today. To start, today was $4 grande drink days. I went and ordered 3 grande drinks and tried to pay by scanning my visa card on the Starbucks app. Kayley the barista told me I was not able to use my app to scan. The total came to $24.00 when drinks are supposed to be $4… I had asked her why they weren’t $4 and Kayley said it’s because I didn’t scan my app. I in fact did try to scan my app and she told me I couldn’t?? I hope this isn’t a common experience at this location as this un friendly experience has made me not wanna come back.
Atmosphere: 1
Food: 2
Service: 1
Always patient with us men who never know how to order our wives drinks.
And when asked to put special comment in the *name* section on the drink label, they never hesitate
Food: 5
Service: 5
Most annoying starbucks I ordered something and had to go through and around zehrs to even get it. Maps does not help locating at all. By the time I found it it was melted and not good anymore. Pick another location Avoid here at all costs.
Atmosphere: 1
Food: 1
Service: 1
Love the coffee
Atmosphere: 5
Service: 5
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