Martello Restaurant

298 James St N, Hamilton
(905) 524-3091

Recent Reviews

Sort by
Jack

Service is seriously lacking in friendliness and attentiveness but the amazing food makes up for it.

Atmosphere: 5

Food: 5

Service: 1

Nadine Ubl

A favourite spot in the city for sure. Always a fresh take on classics with flavour that never disappoints. Only thing better than the food is the service. Always a pleasure! 5 🌟 across the board!

Atmosphere: 5

Food: 5

Service: 5

Peter Neumann

Amazing food and service, very cool vibe inside and outside on the patio! Looking forward to our next visit!

Atmosphere: 5

Food: 5

Service: 5

Lyns A

Came as a wedding guest and was so pleased. I like how the atmosphere was eclectic and warm but not dumpy. It was very clean and the food was excellent, far above my expectations for a plated wedding meal. The service was also fantastic, those bartenders never wavered and kept up really well, a couple of the servers were so congenial that it really added to the joy and festivities. Again, the food was so good, the end of night wood fired pizza, the veal ragu, everything was amazing!

Atmosphere: 5

Food: 5

Service: 5

beyza hatun kızıltepe

Definitely a go to for special occasions. Everything is phenomenal here if you are into Italian food. I also like the melted candle concept. Plus, our waiter (I wanna say Filipino roots) with tattoos was so cute.

Atmosphere: 5

Food: 5

Service: 5

Kevin Clarke

I came to this restaurant to celebrate my 40th birthday and although the food was good..the service was the worst I’ve experienced. The staff was rude, our dinner felt rushed and we’re told to move out of the way when guests were greeting each other by the female staff member. I would not recommend this restaurant to anyone celebrating a special occasion. The staff need to check their attitudes at the door.

Veronica Gile

The food at this restaurant was fantastic — fresh, flavorful, and beautifully presented. You can tell a lot of care goes into the kitchen, and it really shows in every dish. Unfortunately, the service was a completely different experience. The staff came across as rude and unprofessional, which made the atmosphere uncomfortable despite how much I enjoyed the food.

It’s disappointing because the quality of the menu deserves better hospitality to match. If the service improved, this place could easily be a go-to favorite, but as it stands, it’s hard to recommend without hesitation.
Very disappointed in the staff here!

Atmosphere: 2

Food: 5

Service: 1

Thea Martell

Amazing food, great vibes and lovely service! Pop in for a cocktail or dinner date, you wont be disappointed!

Atmosphere: 5

Food: 5

Service: 5

Daniel Caron

Brought 7 of my colleagues to have drinks and a bite to Martello. I regret it! Terrible service! Server was wearing her sun glasses and her attitude!! Asked her if she could take her sunglasses out so that we could see who’s she was talking too.She replied, that’s why I’m pointing with my pen!! Since we were 8 we got an automatic 20% to our bill!!
Maybe that’s why she didn’t really care.
Food and drinks were good but she made the experience awkward and awful! Asking my friend to hurry ti pay as she had other customers to attend was simply unacceptable! Manager should have a talk with that server, that job is not just about bringing food to a table! Won’t be going back!!!

Atmosphere: 4

Food: 4

Service: 1

Peter -

Would go again for cocktails, lots of variety to choose from. Cool atmosphere and great service.

We only ate here once so can’t comment on other dishes. However, I would not call my Carbonara italian food. It was crispy bacon strips with a fried egg on top….

Atmosphere: 5

Food: 2

Service: 5

Gregory Garson

seemless service
knowledgeable staff
excellent food
comfortable surroundings

Lisa looked after us, wonderful service!

congratulations on a very well run business

Atmosphere: 5

Food: 5

Service: 5

Daniela Perri Asta

Zachary we will return for your Food service & lively calm atmosphere ✨ Auguroni e Complimenti 🎊

Babita Jedig

Food was delicious server was amazing !
Hostess was rude. My 90 father was unable to see inside. We asked to be seated outside hostess was terribly rude marched us outside through the menus on a table and walked away. We questioned whether we should stay or not. We had a reservation for 5, two birthdays. Glad that we stayed because the food and service was top notch!

Dilraj Sandhu

Some of the best pizza in the city and the service was great! Will definitely be coming again!

Lauren Short

Wonderful food, service and vibes! I had the carbonara and lemon pie sour, I highly recommend both.

Loading...