Cool building & cozy decor, loved that it had parking, service was good (not great), loud inside.
Food was extremely bland and meh. The meatballs were great but other than that it was really bland and not very exciting. Really not worth it for the price. Tasted like I could have made it myself / pizza tasted a bit like out of a box.
We went here for a special occasion and ended up leaving disappointed. I don't know if we just ordered the wrong things (pesto gnocci, chicken pizza and tiramisu) but it was underwhelming at best. Not bad, but far from good.
Isabel Bowers
Such a fun and unique restaurant close to downtown Guelph. I have been here a few times and I have always left satisfied. The food is great. The first time I came here I got pizza which was phenomenal and the second time I got a smoked salmon dill pasta of sorts which was definitely a first and very yummy. They have some great diverse options. Our service was great the first time we came here and the second time it was a bit slow but we were compensated for that without even asking which is customer service at its peak. Will definitely come here again !
Michael Schmidt
Amazing food. Been here multiple times, everything was always great, the experiences were awesome.
Jessica
This place has become a favourite for us. We’ve recommended it to friends and family and they’ve enjoyed it as well. All of the staff are always incredibly nice and the food is truly to die for. This is always a go to for us when we’re wanting somewhere to go out for a nice dinner! Everything we’ve tried is delicious.
Teresa Mannella
Great spot with authentic italian food. Love ambience and good service. Parking in the back.
Katie McNair
Always delicious. Good vegetarian options.
Christina Lauricella
10/10 as always. Spring menu is so good!
Andy Kwiatkowski
Went for New Years Eve fixed menu dinner, never felt so ripped off in my life. No prices anywhere on the menu. Bill came to $420 for 3 people (they included 18% for "large group")
My kid is lactose intolerant, the waiter said he "thinks" the appetizer is dairy free but he'll "check". He didn't check, she got sick 5 minutes later. He didn't remove the appetizer from the bill. He also brought her a dessert with dairy and said "your dad can eat it". The dessert was a lemon tart with a dolop of whipped cream on the plate to look fancy. Charged us $20 for each dessert. The monkfish was cold. The Steak frites were something a child could make, cost $50. We had to stop on the way home to get fast food because we were still hungry. DO NOT COME HERE. You've been warned.
Atmosphere: 4
Food: 2
Service: 1
Valeria Telles
I was very excited to be dining at Sugo on Surrey for the second time on NYE. Last year was a bit more expensive at $125 pp (unfortunately, I was double charged for the intermediate meal last year as well and didn’t notice until the next day) compared to $80 pp this year, but it was absolutely delicious that I wanted to go again. However, it was a bit underwhelming this year especially with their steak frites main dish. To state it simply, it was about as good as a dish you could get at a bigger chain restaurant. The other dishes were fantastic though! The servers here are very friendly and provided a great service.
Atmosphere: 5
Food: 3
Service: 4
Sonia Bordadagua
We were excited to spend our NYE dinner at Sugo as it had great reviews and we love Italian food. They offered a set menu for the night which was advertised as $80pp. When we got our bill it was up to $95pp when we inquired with the waitress she said it was because we were eating between 4-9, the $80 price was for reservations outside of this time frame. This was the first time I had heard of increased pricing for time of dining and it left us feel gouged. The $80 price was already on the pricey side for the offerings. Food was just ok, took a long time to have it come out and when it did it was all luke warm at best, my husbands grilled octopus was actually cold, when we asked the server about it she said it was to contrast between the cold tomatoes? …Felt like she really just didn’t care and just brushed us off. We also had the burrata it came with only one very small piece of crostini to accompany, For the exaggerated price tag I expected more for this restaurant.
It was decent but food could have been better. Food was a bit overcooked for both our meals. Service was fast and its a nice little spot but for $300 there’s better options.
Atmosphere: 4
Food: 3
Service: 3
Cheryl Lau
Service is superb so as the atmosphere. Food is good but could be better. Love the dessert
Atmosphere: 5
Food: 4
Service: 5
Anna Ranieri
Enjoyed an evening dinner with friends. Nice atmosphere. Great service.
Atmosphere: 5
Food: 4
Service: 5
Sarah Erle
I was very disappointed with my experience at Sugo, both in terms of the food and the service. We visited to celebrate a friend’s birthday and let our waitress know when we arrived, but the evening did not meet our expectations.
We ordered several appetizers, and after waiting for over an hour without any food, we asked about the status of our order. Moments later, all of the appetizers were brought out at once. It was clear that two of them had been sitting for quite some time. The octopus, in particular, was cold and so tough it was almost impossible to cut. Unfortunately, this made it inedible for our table.
When we shared this feedback with the staff, there was no apology, and we had to ask for the items to be removed from the bill. For the remainder of the meal, no one checked on us, and no effort was made to make up for the situation—whether by offering additional food, an apology, or even acknowledging the birthday we were celebrating.
While the food was disappointing, it was the lack of service and hospitality that left the strongest impression. I left feeling uncomfortable and unwelcome, and I don’t plan on returning.
Atmosphere: 2
Food: 1
Service: 1
Ruth Janzen
The food is good BUT to be welcomed with “you’ve got 90 minutes as this table is booked” is not the beginning of a relaxing evening when a reservation was made weeks ago! If this were a one off… but this has happened three out of four times we have dined here!! It’s close to where we live but now we’re looking for a more welcoming place for our monthly dinner out.
Super Meh...
Cool building & cozy decor, loved that it had parking, service was good (not great), loud inside.
Food was extremely bland and meh. The meatballs were great but other than that it was really bland and not very exciting. Really not worth it for the price. Tasted like I could have made it myself / pizza tasted a bit like out of a box.
We went here for a special occasion and ended up leaving disappointed. I don't know if we just ordered the wrong things (pesto gnocci, chicken pizza and tiramisu) but it was underwhelming at best. Not bad, but far from good.
Such a fun and unique restaurant close to downtown Guelph. I have been here a few times and I have always left satisfied. The food is great. The first time I came here I got pizza which was phenomenal and the second time I got a smoked salmon dill pasta of sorts which was definitely a first and very yummy. They have some great diverse options. Our service was great the first time we came here and the second time it was a bit slow but we were compensated for that without even asking which is customer service at its peak. Will definitely come here again !
Amazing food. Been here multiple times, everything was always great, the experiences were awesome.
This place has become a favourite for us. We’ve recommended it to friends and family and they’ve enjoyed it as well. All of the staff are always incredibly nice and the food is truly to die for. This is always a go to for us when we’re wanting somewhere to go out for a nice dinner! Everything we’ve tried is delicious.
Great spot with authentic italian food. Love ambience and good service. Parking in the back.
Always delicious. Good vegetarian options.
10/10 as always. Spring menu is so good!
Went for New Years Eve fixed menu dinner, never felt so ripped off in my life. No prices anywhere on the menu. Bill came to $420 for 3 people (they included 18% for "large group")
My kid is lactose intolerant, the waiter said he "thinks" the appetizer is dairy free but he'll "check". He didn't check, she got sick 5 minutes later. He didn't remove the appetizer from the bill. He also brought her a dessert with dairy and said "your dad can eat it". The dessert was a lemon tart with a dolop of whipped cream on the plate to look fancy. Charged us $20 for each dessert. The monkfish was cold. The Steak frites were something a child could make, cost $50. We had to stop on the way home to get fast food because we were still hungry.
DO NOT COME HERE. You've been warned.
Atmosphere: 4
Food: 2
Service: 1
I was very excited to be dining at Sugo on Surrey for the second time on NYE. Last year was a bit more expensive at $125 pp (unfortunately, I was double charged for the intermediate meal last year as well and didn’t notice until the next day) compared to $80 pp this year, but it was absolutely delicious that I wanted to go again. However, it was a bit underwhelming this year especially with their steak frites main dish. To state it simply, it was about as good as a dish you could get at a bigger chain restaurant. The other dishes were fantastic though! The servers here are very friendly and provided a great service.
Atmosphere: 5
Food: 3
Service: 4
We were excited to spend our NYE dinner at Sugo as it had great reviews and we love Italian food. They offered a set menu for the night which was advertised as $80pp. When we got our bill it was up to $95pp when we inquired with the waitress she said it was because we were eating between 4-9, the $80 price was for reservations outside of this time frame. This was the first time I had heard of increased pricing for time of dining and it left us feel gouged. The $80 price was already on the pricey side for the offerings. Food was just ok, took a long time to have it come out and when it did it was all luke warm at best, my husbands grilled octopus was actually cold, when we asked the server about it she said it was to contrast between the cold tomatoes? …Felt like she really just didn’t care and just brushed us off. We also had the burrata it came with only one very small piece of crostini to accompany, For the exaggerated price tag I expected more for this restaurant.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
It was decent but food could have been better. Food was a bit overcooked for both our meals. Service was fast and its a nice little spot but for $300 there’s better options.
Atmosphere: 4
Food: 3
Service: 3
Service is superb so as the atmosphere. Food is good but could be better. Love the dessert
Atmosphere: 5
Food: 4
Service: 5
Enjoyed an evening dinner with friends. Nice atmosphere. Great service.
Atmosphere: 5
Food: 4
Service: 5
I was very disappointed with my experience at Sugo, both in terms of the food and the service. We visited to celebrate a friend’s birthday and let our waitress know when we arrived, but the evening did not meet our expectations.
We ordered several appetizers, and after waiting for over an hour without any food, we asked about the status of our order. Moments later, all of the appetizers were brought out at once. It was clear that two of them had been sitting for quite some time. The octopus, in particular, was cold and so tough it was almost impossible to cut. Unfortunately, this made it inedible for our table.
When we shared this feedback with the staff, there was no apology, and we had to ask for the items to be removed from the bill. For the remainder of the meal, no one checked on us, and no effort was made to make up for the situation—whether by offering additional food, an apology, or even acknowledging the birthday we were celebrating.
While the food was disappointing, it was the lack of service and hospitality that left the strongest impression. I left feeling uncomfortable and unwelcome, and I don’t plan on returning.
Atmosphere: 2
Food: 1
Service: 1
The food is good BUT to be welcomed with “you’ve got 90 minutes as this table is booked” is not the beginning of a relaxing evening when a reservation was made weeks ago! If this were a one off… but this has happened three out of four times we have dined here!! It’s close to where we live but now we’re looking for a more welcoming place for our monthly dinner out.
Atmosphere: 5
Food: 4
Service: 3
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