Swiss Chalet
138 Woodlawn Rd W, Guelph
(519) 836-8000
Recent Reviews
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Milena was amazing! Great service, and she made sure we had everything we needed at all times.
Stopped in at this location for a quick lunch and was expecting the usual, but not this time. We had an amazing experience being served by Milena. Very quick service, food was fresh and hot, her tableside maner was fantastic fun and energetic. She definitely made our lunch experience awesome. We will definitely be back
Nathanael was awesome very attentive to us and a great sense of humour and quite polite.
I ordered the roast beef dinner. I was not asked about how I would like it done. The generous portion of thinly sliced beef was definitely WELL DONE. That's ok, that's the way I like it. It was smothered in a copious amount of gravy, with horse radish on the side. It was impossible to tell how the meat tasted since the gravy, which tasted scorched to me, overpowered everything, almost including the horse radish.
Katherine was great! So friendly and quick service
Nate was a fantastic server and made our experience amazing! Will be back here again!
the service by our server nathanael was amazing! if i could give 6 stars i wouldve!
Atmosphere: 5
Food: 5
Service: 5
Milena was excellent with her service
Atmosphere: 5
Food: 5
Service: 5
Katherine is a great server. Food was hot and tasty
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner with Fries, Festive Special
Food was good but some parts like the beans were cold. Service was slow as hell along with getting the food. I don't blame the server as she was doing every table by herself.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Festive Special
Restaurantji Recommends
Fantastic food at a great price. Festive special is a great value.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Festive Special
Nate is the best server I’ve ever had honestly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner with Fries
soley is a great server best service ever food was awsome
Atmosphere: 5
Food: 5
Service: 5
To celebrate a significant event, we invited friends to join us here, expecting something safe/affordable/predictable.
The kind and apologetic waiter tried to be sympathetic to how slow everything was. Nearly an hour after ordering, some of us were told that aspects of our meal were sold out. We requested and received an equivalent replacement. In addition to the unreasonable delay, portions were inconsistent and in some cases notably small.
The waiter mentioned several times that he was sorry, and offered more than once that he'd send over the manager if we wanted. We finally agreed after the third offer.
Again, after a delay, a manager approached the table, and basically said: "what?"
We explained our concerns, he said there's nothing he could do, as it was "already done."
Um what?
He then offered a $25 store credit for future use. None of us were planning to be back anytime soon, so this was an underwhelming offer. As it was clear this was the end of his "negotiation" we just wanted the awkwardness to end, so agreed so he would leave.
The store credit amounted to our waiter scratching our name and phone number in his order pad. (So we just ask for it if/when we return ??)
I honestly don't even care, as I will not be returning. Our friends we invited to join (trying to chose somewhere we knew they'd like) were even more upset and I suspect all of us will be quick to share our experience.
Atmosphere: 2
Food: 3
Service: 1
Katherine was our server , Excellent service will be back because of her
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner with Fries
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