A&W Canada

931 Upper James St, Hamilton
(289) 426-1980

Recent Reviews

Sort by
donald christie

Overpriced
Onion rings were cold and too salty.
Not a single straw or napkins
Had to wait 6 minutes for coffee and I saw my food sitting open getting cold while they where waiting on the coffee

Atmosphere: 1

Food: 1

Service: 1

Matthew

Horrible experience costumer service was bad the lettuce was rusted had brown spots the cofee was Horrible waste of money

Atmosphere: 1

Food: 1

Service: 1

Karam Bawa

đŸ„¶ The room temperature was cold on a cold day; however, that was offset with the warm coffee & with the warmth of smiling & efficient service-!!

Atmosphere: 5

Food: 5

Service: 5

Leigh Tomasik

I always order through the app for convenience. The food here is always fresh and the staff at the window are always so friendly.

Tonight I ordered a coffee and the apple turnover and I have to say that both were fantastic, and I got a cute little message that made my night.

Thank you!

Atmosphere: 5

Food: 5

Service: 5

Gurshotam singh

⭐ 1 Star
I usually don’t leave reviews, but this is the second time I’ve had a bad experience at this A&W location during the night shift—and both times, it was the same staff member who took my order.

The first time, I received the completely wrong order. I let it go, thinking it was just a mistake. But tonight, I placed my order again and only received half of it. I had to drive all the way back just to get the rest, which was frustrating and completely avoidable.

It felt like the staff member wasn’t fully attentive—maybe tired or just not focused—but that shouldn’t be the customer’s problem. Night shift or not, accurate service should still be expected.

I hope management takes this seriously and ensures the team is properly trained and alert during all shifts. Consistency and basic accuracy should be the bare minimum, especially when customers are paying full price.

Alessandra Gabriel

Quick service. Very clean interior. Food was delicious

Atmosphere: 5

Food: 5

Service: 5

Jagroop singh

Best food . This place is so clean . Professional employees with kind heart. Loved the new veggie Burger .would keep visiting all the time and will recommend it to everyone. This is how a food place should be. Staff is really kind.

Atmosphere: 5

Food: 5

Service: 5

Shyan McLelland

Food was cold table was dirty. Cups were dirty they smelt like wet dog . They don’t use gloves. Don’t go here

Atmosphere: 1

Food: 1

Service: 2

Jasmine Peng

Nice classic breakfast, amazing customer service!

Atmosphere: 5

Food: 5

Service: 5

Jackie Spurgeon

Very slow drive thru

Atmosphere: 1

Service: 1

Risa Amuro

Ordered dine-in at 11pm and fries and onion rings were mad crispy, made fresh. Burger good too. even their chai latte is better than coffee culture. Would totally come back.

Atmosphere: 5

Food: 5

Service: 5

John

They treat their dine- in customers very well food is made fresh

Atmosphere: 5

Food: 5

Service: 5

Puneet Kaur

I love the food

Atmosphere: 5

Food: 5

Service: 5

Saloni Chand

I had a fantastic experience at A&W

Atmosphere: 5

Food: 5

Service: 5

Satvinder Goraya

Amazing service

Atmosphere: 5

Food: 5

Service: 5

Loading...