McDonald's
675 Upper James St, Hamilton
(905) 388-5095
Recent Reviews
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Manager Denise is very unhelpful and dismissive . Did taste stale there
Atmosphere: 3
Food: 2
Service: 2
***TERRIBLE TERRIBLE TERRIBLE ***
i found this McDonald's restaurant an extremely terrible place. Some crew members are really sick and usually quarrelling with others. One young lady at the restaurant is found guilty of calling me names and trying to meet up for a friendship when i do not know her.
Atmosphere: 2
Food: 3
Service: 2
Big mac combo I ordered for delivery. This store must of had it sitting on the burner for awhile. No flavour and ABSOLUTELY cold. Fries good hot or cold.
Food: 3
Raw mcrispy and raw nuggets. Must be taking things out of the fryer early to speed up service.
Atmosphere: 1
Food: 1
Service: 1
Manager Interrupted counter staff while making my order to fill out a work form while more orders were waiting as well. Definitely need some management training. You never interrupt the staff while serving customers to complete your work. Two coffees took 10 mins, just poor.
Atmosphere: 3
Food: 4
Service: 2
What great service for simple coffee the giant McDonald can’t serve to the customer… order normal coffee with 2 sugar and 2 milk … see what I got for it .. Great service hats off
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Premium Roast
Worst place ever to get takeout food on to get food poisoning from here awful food and service
The staff on Sundays is good. Table service was great, he even got our drinks for us instead of us doing it. I notice the staff here is better on the weekends and did a great job keeping it clean
Atmosphere: 3
Food: 3
Service: 3
Slowest possible service. We wait so long for our food even the workers forget what we ordered. Takes 15-20 minutes for 3 food items and they usually miss some items we ordered. Just lacking communication. I’ll wait 15 minutes for the chicken if you tell me what I’m waiting for. Also had a couple instances where they give the wrong food to the wrong car. Just avoid the drive thru for anything more than a coffee.
Atmosphere: 2
Food: 2
Service: 2
Nobody can ever give me the right amount of pickles on my quarter pounder. Also got coke instead of root beer which kinda ruined my day because the root beer served at McDonald's is my favorite. Also got given cheese on my quarter pounder when I asked for no cheese. Plz McDonald's give wayyy more pickles if I ask for extra. You guys have the best pickles ever 🥺
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Large Fries
Restaurantji Recommends
Food was usual, good breakfast. Service was sub-par. The food came quick, but the coffee took a little while extra. Clearly new person working the drinks this morning. Not a big deal I did my time at McDonald's I understand what it's like to be new. My problem is with the manager yelling and clapping her hands at the clearly overwhelmed employee. Not very good management style and to do that in front of a lobby full of customers
Atmosphere: 4
Food: 4
Service: 2
The food was cool, I ordered a meal with bacon and I didn't get it but of course I paid for it. Nobody did something about it so I'm very disappointed
Atmosphere: 1
Food: 1
Service: 1
The tables were not cleaned , I’ve observed this at more than one location ! But the food is Alwayssss hot and nice ! I love the fries very much and chicken nuggets are my favorite 🤩
Kid-friendliness: For any kid it’s a yes! And had refill drink machines self serve !
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcchicken, Large Fries
I don't know when the French fries were fried, but it felt like I was eating mashed potatoes. I asked for mayonnaise sauce, but they said I had to buy it separately. I tried to buy it, but they said I couldn't. I really don't understand.
I ordered a burger with bacon. Was the bacon cooked yesterday? It's really hard. like this
This is my first time at the worst McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Just ordered 60 dollars worth of food during the monopoly stuff, two playing pieces across two combos with two side orders.
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