Charlie's Chopsticks Upper James

I’ve been coming here for over a year now and the food has been amazing every time! $5 Dynamite Rolls on Wednesday’s and 5% off when you pay with cash. Highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dynamite Roll

Some of the items I ordered were wrong and when I called and asked them to fix it they said no and there’s nothing they could do. Not happy at all! Order at your own risk.

Atmosphere: 1

Food: 2

Service: 1

Absolutely love Charlie's. Always get California rolls or a custom roll, no matter what else I'm getting as you can't beat the fresh to order sushi rolls here. Always great sizes! Reviews about skinny sushi are just mad they didn't think to get another platter! Also love the rice bowls, specifically love the combo of jasmine rice, teriyaki chicken and broccoli as done by this restaurant. Can't beat the $4 Monday special for a Cali roll.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi, Rolls, Rice Bowl

Tried to order, stopped at the mandatory tip for takeout.
NO

Atmosphere: 1

Food: 1

Service: 1

Seafood that is clearly not even close to fresh, lazy rolling, and cheap Wasabi and ginger make for the worst sushi I've ever tried. Walmart makes better, fresher sushi. I won't ever eat here again in fear of getting sick from their corner cutting. Only good if you don't know sushi and have no standards.

Atmosphere: 1

Food: 1

Service: 2

Always order strawberry slushies and they are so good! My children love them. Tried the salmon poke bowl and my husband said it was fresh, portion size was good and it was tasty!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rice Bowl

Me and my kids picked up some takeout and bubble teas, the drinks are great and so is the food for the most part but after spending 45 dollars on 2 small chicken bowls and 3 large bobas my 10 year old dropped his on the way out and they went to remake it and CHARGED me 7.50 for it! I understand it wasnt their fault but hes a kid and tripped on the raised crack outside their door so you would think after spending 45 dollars you would remake the drink that costs them maybe 1.50 for a kid who’s going to be upset! What if I didn’t have another 7.50? Not impressed with the customer service, if they can ask for a tip on payment they can remake a drink for a child who spills it.

Atmosphere: 2

Food: 4

Service: 2

Me and my kids picked up some takeout and bubble teas, the drinks are great and so is the food for the most part but after spending 45 dollars on 2 small chicken bowls and 3 large bobas my 10 year old dropped his on the way out and they went to remake it and CHARGED me 7.50 for it! I understand it wasnt their fault but hes a kid and tripped on the raised crack outside their door so you would think after spending 45 dollars you would remake the drink that costs them maybe 1.50 for a kid who’s going to be upset! What if I didn’t have another 7.50? Not impressed with the customer service, if they can ask for a tip on payment they can remake a drink for a child who spills it.

Atmosphere: 2

Food: 4

Service: 2

Best sushi in town hands down! Everything is fresh and made to order! The prices are amazing! This is my go to sushi place now.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Rice Bowl

They make it fresh and specifically for you, so you can add or subtract items!The food is yummy! When my son comes here from Toronto he always wants to stop here for a meal or a snack!Friendly staff.

Food: 5

Service: 5

Recommended dishes: Sushi Roll, Tempura, Sushi, Rolls, Avocado

Had a delivery last month but they apparently don't deliver anymore, even though it allows me to do it on their website.The girl who answered the phone clearly needs to take a class in "customer service" as she could only get out one sentence before hanging up.

You ever watch Zootopia where the sloth is working so slow at the DMV? That is literally the speed that they work at. I ordered food in advanced. When I got there there was only 1 customer buying drinks, and I STILL had to wait an extra 20 mins. Even though the kid told me 3 more mins until it was done.

Atmosphere: 1

Food: 4

Service: 1

I had the beef kimchi rice bowl, and which was delicious with a good portion of beef, and I was surprised by the excellent quality of both the beef and kimchi. I would love to be able to add edamame to this bowl. The sushi has big portions for the price. I would have liked to see it rolled just a little tighter. The milk tea was delicious. I would also love to see miso soup as a side. I always order a side of miso with my sushi rolls or rice bowls. Thank you! I will be back!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Rice Bowl

You ever watch Zootopia where the sloth is working so slow at the DMV? That is literally the speed that they work at. I ordered food in advanced. When I got there there was only 1 customer buying drinks, and I STILL had to wait an extra 20 mins. Even though the kid told me 3 more mins until it was done.

Atmosphere: 1

Food: 4

Service: 1

Store marked as open on Family day on Doordash app. Ordered and then got cancelled. Waste of time. Pathetic

Service: 1