We didn't get to try the food or even sit down because as soon as we walked in we heard dogs yapping away in the back.
French Toast
I want to start off this review by saying that I've been here before and that I always enjoy my time here. The staff are super nice, and it's amazing if you're an introvert and want a restaurant with a calm atmosphere. I would even go as far to say that it's a good restaurant for people who have sensory issues, because there's never too much chatter, they usually play calm lofi and the lighting isn't abrasive. They even have board games!!! It's awesome here.
However, there's a few negatives, and I'm not one to complain typically, but I really think these subtracted from the experience.
Firstly, there were SEVERAL items that were sold out/not available on the drink menu, like at least half of the non-alcoholic drinks. Our server was very understanding and patient, but it was still a bit upsetting.
Secondly, my dad ordered the cheesy baked rice, and it looked nothing like the picture on the menu. Instead of having appetizing broiled cheese on top, there was a white cream sauce covering it. There was a bit of mozzarella underneath that, but for twenty dollars, he didn't deem it worth the price.
The bento rice bowls tasted fantastic! I and my mom thoroughly enjoyed them, however, the server informed us that yet again, the meal pictured on the menu was not what we were getting. Instead of getting the rice bowl complete with the toppings, a bowl of miso soup as well as vegetables, you would only get the rice bowl(with the toppings). Our water was also served room temperature and we had to request ice, which I honestly think should be the other way around.
If anything, I think the social lounge could benefit from updating their menu. It could be the day we came on, but it seems they need to keep their non-alcoholic drink menu more simple and easy to order from. Not to mention, the images on the menu do not represent what you'll actually be receiving the majority of the time. This is more constructive criticism, as I did enjoy my meal but I think these suggestions could improve the experience a lot more. Thanks for reading my really, really long review lol.
A place which treat people like trash and fools . There are plenty of places with great food and polite service
Atmosphere: 1
Food: 1
Service: 1
Matteo Pascolini
My date and I went in thinking they might have coffee but it’s more of a Korean tea lounge. I tried the Hokkaido milk tea and liked it ?. My friend had the peach tea but misunderstood and thought it would be like a western tea but she liked it still
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lychee Jelly
wei xiang
Fragrant rice, happy days ~
Atmosphere: 5
Food: 5
Service: 5
sweet so
?Super good partner! He is very responsible for everything and has a very serious service attitude, which deserves higher praise! Everyone is welcome to experience the food here~
Atmosphere: 5
Food: 5
Service: 5
Dean Debono
Closed when we went to pickup a Too Good to Go order. Edit: Owner responded to claim that they were not affiliated... Attached proof.
E V
If I could give zero stars to the costumer service I would ! Went out for a cute little family dinner with our 2 years old to get ramen from here the food was ok but as we started eating the server comes and takes our menu and all decor from the table as we’re about to finish eating and we’re going to order bubble tea they come and take the other menu and everything else from the table besides the food . I asked why they didn’t let us order more and look at the menu the general manager said cos my child is being too messy and can damage their menus we’ve been here many times with her and never had an issue I told the manager that what he said and did was unprofessional and rude in a way and he told me “you should parent your child better “ ok bud . My daughter is 2 years old and very well behaved for her age she was just sitting and eating I’m sorry that she’s still a toddler and had a couple noodles fall out of her plate . They became very defensive and I started taking a video for our safety I’m not going to post it as it is illegal .at the end the waitress started yelling out offensive words in mandarin me and my husband both understood exactly what she was saying she was yelling at us as we are tried to leave they did not let us pay for our food but I still reached out and offered to send money for our meal . But yeah will never be back here they never have costumers for a reason ! Don't go here if you want your night absolutely ruined !
Atmosphere: 3
Food: 3
Service: 1
Elizaveta Volman
If I could give zero stars to the costumer service I would ! Went out for a cute little family dinner with our 2 years old to get ramen from here the food was ok but as we started eating the server comes and takes our menu and all decor from the table as we’re about to finish eating and we’re going to order bubble tea they come and take the other menu and everything else from the table besides the food . I asked why they didn’t let us order more and look at the menu the general manager said cos my child is being too messy and can damage their menus we’ve been here many times with her and never had an issue I told the manager that what he said and did was unprofessional and rude in a way and he told me “you should parent your child better “ ok bud . My daughter is 2 years old and very well behaved for her age she was just sitting and eating I’m sorry that she’s still a toddler and had a couple noodles fall out of her plate . They became very defensive and I started taking a video for our safety I’m not going to post it as it is illegal .at the end the waitress started yelling out offensive words in mandarin me and my husband both understood exactly what she was saying she was yelling at us as we are tried to leave they did not let us pay for our food but I still reached out and offered to send money for our meal . But yeah will never be back here they never have costumers for a reason ! Don't go here if you want your night absolutely ruined !
Atmosphere: 3
Food: 3
Service: 1
刘力铭
The milk tea is delicious! Many of the cocktails are the boss’s special cocktails, which are worth checking out.
Hope the boss completes the alcoholic challenge! The atmosphere is OK???
Atmosphere: 5
Food: 5
Service: 5
Xiang Li
Why is there such a thick gravy on the pork belly with pickled vegetables? ? The thick layer of gravy was so thick that I couldn’t even swallow it in the end.
Food: 2
Andrew Allan
Best food and drinks I've had in Hamilton! Great atmosphere! The waiters made some mistakes but they were aslo so kind it totally made up for it.
Atmosphere: 5
Food: 5
Service: 5
Kevin Zhao
Surprising very good. Came in at 1030 at night and had the bbq ramen noodles. The noodles and soup taste authentic and portions were good. Imo it deserves a 4.5 rating just based on the noodles. I didn't try anything else though.
We didn't get to try the food or even sit down because as soon as we walked in we heard dogs yapping away in the back.
I want to start off this review by saying that I've been here before and that I always enjoy my time here. The staff are super nice, and it's amazing if you're an introvert and want a restaurant with a calm atmosphere. I would even go as far to say that it's a good restaurant for people who have sensory issues, because there's never too much chatter, they usually play calm lofi and the lighting isn't abrasive. They even have board games!!! It's awesome here.
However, there's a few negatives, and I'm not one to complain typically, but I really think these subtracted from the experience.
Firstly, there were SEVERAL items that were sold out/not available on the drink menu, like at least half of the non-alcoholic drinks. Our server was very understanding and patient, but it was still a bit upsetting.
Secondly, my dad ordered the cheesy baked rice, and it looked nothing like the picture on the menu. Instead of having appetizing broiled cheese on top, there was a white cream sauce covering it. There was a bit of mozzarella underneath that, but for twenty dollars, he didn't deem it worth the price.
The bento rice bowls tasted fantastic! I and my mom thoroughly enjoyed them, however, the server informed us that yet again, the meal pictured on the menu was not what we were getting. Instead of getting the rice bowl complete with the toppings, a bowl of miso soup as well as vegetables, you would only get the rice bowl(with the toppings). Our water was also served room temperature and we had to request ice, which I honestly think should be the other way around.
If anything, I think the social lounge could benefit from updating their menu. It could be the day we came on, but it seems they need to keep their non-alcoholic drink menu more simple and easy to order from. Not to mention, the images on the menu do not represent what you'll actually be receiving the majority of the time. This is more constructive criticism, as I did enjoy my meal but I think these suggestions could improve the experience a lot more. Thanks for reading my really, really long review lol.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Teippanyaki Cutlet Bento, Taiwanese Minced Pork Bento
A place which treat people like trash and fools . There are plenty of places with great food and polite service
Atmosphere: 1
Food: 1
Service: 1
My date and I went in thinking they might have coffee but it’s more of a Korean tea lounge. I tried the Hokkaido milk tea and liked it ?. My friend had the peach tea but misunderstood and thought it would be like a western tea but she liked it still
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lychee Jelly
Fragrant rice, happy days ~
Atmosphere: 5
Food: 5
Service: 5
?Super good partner! He is very responsible for everything and has a very serious service attitude, which deserves higher praise! Everyone is welcome to experience the food here~
Atmosphere: 5
Food: 5
Service: 5
Closed when we went to pickup a Too Good to Go order.
Edit: Owner responded to claim that they were not affiliated... Attached proof.
If I could give zero stars to the costumer service I would ! Went out for a cute little family dinner with our 2 years old to get ramen from here the food was ok but as we started eating the server comes and takes our menu and all decor from the table as we’re about to finish eating and we’re going to order bubble tea they come and take the other menu and everything else from the table besides the food . I asked why they didn’t let us order more and look at the menu the general manager said cos my child is being too messy and can damage their menus we’ve been here many times with her and never had an issue I told the manager that what he said and did was unprofessional and rude in a way and he told me “you should parent your child better “ ok bud . My daughter is 2 years old and very well behaved for her age she was just sitting and eating I’m sorry that she’s still a toddler and had a couple noodles fall out of her plate . They became very defensive and I started taking a video for our safety I’m not going to post it as it is illegal .at the end the waitress started yelling out offensive words in mandarin me and my husband both understood exactly what she was saying she was yelling at us as we are tried to leave they did not let us pay for our food but I still reached out and offered to send money for our meal . But yeah will never be back here they never have costumers for a reason ! Don't go here if you want your night absolutely ruined !
Atmosphere: 3
Food: 3
Service: 1
If I could give zero stars to the costumer service I would ! Went out for a cute little family dinner with our 2 years old to get ramen from here the food was ok but as we started eating the server comes and takes our menu and all decor from the table as we’re about to finish eating and we’re going to order bubble tea they come and take the other menu and everything else from the table besides the food . I asked why they didn’t let us order more and look at the menu the general manager said cos my child is being too messy and can damage their menus we’ve been here many times with her and never had an issue I told the manager that what he said and did was unprofessional and rude in a way and he told me “you should parent your child better “ ok bud . My daughter is 2 years old and very well behaved for her age she was just sitting and eating I’m sorry that she’s still a toddler and had a couple noodles fall out of her plate . They became very defensive and I started taking a video for our safety I’m not going to post it as it is illegal .at the end the waitress started yelling out offensive words in mandarin me and my husband both understood exactly what she was saying she was yelling at us as we are tried to leave they did not let us pay for our food but I still reached out and offered to send money for our meal . But yeah will never be back here they never have costumers for a reason ! Don't go here if you want your night absolutely ruined !
Atmosphere: 3
Food: 3
Service: 1
The milk tea is delicious! Many of the cocktails are the boss’s special cocktails, which are worth checking out.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hope the boss completes the alcoholic challenge! The atmosphere is OK???
Atmosphere: 5
Food: 5
Service: 5
Why is there such a thick gravy on the pork belly with pickled vegetables? ? The thick layer of gravy was so thick that I couldn’t even swallow it in the end.
Food: 2
Best food and drinks I've had in Hamilton! Great atmosphere! The waiters made some mistakes but they were aslo so kind it totally made up for it.
Atmosphere: 5
Food: 5
Service: 5
Surprising very good. Came in at 1030 at night and had the bbq ramen noodles. The noodles and soup taste authentic and portions were good. Imo it deserves a 4.5 rating just based on the noodles. I didn't try anything else though.
Highly recommend various
Atmosphere: 5
Food: 5
Service: 5
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