Kelseys Original Roadhouse

My family of 4, we went to Kelsey's for lunch Birthday. When we walked in, it had changed and for the worse. The bar area was not like it was before. It was ground level with the rest of the restaurant. We were placed near the door and everytime the door opened, we got cold. My cousin kept her coat on. It was extremely loud with the bar patrons hollering and carrying on. We had to literally yell at each other to communicate and it was still hard. My aunt was hard of hearing and it didn't go well. The food was good. The bill came and the server didn't let us tell her we had gift cards to use so that was hard but completed. I used to love Kelsey's but after last nights experience, we wont be coming back. Seems like all you want is for televisions and loud noise.

Food was awesome but service was questionable, take my hubby forever to decide what he wants and she seemed a bit annoyed which was confirmed when I asked for the check and dessert to go and she brought dessert then said I'll right back with the bill and served a few drinks and took another table their bill who asked after us, just to make sure we also had to wait.... the rest of your tip is also waiting..... but the food was awesome! Chicken fried chicken and salt n Vinny fish n chips sooooo good!

Atmosphere: 3

Food: 4

Service: 3

We had an amazing server here. would come here again just because of are server Alicia

Atmosphere: 5

Food: 5

Service: 5

Very good food and environment!

Atmosphere: 5

Food: 4

Service: 4

Our server Kate was amazing! I do find the music is louder than we like especially when you are trying to visit. Food was excellent. We went on 1/2 price wing night. The wings were a great size.

Atmosphere: 4

Food: 5

Service: 5

Food and atmosphere was terrific. Our server - Kate - was wonderful - both attentive and really nice. We visit Kelsey’s regularly and love it. This is a great location.

Atmosphere: 5

Food: 5

Service: 5

Alicia was great at bartending

Alicia was great always is

Atmosphere: 5

Food: 5

Service: 5

Al and Jen always make our day great! Fantastic service always a friendly smile! Highly recommend the daytime service.

Atmosphere: 5

Food: 5

Service: 5

Very loud not able to have an conversation, sent dinner back cause it was wrong, service was slow

my family and i ordered a chicken parm yesterday for delivery and we did not receive it. we have tried to contact them and call them multiple times yesterday and today and there’s been no response. needless to say i would never be coming back here and i would never recommend this place to anyone.

Food: 1

Service: 1

This has to be the worst location! Every time we go something is awful. This time the service wasnt the best. Had to ask for cutlery and water! Wasn't checked on until end of meal, no crayons for the kids menu. I understand maybe the waitress was new? She was lovely, just not attentive! Also, sweet potato fries were cold, as usual, flat bread said green onion, came out warmish, not hot, with purple onion instead.
Just have to stop going back to that location!

Atmosphere: 3

Food: 3

Service: 1

Can comment on the food, I never received it. Party of 5 and they forgot my meal. When i required about it they said it’ll be right out . 20 mins still no dinner. Left still hungry but

Atmosphere: 2

Food: 1

Service: 2

Went out of their way to seat us even though they were packed. Food was great and service was awesome

Atmosphere: 5

Food: 5

Service: 5

Lindsay , Heather, Kelly and all the servers are great . You’re too many to mention but you’re all amazing. Love Arisin too !

Atmosphere: 5

Food: 5

Service: 5