East Side Mario's
1389 Upper James St, Hamilton
(905) 574-3890
Recent Reviews
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Excellent grezt server
Atmosphere: 5
Food: 5
Service: 5
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Emily was fantastic, had a great time out for dinner. We would recommend this location and ofcourse our great server! Thanks again Emily.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Salad
I was feeling like eating a pizza and it was really nice, I've been there before for a full menu but this time I just had that pizza and it was just what I wanted.
Atmosphere: 5
Food: 5
Service: 5
We were celebrating a 25th anniversary and we had Rubie as a waitress. She was quite busy, but she was simply amazing to us!
She was very kind, sweet and such a delight to have. Would definitely love to have her again .
Atmosphere: 4
Food: 5
Service: 5
Shoutout to Rubie; hands down the best server we’ve ever had!!!!!!!!!!!!
Atmosphere: 4
Food: 5
Service: 5
I wish I could give more stars for service. My best friend sister and I were there for dinner tonight and we had Ruby as our waitress. She was friendly, hilarious and so communicative throughout our time there. She was constantly at her tables checking in on what anyone needed, friendly to everyone she spoke with and just on it over all. The food was amazing and brought out very quickly! We've been to this location many times but this has been one of my favourite visits mostly because of Ruby!
Atmosphere: 5
Food: 5
Service: 5
We waited 30 minutes to be seated, once we were seated we then proceeded to wait 20 minutes before our waiter even made her way over to our table. It was extremely noisy, making it very hard to have a normal dinner time conversation. My was not what I ordered, the waitress seemed Seemvery irritated to grab me another salad. Even though it’s an all you can eat soup or salad restaurant. The soda carbonation ratio was off, it tasted liked the pop was diluted water. Therefor I had no shame not tipping this waitress. She served other tables around us and they were not happy with her and her service as well.
Atmosphere: 1
Food: 3
Service: 1
Johnny was our Server for Tonight. He was great. His interaction with my autistic boy was amazing.
I wish him the best . Hats off to the management for having him as a team member.
Atmosphere: 5
Food: 4
Service: 5
We had the BEST Server (Bradley), I have never had a better server. So kind, engaging and attentive to everyone.
The food was excellent, the bread was so great and we had such an amazing time celebrating our son’s birthday tonight.
Thank you so much to Bradley and the team preparing the food tonight.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My family went to celebrate my grandsons birthday. Ruby our server was excellent she took care of use from start to finish. We’ll be back for the next birthday!
Atmosphere: 5
Food: 4
Service: 5
Had the pleasure of being served by Cathy on my most recent visit and I cannot say enough great things about her. She was so kind, funny, understanding and made sure our orders were quick and more than satisfactory. Thank you Cathy for a great experience… I highly recommend this place, especially with her phenomenal hospitality!
Atmosphere: 5
Food: 5
Service: 5
We had the absolute pleasure of being served by Cathy and she was incredible! From the moment we sat down, she was warm, kind, and attentive without ever being overbearing. Cathy made us feel so welcomed and truly went above and beyond to make our experience special. Her genuine kindness and amazing service made all the difference we couldn’t have asked for better service. Thank you, Cathy, for making our visit so enjoyable!!
Atmosphere: 5
Food: 5
Service: 5
Love Eastside Mario’s as the food is great and the prices even better! Their salads are so fresh. Service was awesome!
Atmosphere: 5
Food: 5
Service: 5
Everything was going great until I had soup dumped all down my side witch not only covered my side but my car keys and sunglasses aswell however they did take some money off my bill even at that the embarrassment of walking and sitting in that plus the amount they took off doesn't cover the cost of my cloths and key fob that I had to throw to the garbage my glasses I cleaned no problem the waitress was trying her best to help I'm just upset with the whole situation and losing my stuff
Atmosphere: 4
Food: 4
Service: 1
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