Cautious going to this location just got a tea and the cup lid had lipstick on the opening. Absolutely disgusting! They try the tea before serving?? Puzzles me how anything like this happens...
Auntia
I love The atmosphere. And everything else
Atmosphere: 5
Food: 5
Service: 5
Jagdeep Brar
The employee at front yelling on me his coworker name was prince . I just got tea with too much honey in it just wanted to replace and this worker has no sense to talk to customers.”
Food: 1
Service: 1
Kim Atkinson
This Tim Hortons is always my first choice! The restaurant is spotless, service is quick and efficient, and the food is consistently fresh. The staff are personable and welcoming, which makes every visit a positive experience. I even go out of my way to come to this location over others—it’s worth it every time!
Atmosphere: 5
Food: 5
Service: 5
Alex Wetstein
You'll ask for slow cooked chicken and they lie and say they dont have it. They do, they don't want to make more past a certain time. Confirmed by an employee
Atmosphere: 1
Food: 5
Service: 1
Hafiz Shariff
Total lack of cleanliness in this Tim Horton's. Every table is dirty, not wiped. Crumbs all over on the ledges for ones. Men's washroom disgusting.
Atmosphere: 1
Vivek P
Customer service is very bad.
Zachary Henry
Most consistent double double.
Food: 5
Service: 5
justin fortin
Every Tim Hortons owner should go here and see how it’s done. Thanks you for your efforts.
The staff are not welcoming. No smile, nothing. Felt like I am causing trouble to them by being there. Will never visit this location ever.
Atmosphere: 4
Food: 4
Service: 1
Jules blades
Was fast and efficient all until I got home and the lid came off my ice capp and it went everywhere make sure the kids are in tight
Dylan L
In the last few weeks the service and food quality/quantity has taken a massive shift that is apparent over multiple visits.
Orders constantly being messed up, like flavour shots being missed despite being payed for, bagels with cream cheese getting an addition of cheddar on them for a dollar despite not being asked, iced capp machine was not working right but then still took the order and provided a liquid coffee beverage.
Something changed recently and it's hard to pinpoint what it is, but this location after these errors has to be now the worst tims I've been to in guelph.
AJ O'Neill
When I entered there were only two people in line in front of me. For some reason, the older lady taking orders at the register was yelling at her coworkers and was quite rude to them. I think they all spent more time arguing with each other than actually prepping orders. It should not take 15 minutes for a wrap and a coffee.
I Love a Good Iced Coffee
And I Needed One
Atmosphere: 5
Food: 5
Service: 5
Cautious going to this location just got a tea and the cup lid had lipstick on the opening. Absolutely disgusting! They try the tea before serving?? Puzzles me how anything like this happens...
I love The atmosphere. And everything else
Atmosphere: 5
Food: 5
Service: 5
The employee at front yelling on me his coworker name was prince . I just got tea with too much honey in it just wanted to replace and this worker has no sense to talk to customers.”
Food: 1
Service: 1
This Tim Hortons is always my first choice! The restaurant is spotless, service is quick and efficient, and the food is consistently fresh. The staff are personable and welcoming, which makes every visit a positive experience. I even go out of my way to come to this location over others—it’s worth it every time!
Atmosphere: 5
Food: 5
Service: 5
You'll ask for slow cooked chicken and they lie and say they dont have it. They do, they don't want to make more past a certain time. Confirmed by an employee
Atmosphere: 1
Food: 5
Service: 1
Total lack of cleanliness in this Tim Horton's. Every table is dirty, not wiped. Crumbs all over on the ledges for ones. Men's washroom disgusting.
Atmosphere: 1
Customer service is very bad.
Most consistent double double.
Food: 5
Service: 5
Every Tim Hortons owner should go here and see how it’s done. Thanks you for your efforts.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Staff are friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
The staff are not welcoming. No smile, nothing. Felt like I am causing trouble to them by being there. Will never visit this location ever.
Atmosphere: 4
Food: 4
Service: 1
Was fast and efficient all until I got home and the lid came off my ice capp and it went everywhere make sure the kids are in tight
In the last few weeks the service and food quality/quantity has taken a massive shift that is apparent over multiple visits.
Orders constantly being messed up, like flavour shots being missed despite being payed for, bagels with cream cheese getting an addition of cheddar on them for a dollar despite not being asked, iced capp machine was not working right but then still took the order and provided a liquid coffee beverage.
Something changed recently and it's hard to pinpoint what it is, but this location after these errors has to be now the worst tims I've been to in guelph.
When I entered there were only two people in line in front of me. For some reason, the older lady taking orders at the register was yelling at her coworkers and was quite rude to them. I think they all spent more time arguing with each other than actually prepping orders. It should not take 15 minutes for a wrap and a coffee.
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