Just wanted to give a shout out to Johnny. On Friday 1-16-26 my silver ladys had the experiece of having Johnny as our server. What an amazing young man. Very personable attentive to our needs and conversed in our conversation when we asked about life and dreams..Excellant server
Atmosphere: 5
Food: 5
Service: 5
Nicole Hindman
We had not dined at East Side Mario’s in quite some time and were genuinely looking forward to our visit. We arrived at 6:30 p.m. and were seated within five minutes, which was perfectly reasonable. Our server was courteous and took our drink orders promptly; however, it took approximately 15 minutes for the beverages to arrive. In the meantime, our soup and salad were delivered before our drinks, which was disappointing. We chose not to order an appetizer, as the entrées are typically filling. The salad was heavily overdressed, which is not usually an issue for me since I don’t finish it entirely. My husband’s tomato soup, however, was excellent and the only positive highlight of the meal. Unfortunately, from the time we received our soup and salad, it took an additional hour for our entrées to arrive. For a table of two with no appetizers, this wait time was excessive. We ordered the veal parmesan and the fettuccine Americana. Having over 20 years of experience working in kitchens myself, I understand restaurant operations and preparation practices, including pre-cooked and portioned pasta to reduce ticket times. When our food finally arrived, the veal was overcooked and chewy, and the vegetables in the fettuccine Americana were undercooked and crunchy. It appeared the kitchen may have been short-staffed, possibly with only two cooks working. If this was the case, a courtesy notice to guests would have been appreciated. Even so, this is not a fine-dining establishment, and a 1.5-hour service time for a table of two is unacceptable. Overall, the excessive wait time and disappointing food quality made this visit very underwhelming and not reflective of what we had hoped for.
Atmosphere: 3
Service: 2
Saman Mahdavi
Great service and food. We are very pleased with this restaurant. Johnny F was a fantastic server. He was super aware of his surroundings and paid attention to every request and detail.
Atmosphere: 5
Food: 5
Service: 5
Amy Mizzi
Erin M was fantastic! Even during a very busy evening her service was too notch!
Atmosphere: 4
Food: 5
Service: 5
Nancy Vandenbos
Had a wonderful time. We had a fantastic waitress who was busy but still managed to do a amazing job. I wish I remembered her name, she was working in the area off of the bar.
Atmosphere: 5
Food: 5
Service: 5
Trolo Truble
Great place to order from. Dine in or take out fresh hot food and friendly staff!
Atmosphere: 5
Food: 5
Service: 4
brad lockwood
We had a very nice dinner. Salad and bread was quick and fresh. Both meals arrived nicely afterwards.. Price and service was very good... We didn't like the parking very much.
Jessica Hall
Food was good, was really busy so service took longer than normal
Atmosphere: 5
Food: 4
Service: 3
Shawn Hodgson
We had a great waiter and the food was better than I remember it being. My wife and I were very happy especially as restaurant experiences in general seem to have declined.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lasagna, Warm Bread
Laura Kugler
Jalen was amazing!!! Best waitress I’ve had in so long!
Jalene was a wonderful server! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Wedding Soup
Bardhi
If it ain’t Jalene servin, it ain’t workin. #teamjalenefr
Atmosphere: 5
Food: 5
Service: 5
Cathy
We felt rushed right from the start. Brought our soups and salads and then a minute later, our entrees arrived. Waitress was very friendly. I ordered the cannelloni and when it arrived it didn't even look like the cannelloni on the menu, it tasted awful and the pasta was hard. Husband ordered chicken parm and he liked it. No complaints from our 3 invited guests. The bill was reasonable, but I won't go back
Haseeb Ludin
Jalene did an awesome job of making sure everything was taken care of, and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Toasty Muffin
Cathy was fantastic. She made sure we were well looked after.
Just wanted to give a shout out to Johnny. On Friday 1-16-26 my silver ladys had the experiece of having Johnny as our server. What an amazing young man. Very personable attentive to our needs and conversed in our conversation when we asked about life and dreams..Excellant server
Atmosphere: 5
Food: 5
Service: 5
We had not dined at East Side Mario’s in quite some time and were genuinely looking forward to our visit. We arrived at 6:30 p.m. and were seated within five minutes, which was perfectly reasonable. Our server was courteous and took our drink orders promptly; however, it took approximately 15 minutes for the beverages to arrive. In the meantime, our soup and salad were delivered before our drinks, which was disappointing.
We chose not to order an appetizer, as the entrées are typically filling. The salad was heavily overdressed, which is not usually an issue for me since I don’t finish it entirely. My husband’s tomato soup, however, was excellent and the only positive highlight of the meal.
Unfortunately, from the time we received our soup and salad, it took an additional hour for our entrées to arrive. For a table of two with no appetizers, this wait time was excessive. We ordered the veal parmesan and the fettuccine Americana. Having over 20 years of experience working in kitchens myself, I understand restaurant operations and preparation practices, including pre-cooked and portioned pasta to reduce ticket times.
When our food finally arrived, the veal was overcooked and chewy, and the vegetables in the fettuccine Americana were undercooked and crunchy. It appeared the kitchen may have been short-staffed, possibly with only two cooks working. If this was the case, a courtesy notice to guests would have been appreciated. Even so, this is not a fine-dining establishment, and a 1.5-hour service time for a table of two is unacceptable.
Overall, the excessive wait time and disappointing food quality made this visit very underwhelming and not reflective of what we had hoped for.
Atmosphere: 3
Service: 2
Great service and food. We are very pleased with this restaurant. Johnny F was a fantastic server. He was super aware of his surroundings and paid attention to every request and detail.
Atmosphere: 5
Food: 5
Service: 5
Erin M was fantastic! Even during a very busy evening her service was too notch!
Atmosphere: 4
Food: 5
Service: 5
Had a wonderful time. We had a fantastic waitress who was busy but still managed to do a amazing job. I wish I remembered her name, she was working in the area off of the bar.
Atmosphere: 5
Food: 5
Service: 5
Great place to order from.
Dine in or take out fresh hot food and friendly staff!
Atmosphere: 5
Food: 5
Service: 4
We had a very nice dinner. Salad and bread was quick and fresh. Both meals arrived nicely afterwards.. Price and service was very good... We didn't like the parking very much.
Food was good, was really busy so service took longer than normal
Atmosphere: 5
Food: 4
Service: 3
We had a great waiter and the food was better than I remember it being. My wife and I were very happy especially as restaurant experiences in general seem to have declined.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lasagna, Warm Bread
Jalen was amazing!!! Best waitress I’ve had in so long!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Restaurantji Recommends
Jalene was a wonderful server! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Wedding Soup
If it ain’t Jalene servin, it ain’t workin. #teamjalenefr
Atmosphere: 5
Food: 5
Service: 5
We felt rushed right from the start. Brought our soups and salads and then a minute later, our entrees arrived. Waitress was very friendly. I ordered the cannelloni and when it arrived it didn't even look like the cannelloni on the menu, it tasted awful and the pasta was hard. Husband ordered chicken parm and he liked it. No complaints from our 3 invited guests. The bill was reasonable, but I won't go back
Jalene did an awesome job of making sure everything was taken care of, and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Cathy was fantastic. She made sure we were well looked after.
Atmosphere: 4
Food: 4
Service: 5
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