My order was over 2 hours late. When I called to inquire the employee was rude and had "no idea" where my order was and said something like "who knows" when I asked how long it would be. Terrible customer service and when the food arrived the wings were terrible like they never change the oil in the fryer. Avoid this place there are many many good places in Hamilton to get pizza. This is NOT one...i tried them because they had .99 delivery fee on UE
Food: 1
Service: 1
Ian Caskie
DO NOT TRUST THIS RESTAURANT! They lie repeatedly! Therefore I wouldn't eat the food. Can't trust what you can't trust! I got food poisoning the last time I had their poutine. They also take your money and don't deliver your order.
Atmosphere: 1
Food: 2
Service: 1
Kami Sid
Kept lying to me that I will be receiving my order and 5 hours later did not get anything at all. Kept saying he has 20 orders at once and only one driver and my food will be there in 20 minutes. I totally understand that today was a snow day. It is just the unprofessionalism that he could not tell me the truth that he will not be able to complete my order instead of cancelling the order he tried to just keep the money. Thank god Uber refunded me still lost 3 dollars in tip. I could have ordered from elsewhere instead all other places closed as well. I don’t get it why lie? my whole family sat hungry waiting for our dinner all night long. This is my first ever negative review given to anyone cause I know how hard the food business is. It is just the fact that you took the money and didn’t deliver the food.
Robert I.R. Montesclaros
Thieves, took my money but did not deliver my order. Disgusting work ethic and questionable management.
Atmosphere: 1
Food: 1
Service: 1
Jesse
A sad excuse for pizza
Atmosphere: 1
Food: 1
Service: 1
dylan
Ordered 2 pizzas, 4 garlic sauces and an order of garlic bread. Only the pizza was delivered with zero sauce and zero garlic bread. Pizza is old, cheese is burnt, barely any pepperoni. Spent about 20-25 dollars on this. Absolute waste of money, I am never ordering from here ever again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Large Pepperoni Pizza
Jordan Wiegman
Best pizza I’ve had in awhile! Lots of toppings, sauce is delicious! Wings are beautiful! The guy that took my order was nice and courteous, Delivery was quick and pizza was hot! 100% will get again and recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 20 Wings, Wings
hemangi bhatt
They are very rude and my order got damaged food quality not good and behavior with customers are very very rude doesn't sense that how to talk with customers. Don't eat from the restaurant please.
Punjabi owner passing bed comments on grls and all staff making them uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Ace Tay
Lemme start by saying nothing else is open so late near me ,so them being open until 4AM is so convenient when you are hungry late night. The person who answered the phone was so nice even when I called at 2:30 AM .I ordered the lasagna and garlic bread with cheese and a bunch of drinks and the total was $21 ,I only had 20$ and he was so nice and didn’t even take a second to decline , told me “make it $20”. What a nice guy the food was amazing ! Order from these guys 100% .kindness goes a long way .This was my first time ordering as well they do not even know me ! I got laid off of work and accepting a Lower amount is not heard of often , I wish I could have tipped them, I don’t think the delivery driver was too happy :( . Thank you guys so much !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pop, Garlic Bread
Jonathan Mack
Disgusting establishment rotten food and really bad customer service
katarina constancia
I just got around to writing this review now was tied up with work, home chores, etc but I could NOT forget about this experience to not give a review WHILST my busy schedule.
So without further ado, about 2 weeks or so ago I placed a pick up order through uber for the double medium combo B which includes 2 medium pizzas (3 toppings in each), 20 wings, a side of French fries or wedges, a garlic bread, dipping sauces, and veggies.
When the man with the earpiece is working, he’s more than generous, best service I’ve had is from him! He always goes over the top and is extremely friendly!
However, this night I got the woman… I also ordered a side Caesar salad, we had a long drive with the all the food so I asked for something small to snack on the way to add to my order, I asked for jalapeño poppers at first, she said “it takes too much time. No.” Even though that is SUPER unacceptable I still said okay can I just have a slice reheated then as they had left over slices still in the window, she said “you really want me to reheat this right now” I said “you know what forget it I’ll just add a pop and be on my way” absolutely ridiculous, if it was the guy he would’ve been more than happy to make more money and be up in sales!!
NOW, the most important, disastrous and disappointing part, get home to find that we are missing HALF of our order, again it was a long drive so it’s not like we were going back… a POUND of wings were missing, the fries part of the order we’re missing as well as the garlic bread😭. LITERALLY half my order! My partner asked for double cheese and there was barely any on there!
Too busy to go and drop jalapeños poppers or reheat a slice of pizza for me, yet half my orders missing!??? Make that make sense!
Will not be returning here, and I’ve spent LOTS of money at this place, I always order big combos, if I see the guy working there I may stop in, but anyone else, sorry, my business will not be there anymore!
Great pizza and even better wings.
Atmosphere: 5
Food: 5
Service: 5
My order was over 2 hours late. When I called to inquire the employee was rude and had "no idea" where my order was and said something like "who knows" when I asked how long it would be. Terrible customer service and when the food arrived the wings were terrible like they never change the oil in the fryer. Avoid this place there are many many good places in Hamilton to get pizza. This is NOT one...i tried them because they had .99 delivery fee on UE
Food: 1
Service: 1
DO NOT TRUST THIS RESTAURANT! They lie repeatedly! Therefore I wouldn't eat the food. Can't trust what you can't trust!
I got food poisoning the last time I had their poutine. They also take your money and don't deliver your order.
Atmosphere: 1
Food: 2
Service: 1
Kept lying to me that I will be receiving my order and 5 hours later did not get anything at all. Kept saying he has 20 orders at once and only one driver and my food will be there in 20 minutes. I totally understand that today was a snow day. It is just the unprofessionalism that he could not tell me the truth that he will not be able to complete my order instead of cancelling the order he tried to just keep the money. Thank god Uber refunded me still lost 3 dollars in tip. I could have ordered from elsewhere instead all other places closed as well. I don’t get it why lie? my whole family sat hungry waiting for our dinner all night long. This is my first ever negative review given to anyone cause I know how hard the food business is. It is just the fact that you took the money and didn’t deliver the food.
Thieves, took my money but did not deliver my order. Disgusting work ethic and questionable management.
Atmosphere: 1
Food: 1
Service: 1
A sad excuse for pizza
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 pizzas, 4 garlic sauces and an order of garlic bread. Only the pizza was delivered with zero sauce and zero garlic bread. Pizza is old, cheese is burnt, barely any pepperoni. Spent about 20-25 dollars on this. Absolute waste of money, I am never ordering from here ever again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Large Pepperoni Pizza
Best pizza I’ve had in awhile! Lots of toppings, sauce is delicious! Wings are beautiful! The guy that took my order was nice and courteous, Delivery was quick and pizza was hot! 100% will get again and recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 20 Wings, Wings
They are very rude and my order got damaged food quality not good and behavior with customers are very very rude doesn't sense that how to talk with customers. Don't eat from the restaurant please.
Owner has no sense how to talk.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Punjabi owner passing bed comments on grls and
all staff making them uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Lemme start by saying nothing else is open so late near me ,so them being open until 4AM is so convenient when you are hungry late night. The person who answered the phone was so nice even when I called at 2:30 AM .I ordered the lasagna and garlic bread with cheese and a bunch of drinks and the total was $21 ,I only had 20$ and he was so nice and didn’t even take a second to decline , told me “make it $20”. What a nice guy the food was amazing
! Order from these guys 100% .kindness goes a long way .This was my first time ordering as well they do not even know me ! I got laid off of work and accepting a Lower amount is not heard of often , I wish I could have tipped them, I don’t think the delivery driver was too happy :( . Thank you guys so much !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pop, Garlic Bread
Disgusting establishment rotten food and really bad customer service
I just got around to writing this review now was tied up with work, home chores, etc but I could NOT forget about this experience to not give a review WHILST my busy schedule.
So without further ado, about 2 weeks or so ago I placed a pick up order through uber for the double medium combo B which includes 2 medium pizzas (3 toppings in each), 20 wings, a side of French fries or wedges, a garlic bread, dipping sauces, and veggies.
When the man with the earpiece is working, he’s more than generous, best service I’ve had is from him! He always goes over the top and is extremely friendly!
However, this night I got the woman… I also ordered a side Caesar salad, we had a long drive with the all the food so I asked for something small to snack on the way to add to my order, I asked for jalapeño poppers at first, she said “it takes too much time. No.” Even though that is SUPER unacceptable I still said okay can I just have a slice reheated then as they had left over slices still in the window, she said “you really want me to reheat this right now” I said “you know what forget it I’ll just add a pop and be on my way” absolutely ridiculous, if it was the guy he would’ve been more than happy to make more money and be up in sales!!
NOW, the most important, disastrous and disappointing part, get home to find that we are missing HALF of our order, again it was a long drive so it’s not like we were going back… a POUND of wings were missing, the fries part of the order we’re missing as well as the garlic bread😭. LITERALLY half my order! My partner asked for double cheese and there was barely any on there!
Too busy to go and drop jalapeños poppers or reheat a slice of pizza for me, yet half my orders missing!??? Make that make sense!
Will not be returning here, and I’ve spent LOTS of money at this place, I always order big combos, if I see the guy working there I may stop in, but anyone else, sorry, my business will not be there anymore!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: 20 Wings, Sauce, Wings, Caesar Salad, Fries, Chicken Wings, Garlic Bread
I ordered 2 pizzas and they never arrived
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