McDonald's
675 Upper James St, Hamilton
(905) 388-5095
Recent Reviews
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Maybe train your employees better. I used to work fast food and if I ever did what you pull here I’d be out of a job. Maybe don’t have your drive thru cash workers hiding from customers. I had a code for the $9.49 meal deal and I ordered a McDouble and a jr chicken. I realized right after I payed the total did not add up. I was hoping to get the cashier’s attention but she kept hiding behind the window. This is customer service honey, do better or go find another job. I also understand this is fast food and you need to be fast handing out orders… common sense tho to have your food edible. This McDonalds needs to reevaluate the health safety rules and review basic customer service. Management needs to do better.
Atmosphere: 1
Food: 1
Service: 1
I went with my Boyfriend to had a dinner. Omg the service was so poor. I took a veggie Burger with a combo, the patty was so cold it was not at all fresh.I would suggest you not to go at this place.
they forgot a whole happy meal then refused to refund the money for the happy meal.
Atmosphere: 1
Food: 1
Service: 1
Ordered two veggie burgers. Got them in one minute after ordering. Great speed of service
Atmosphere: 5
Food: 5
Service: 5
Gotta love watching them touch all the food with their bare hands
Atmosphere: 1
Food: 1
Service: 1
Just useless, whats the point in even taking our order of you cant read the modifiers
Atmosphere: 1
Food: 1
Service: 1
Gives black coffee when you order a double double
I just ordered a large fridge for my so. The black girl did not put enough fries 🍟 and I told her it is not full and she did not care and she just ignored me. People pay and are deserve a better service . She should have a better training
I found a bug in my food and called the restaurant and they said they dont have bugs.....wouldn't help me at all DONT GO HERE
Atmosphere: 1
Food: 1
Service: 1
Filet o fish bun hard. Mens bathroom toilet lock doesn't work and hand dryer hasn't worked in at least 6 months
Atmosphere: 3
Food: 2
Service: 5
Restaurantji Recommends
Manager Denise is very unhelpful and dismissive . Did taste stale there
Atmosphere: 3
Food: 2
Service: 2
***TERRIBLE TERRIBLE TERRIBLE ***
i found this McDonald's restaurant an extremely terrible place. Some crew members are really sick and usually quarrelling with others. One young lady at the restaurant is found guilty of calling me names and trying to meet up for a friendship when i do not know her.
Atmosphere: 2
Food: 3
Service: 2
Big mac combo I ordered for delivery. This store must of had it sitting on the burner for awhile. No flavour and ABSOLUTELY cold. Fries good hot or cold.
Food: 3
Raw mcrispy and raw nuggets. Must be taking things out of the fryer early to speed up service.
Atmosphere: 1
Food: 1
Service: 1
Manager Interrupted counter staff while making my order to fill out a work form while more orders were waiting as well. Definitely need some management training. You never interrupt the staff while serving customers to complete your work. Two coffees took 10 mins, just poor.
Atmosphere: 3
Food: 4
Service: 2
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