Dairy Queen Grill & Chill

1070 Stone Church Rd E Unit 49, Hamilton
(905) 389-3074

Recent Reviews

kennyb0000

good, but the app isn't supported here, only thing that works are the offers.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sundaes, Oreo, Cheeseburger

Chris Kirilo

4 small blizzards is almost $30? Staff seems frazzled. Just not a great place to go to anymoreParking: It's a pretty busy place. There is plenty of parking but the line up for the drive thru can make it difficult.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Carmel Sundae, Chocolate Dipped Cone, Birthday Cake Blizzard, Mint Oreo Blizzard, Sundaes, Buster Bar, Fries, Onion Rings, 4-PC Chicken Strip Basket with Beverage, Loaded Potato Skins, Cheesecake, Oreo, Hot Triple Chocolate Brownie, Banana Split, Double Cheese Burger, Starberry Chesse Cake Blizzard Cakes

Bonnie H

This is my usual dairy queen. Last night around 800 I went through for a blizzard and asked for a cup of water. She said there is a charge now. I said that's fine (assuming 25¢ or 50¢ or even 1.00$ for the cup - totally fine) I was charged for a Pepsi at 2.79$. I was shocked. This is tap water? I'd like information on who I can contact regarding this., it's a bit upsetting

Rob M

Great local Dairy Queen with kind

Atmosphere: 5

Food: 5

Service: 5

Joel Briere

This is my local DQ. The food is as expected deserving full points for this category. The staff is young and polite - my only issue with this location is that they are slow; its always take much longer than it should to get tour hot food from either the counter or drive through. Hoping this review can help make a difference because they are a good DQ outside of comments on slow to get food. Thanks .

Atmosphere: 5

Food: 5

Service: 3

Qwazi 905

Better than McDonald's fast

Atmosphere: 4

Food: 5

Service: 4

L T

Emily at the Stonechurch location is exceptional. Her customer service is beyond words, she goes the extra mile for customers and makes sure that everyone she serves is satisfied. Thank you Emily for your excellent customer

Atmosphere: 1

Food: 1

Service: 1

April Friesen

Worst location to buy a blizzard. Nothings ever in it except ice cream:(Isnt there a measurement for the candy that goes in the blizzards?? They would be better if the ratio of ice cream to candy was always consistent.

Lynn RB

I can see from the other reviews that the owner of this Dairy Queen has a paramount, iron-clad rule ... he WILL NOT take two coupons! Yes, it happened to us too...no two coupons for you! You'd think he was giving the food away for free by using more than one coupon....he has Coupon Power!! And he's not afraid to use it! It's really laughable. Went to another Dairy Queen which happily took two coupons and will never ever patronize Stonechurch Dairy Queen. Owner needs to learn what customer service is

Atmosphere: 1

Food: 1

Service: 1

Laura Pino Gomez

Got 2 kids combos, supposed to come with Ice Cream cones. My Husband said the guy forgot they came with the combo + proceeded to come back out with these. They were supposed to be soft serve ice cream cones. This is an embarrassing representation of an “Ice cream” company. Food is over priced for the garbage their giving out. Do not recommend this location. Find another ice cream place. Don’t waste your time.

INDYpendence Freedom to be You

Myself, and my family went to this location yesterday(11/09/2023) between 5-5:30pm. We had coupons, so, we had presented the coupons to the worker at the cash, he stated that he cannot take two coupons, my parents ordered the Chicken strips for two, my mom wanted to switch from the fries to the onion rings, but the guy said we cannot do that, you can do it everywhere else, but, not at Dairy Queen. Then, I was going to get a burger combo, and this is where he said we cannot use two coupons, again, you can everywhere else, but not at Dairy Queen. So, you lost business, I went to Burger King instead. I found this ridiculous, I’ve been to that Dairy Queen from when it first opened, and have never come across any issues, but I do not think I’ll be back after this experience.Plus there was a broken alcohol glass bottle in the parking lot. The garbage cans were full.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Banana Split

Emily Timmers

Today I enjoyed a superb visit to my local Dairy Queen. I ordered the double cheeseburger and a strawberry chocolate blizzard.To start us off, the fresh and quite fluffy bread was not too overwhelming to the entirety of the burger it's self. The burger patties themselves were very good, and topped with perfectly melted cheese. 10/10 burger.The fries were crispy, and the dip accessable ketchup packets were a gold star. 10/10 fries.Moving on to the blizzard, it was mixed to perfection with a well balanced ratio of toppings. This was also served to me very quickly so it was not melted at all. 10/10 blizzard.All of my food was handed to me very quickly and respectfully by two very friendly workers, Maddie, and the other unfortunately I did not catch the name of. 10/10 service.The establishment was playing tasteful music that would satisfy a diverse crowd, aswell at a good volume for conversation and eating. 10/10 environment.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Greg Curtin

It's Labour Day, 2023 and we just found out that company is showing up and one of our guests is celebrating a birthday today. DQ TO THE RESCUE! Huge seclection of cakes. Choose the caramel and go her name and 'happy birthday' scripted on the cake in favourite colour. Clean, friendly, and attentive staff. Outstanding service. Thanks to all employees working on Labour Day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake Blizzard

Liam Dolomont

Horrible service! We ordered our food an hour before closing, and an hour later, DQ canceled our order.

Atmosphere: 1

Food: 1

Service: 1

Demitra Lima

I will never go back to this location. Ive been going to this location for over 20 years because it's around the corner from where i live and this was the worst experience. I downloaded the app because we don't get paper coupons anymore for diary queen and I got an offer for half off any blizzard. I decided to use it and when I got to the window the girl said she needed the 5 digit code because they can't scan the barcode on the app. My phone wasn't giving me the 5 digit code and it shut down the app twice. I told the girl at the window and showed her the issue she said she can't do anything. I asked for her to give one of the blizzards half off she said she can't do that. I asked to speak to the manager and he said the same thing then he told me it's my phone problems not theirs that I couldn't give them the code. If every restaurant is using apps for coupons and deals and can scan this barcode , you guys should be able to as well. If not you should be giving your customers the deal. I'm super unimpressed and will never go back to this location.Parking: Fine

Atmosphere: 2

Food: 3

Service: 1

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