KFC
580 Mohawk Rd W, Hamilton
(905) 574-6912
Recent Reviews
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After placing order I was told the wait would be 20 minutes. After 30 minutes I approached the the counter to enquire how much longer and was told another 20 minutes. Staff is rude and dismissive. I asked for a refund and left.
Atmosphere: 1
Food: 3
Service: 1
My sandwich was hard . My friend ordered the pickle sandwich and took 25 minutes to be ready while everyone has fun in the back . Terrible experience
Atmosphere: 2
Food: 2
Service: 2
This is one of the kfc that do an absolute great job with cooking and customer service is pleasant and kind
Atmosphere: 4
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
They give you rotten food and when you go back yo tell that’s it’s not fresh and they tell you that you should have told us to give you fresh food ….Really …
And they shout at you .pathetic customer services.
The staffs tonight are awesome, very patient and friendly. Most especially Arthur, the most welcoming staff I’ve seen. Weldone!!
Atmosphere: 5
Food: 5
Service: 5
Corporate please intervene and save this location from further tarnishing the brand 🙏🏼
I came to KFC to grab the Big Crunch and Zinger combo burgers, and I had a great experience! Athira Francis was incredibly helpful with my order—so friendly, kind, and a pleasure to deal with. Her excellent service really stood out. This location has quickly become my favorite KFC for burgers. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Customer service was awful. Dismissive. Annoyed with having to take an order. Couldn't even complete my order had to cancel. I know better than to go to this location. My bad. Go to Paramount, their staff is much better and you don't feel as if your inconveniencing people for ordering food.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I surely would. Such terrible customer service at this location. Lied to me twice saying that the fries were fresh and they were literally not even close to warm! Called them to let them know and they start saying I'm lying, came back to the store and not a single apology, instead they're talking about me in the back! Yuck! Would not recommend.
Restaurantji Recommends
IIt was good service just think the chicken is too greasy
Atmosphere: 4
Food: 4
Service: 4
Threw in an extra chicken tender which is super cool
Atmosphere: 5
Food: 5
Service: 5
Great smiles at the customer service desk and a good communication leaving me happy for my meal
Atmosphere: 5
Food: 5
Service: 5
This place is missing screws...
Mom ordered food to go, brought it home, and as we dug through the fries there was a screw...
Food and staff are nice
Atmosphere: 5
Food: 5
Service: 5
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