Subway
West Hills, 995 Paisley Rd Building E/Unit 17, Guelph
(519) 821-4343
Recent Reviews
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Lettuce is brown and other vegetables not fresh.
Atmosphere: 4
Food: 2
Service: 4
Cleanest, friendliest, and most consistent Subway in Guelph
Atmosphere: 4
Food: 4
Service: 5
The young girl that works there was amazing. Very friendly, constantly smiling and customized my order with no issues. I tried the festive turkey sub and it was really good with the stuffing and gravy, but what would have made it even better would be a little cranberry sauce. Maybe have that for next year, Subway
Atmosphere: 4
Food: 4
Service: 5
The girls who are working here are very hardworking and always giving their best in customer service. Always love this place to grab the sub because of their hospitality.
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience at this Subway today thanks to the girls working here. Their customer service was truly exceptional. They greeted me with a warm smile, were very patient while I chose my toppings, and made my sandwich with so much care and attention. They were friendly, professional, and made the whole visit feel welcoming. It’s rare to see someone put this much heart into their job. Definitely a five-star experience — they made my day!
Atmosphere: 5
Food: 5
Service: 5
Absolute rip off, just ordered 6 inch turkey double meat and they give me a total of SIX slices of meat. Never go to this cheap location.
Food: 1
Always come to this location because they do a solid job. Don’t cheap out with the toppings and make it properly. Kudos to the staff here
Insanely bad service and zero toppings….
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 4
Food: 4
Service: 4
I live across this location and it has made me stop going to subway they never have Italian cheese bread ready . Staff his horribly trained DO NOT waste your money here. Make yourself a sub save money
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Employees don’t receive tips, only the owner…. This sums up the business.
Nice and clean, staff were friendly and quick. Would return.
I got 2 subs yesterday, i felt sick after half of my egg and potato sub, my daughter ended up throwing up her footlong veggie. Common element was mayo? Was it bad?? Is it refrigerated? Cross contaminated?? Also the bread was small and very chewy. Definitely NOT the Subway we used to enjoy :(
Came in to pick up my birthday cookie, employee was asking for my order but upon realizing it was just a cookie she told me to hold on and left to help another customer. Second employee saw me waiting and asked to help me but when he found out it was just for a cookie (located right in front of him beside the cash register) he told me it'll be a 15 minute wait. The most horrible and rude customer service experience I've had.
Last night I ordered a sub sandwich during dinner time. They were so short staffed that the lady who served didn't even melt the cheese, didn't pack veggies properly and kept faces when asked for grilling my sandwich. Turns out that she didn't even cut it properly.
So my suggestion to the manager is to bulk up the staff during lunch and dinner hours when you expect more crowd.
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