Baskin-Robbins & Kernels Popcorn
1685 Main St W, Hamilton
(905) 528-4300
Recent Reviews
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Girl working tonight was so nice and let me stay inside for my bus even though I guess the owner took the chair and tables away I remember last visit! She helped lots of customers and was super nice to everyone. Always appreciate good service like hers.
They are soooo sweet. Always smiling. Great service. Thank you so much! :)
We visited on July 31. When we entered, we were not greeted, and the staff member remained on his phone without acknowledging us. He engaged only after I asked my kids if they were ready to order. While we were eventually served, the lack of initial acknowledgment gave the impression of poor customer service. While serving is he didn't have a friendly demeanor or tone
Nice customer service. Child friendly
This is one of the best dessert spots in the city! I always enjoy coming here. Their shakes are the best — fresh, tasty, and full of flavor. The ice cream and other desserts are amazing too. The staff is friendly, the place is clean, and the service is fast. If you love sweet treats and refreshing shakes, you have to try this location. Highly recommended!
Amazing flavours…love their mango tango!!
My go to place.
Really great service
You know when you're picking up your birthday cake, you just want it to be... right? Well, the team at this store totally nailed it. From the moment I walked in, they were just genuinely kind and happy to see me (or maybe it was the promise of cake!). My custom cake was sitting there looking like a work of art, and the person who helped me was so careful with it, like they knew it was a big deal. Honestly, it felt like they were just as excited about my birthday as I was! And then, the actual eating part? Forget about it! Everyone at the party was practically fighting over the last slice. It was so good and looked so perfect – they really made my birthday extra special. Seriously, those guys are gems. Five stars doesn't even feel like enough!
Great experience!
I bought a scoop of chocolate chip cookie dough ice cream and didn’t get a single peace
of cookie dough.
Restaurantji Recommends
This store offers delicious, freshly baked goods with a cozy atmosphere and friendly service. Their pastries and cakes are perfectly flaky, and the sourdough is a standout. A must-visit spot for any bakery lover !
Good customer service nd products
Our server was really good in hospitality. They greeted us with a warm and genuine smile, making us feel instantly welcome. Their knowledge of the menu was impeccable, offering insightful recommendations and answering our questions with patience and enthusiasm. I will definitely look to go back!
Best experience in cakes & ice cream. Good customer service
Had the worst experience of my life at this location. There is a gujarati employee who thinks everyone speaks gujarati and he is very rude. That guy doesn’t know anything about customer service. I don’t know who he thinks he is. Get that guy some training about how to talk to people and ask him to grow up. It was Saturday afternoon 10th of May
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