Subway
West Hills, 995 Paisley Rd Building E/Unit 17, Guelph
(519) 821-4343
Recent Reviews
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Always come to this location because they do a solid job. Don’t cheap out with the toppings and make it properly. Kudos to the staff here
Insanely bad service and zero toppings….
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 4
Food: 4
Service: 4
I live across this location and it has made me stop going to subway they never have Italian cheese bread ready . Staff his horribly trained DO NOT waste your money here. Make yourself a sub save money
Atmosphere: 1
Food: 1
Service: 1
Employees don’t receive tips, only the owner…. This sums up the business.
Nice and clean, staff were friendly and quick. Would return.
I got 2 subs yesterday, i felt sick after half of my egg and potato sub, my daughter ended up throwing up her footlong veggie. Common element was mayo? Was it bad?? Is it refrigerated? Cross contaminated?? Also the bread was small and very chewy. Definitely NOT the Subway we used to enjoy :(
Came in to pick up my birthday cookie, employee was asking for my order but upon realizing it was just a cookie she told me to hold on and left to help another customer. Second employee saw me waiting and asked to help me but when he found out it was just for a cookie (located right in front of him beside the cash register) he told me it'll be a 15 minute wait. The most horrible and rude customer service experience I've had.
Last night I ordered a sub sandwich during dinner time. They were so short staffed that the lady who served didn't even melt the cheese, didn't pack veggies properly and kept faces when asked for grilling my sandwich. Turns out that she didn't even cut it properly.
So my suggestion to the manager is to bulk up the staff during lunch and dinner hours when you expect more crowd.
Subway has gotten way too expensive
Restaurantji Recommends
Good service
Atmosphere: 3
Food: 4
Service: 5
Was here at 10:50 pm Friday night doors open but they said sorry we are closed. Am I wrong we had 10 minutes to order
Service: 1
Went to this subway and the manager wouldn't allow me to buy just the bread bun. Went to another subway and it was no problem to get the bun. I've also bought just the bun from other subways too so why doesn't this location allow it? Also they never have meatball marinara ready whenever I go at lunch.
Ordered on app they still got it wrong. Sandwich was dry AF, asked for extra mayo, got none on both sandwiches. Don't order anything online from this place. In store is fine because they are told what to do. But reading is not for them. Tried calling, no answer for over an hour. I quit trying. This place sucks at customer service.
Atmosphere: 3
Food: 3
Service: 1
The person who made my order sounded rude. Seemed like he was annoyed there was a customer and rushed it. The food was good both quality and taste, staff not so much.
Vegetarian options: Veggie delite sub
Atmosphere: 3
Food: 5
Service: 2
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