Subway
5 Clair Rd W Unit # B01007a, Guelph
(519) 827-1465
Recent Reviews
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I bought cookies and subway for myself and told her to heat up my cookies but she told me no n said its freshly baked but still i needed my cookies to be heated. And the sub was ok ok not that great!! Bad service by the staff
Ordered online, found out they are out of stock. I have stubborn elders, she tried her best to fix the problem. Excellent coustmer service. đkeep up the work guys!!
Good service and good staff
Great Service & Fresh Food!
Quick, clean, and friendly! My sub was fresh and made just how I like it. Staff were super friendly as well. Definitely coming back.
very very bad experience. i ordered my sandwich through app with extra veggies in it. but that was totally different from my expectations.my experience was actually bad at this location.
The sandwich was really horrible, the bread was really hard. The girl making my sandwich, Gracie was very rude to me. It felt as if she intentionally ruined my sandwich. No greetings or customer service, she barely looked at me. I could not chew that sandwich. Worst experience of my life
Atmosphere: 1
Food: 1
Service: 1
After multiple bad experiences, i am writing this review. Staff is very casual, and donât pay attention to the details of the order. Over- roasting of subs, inconsistent preparation, ingredients mismatch are some of the main issues. It happened exactly the same with my wife, no coincidence. I believe that most of my orders were served by Gracy, if I am pronouncing her name correctly!
Edit - i now see that this location has so many bad reviews. Especially about the casual behaviour of the staff.
Food: 1
Service: 2
Good food and Great service by staff. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
The girl working there doesnât know how to make a sub. I asked to charge my phone and she refused rudely as well. Get a new employee subway she is too hard on customers
Atmosphere: 1
Food: 1
Service: 1
Unfortunately this location is a miss. I started driving to the other subway on Gordon instead because of the service here. When I go in, it takes them over a few minutes to acknowledge me, and they are not friendly at all. In fact, I feel like a bother every time I come to this Subway.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
i ordered here online for pick up, and they completely messed up my order. they didn't put any cheese and there was very little meat. I will not be going back here.
Service was horrible, bad attitude and lazy work on the sandwhich
Atmosphere: 4
Food: 2
Service: 1
There were two ladies working and the one who made my order has some attitude issues. Zero customer service no greeting nothing and on the top she tried really hard to have fake accent? and was ugly faces which is not a part of their job!
Atmosphere: 1
Food: 4
Service: 1
pretty decent place, not too busy and you can expect your sub in under 5 minutes, the one downside is that there is about a 5 percent chance they mess up your order. was not a fun experience unexpectedly biting into a stack on jalapenos, but most of the time its great.
Atmosphere: 4
Food: 3
Service: 5
I visited there and staff were shouting on each other badly. And the lady who was making my order, made the weird faces. They donât know how to give service to the customer. Itâs not always about the quality.
Service: 1
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