Terrible customer service as well as the food undercooked and taste raw.
Atmosphere: 1
Food: 1
Service: 1
The Fat Kitty
I had a mama burger with cheese and bacon fries, and a medium double double coffee. As always, just fantastic!
Atmosphere: 5
Food: 5
Service: 5
Richard Provost
Austin was professional and the All-Canadian special meal was excellent.
Atmosphere: 5
Food: 5
Service: 5
Navroop Kaur
This deserves zero star. We stood at the drive thru we got our food in our hand then we were told if we have cash beacuse there machine is not working and they took the food.
Atmosphere: 1
Food: 1
Service: 1
Dreamy Richard
Ordered through uber yesterday. My food was cold. There were no straws or napkins in the bag. The sandwich was just in the bag and sauce was everywhere.
Food: 1
Rick Heer
Earlier we ordered 3 peri peri burger .but burger bread is cold chicken is very hard and cold not properly cook.and letus they use omg was expired color change of letus and so much loose .very disappointed. I would not recommend this .very very bad service .in store they are not cheff they are little kids don't know about food quality and how to cook how to take care of kicthen..
Atmosphere: 1
Food: 1
Service: 1
vu nguyen
Good place, good food, good service,
Food: 5
Service: 5
Jacob Korsholm
Normaly we go to center mall to get A&W ikke every other month, but those are just kids and food is never good.. So we desided to go to East Gate Mall, saw it was adults making the food and tought, yea lets give it a shot.
That was a mistake.. We both lied sick a few days after, and I can honestly say, I never ever ate food that gave me rectal bleedings.. So thank you for that experience.. A&W is just not worth the price, efford and after match.
Atmosphere: 1
Food: 1
Service: 2
Irene Lambert
Amazing service , food was really good too considering its fast food. Great job evening staff
I have always loved your food way back 1977 my wife worked there in Hamilton west end and the Bay St .and King St .as a manager.so keep up the great food you all serve.thanks
Vegetarian options: Beyond meat burger meal is great with sweet potato fries.
Parking: It's a mall Barton center food court .
Kid-friendliness: It's a good court.
Wheelchair accessibility: The center mall is great access food court.
The Root beer was bad it tasted like water the other stuff was good tho
Atmosphere: 1
Food: 3
Service: 5
Jaxyn Evers
Iāve had good experiences prior but, unfortunately today was vastly different.
I went in with my little sister when it was not busy and we only ordered 2 beyond meat burgers, done quicker than normal we were excited for our food, only to find out one of them is BEEF, as we donāt eat meat for religious purposes we kindly asked for it to be remade. Being told we, āhave no idea what weāre talking aboutā and told to ājust get over it, and eat itā after some bickering they remade the burger and laughed at my little sister as she waited for the burger to be remade, then stared at us the entire time we ate laughing and pointing, as my sister cried. We were just extremely uncomfortable and disappointed by the behaviour of the 4 present workers, hopefully they can do better in the future!
Vegetarian options: Please be extra mindful that you are actually receiving the product you want, before consuming something, for your own safety :)
Atmosphere: 1
Food: 1
Service: 1
Gordon Hamilton
Had a teen burger combo with root beer. Last couple times fries are hard they used to be great something is wrong
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Gravy
C Mitchell
Normally donāt review chains, but the women who work here are great. Food is always fresh/tidy. The buns are never stale. Most places are so hit and miss now, but not here.
This was my 2nd favourite burger š
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service as well as the food undercooked and taste raw.
Atmosphere: 1
Food: 1
Service: 1
I had a mama burger with cheese and bacon fries, and a medium double double coffee. As always, just fantastic!
Atmosphere: 5
Food: 5
Service: 5
Austin was professional and the All-Canadian special meal was excellent.
Atmosphere: 5
Food: 5
Service: 5
This deserves zero star. We stood at the drive thru we got our food in our hand then we were told if we have cash beacuse there machine is not working and they took the food.
Atmosphere: 1
Food: 1
Service: 1
Ordered through uber yesterday. My food was cold. There were no straws or napkins in the bag. The sandwich was just in the bag and sauce was everywhere.
Food: 1
Earlier we ordered 3 peri peri burger .but burger bread is cold chicken is very hard and cold not properly cook.and letus they use omg was expired color change of letus and so much loose .very disappointed. I would not recommend this .very very bad service .in store they are not cheff they are little kids don't know about food quality and how to cook how to take care of kicthen..
Atmosphere: 1
Food: 1
Service: 1
Good place, good food, good service,
Food: 5
Service: 5
Normaly we go to center mall to get A&W ikke every other month, but those are just kids and food is never good..
So we desided to go to East Gate Mall, saw it was adults making the food and tought, yea lets give it a shot.
That was a mistake..
We both lied sick a few days after, and I can honestly say, I never ever ate food that gave me rectal bleedings..
So thank you for that experience..
A&W is just not worth the price, efford and after match.
Atmosphere: 1
Food: 1
Service: 2
Amazing service , food was really good too considering its fast food. Great job evening staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have always loved your food way back 1977 my wife worked there in Hamilton west end and the Bay St .and King St .as a manager.so keep up the great food you all serve.thanks
Vegetarian options: Beyond meat burger meal is great with sweet potato fries.
Parking: It's a mall Barton center food court .
Kid-friendliness: It's a good court.
Wheelchair accessibility: The center mall is great access food court.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Sweet Potato Fries, Grandpa Burger, Beyond Meat Burger, Gravy, Chicken Nuggets 10 Pieces, Buddy Burger, Poutine, Lemonade Small, Teen Burger Combo, Double Teen Burger
The Root beer was bad it tasted like water the other stuff was good tho
Atmosphere: 1
Food: 3
Service: 5
Iāve had good experiences prior but, unfortunately today was vastly different.
I went in with my little sister when it was not busy and we only ordered 2 beyond meat burgers, done quicker than normal we were excited for our food, only to find out one of them is BEEF, as we donāt eat meat for religious purposes we kindly asked for it to be remade.
Being told we, āhave no idea what weāre talking aboutā and told to ājust get over it, and eat itā after some bickering they remade the burger and laughed at my little sister as she waited for the burger to be remade, then stared at us the entire time we ate laughing and pointing, as my sister cried.
We were just extremely uncomfortable and disappointed by the behaviour of the 4 present workers, hopefully they can do better in the future!
Vegetarian options: Please be extra mindful that you are actually receiving the product you want, before consuming something, for your own safety :)
Atmosphere: 1
Food: 1
Service: 1
Had a teen burger combo with root beer. Last couple times fries are hard they used to be great something is wrong
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Gravy
Normally donāt review chains, but the women who work here are great. Food is always fresh/tidy. The buns are never stale. Most places are so hit and miss now, but not here.
Food: 5
Service: 5
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