Tim Hortons

435 Woodlawn Rd W, Guelph
(519) 836-3789

Recent Reviews

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Pamela Blain

Jyst got a tea in drive-through

Service: 5

Manav Gandhi

Always fast and great service. Also the food and drinks are fresh all the times.

Atmosphere: 5

Food: 5

Service: 5

satvir kumar

Really bad expirience with the south indian guy. Really bad attitude and always make faces. Not just one time but every time i order from there. He thinks he owns the store.

Service: 1

Pranayjit Singh

Shubham is very sweet and polite

Atmosphere: 5

Food: 5

Service: 5

Nina Hagen

They don’t put food in bag any more And no napkins and no spoons very bad service

Service: 1

JAIBU NISHA

Great food and great people. They have served a wonderful customer service experience.

Atmosphere: 5

Food: 5

Service: 5

Devon Warren

Lacations have been hit or miss in the last few years at tim hortons, but the newest bunch just cannot get an order right. Over the past month, the service at this tim hortons has just gotten rediculous. You litterally never know what your going to get. One employee would always say they dont have steeped tea, just because they didnt want to put a new pot on. But after todays order getting messed up AGAIN, i told the guy he single handly lost my buisiness to all tim hortons. You guys need to do better!

Atmosphere: 1

Food: 2

Service: 1

Peter

Not what I used to be

ALBIN JOSEPH

Dear Tim Hortons Management,

I am writing to formally express my disappointment with the service and food quality I received at your location on May 30, 2025.

Upon arriving at the store, I waited over 7 minutes for someone to take my order. Despite standing at the counter, no staff member acknowledged me or made any effort to assist. To make matters worse, one of the employees appeared to mock me by dancing in front of me, which was highly inappropriate and made me feel extremely uncomfortable.

When I finally placed my order for a Crispy Chicken Craveable, I left the store expecting a decent meal. However, upon reaching my destination, I found that the food was completely burnt and inedible. Not only was I unable to eat, but my time and money were wasted, leaving me deeply dissatisfied.

This experience has left a very negative impression. I have visited other Tim Hortons locations where the staff are professional and the service is excellent—this particular branch, unfortunately, failed to meet even basic standards.

I hope this matter is taken seriously, and I request appropriate action be taken to ensure other customers do not face a similar experience.

Food: 1

Service: 1

Shubham Mehra

Very good and fast services and Best Staff of Tim Hortons. Love it

Atmosphere: 5

Food: 5

Service: 5

Kayla Michelle

Never anyone in the drive thru, hidden gem beside a full store.

Atmosphere: 4

Food: 4

Service: 5

Ankush

I visited this Tim Hortons, and I swear, their regular coffee was so tasty! I ordered coffee and Tim Bits, and the service was super fast too. Everything was perfect

Atmosphere: 4

Food: 4

Service: 5

Lori Boyer

Depends on the day and what staff is working to either get ur order correct - have to repeat ur order 3x or everything gets screwed up!!!

Atmosphere: 3

Food: 3

Service: 3

Damon Wagner

It took like 12 minutes to take my order because they was no one at the cash, I just wanted a coffee

Atmosphere: 3

Food: 4

Service: 1

A A

They get your order wrong

Atmosphere: 1

Food: 1

Service: 1

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