Mr. Pretzels

999 Upper Wentworth St, Hamilton
(519) 760-0981

Recent Reviews

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Zahid Hasan

Big thanks to Mr. Pretzels for the assist in opening my can! Excellent service and much appreciated!

Isabella Rajcanji

Was standing in line and wasnt even greeted, the worker was just staring at me so I asked if I could order. After I ordered nothing was said and he walked away (just left the food court area) not saying anything. I proceeded to wait over 15 mins for 1 thing of pretzel bites and no word about the wait time when I ordered. If I knew it was that long I wouldn’t have payed.

Atmosphere: 1

Food: 1

Service: 1

Mia Robinson

Told to wait 15 minutes for a pretzel at around 2:30 in the afternoon. Don’t open your store if you aren’t ready to serve people. I don’t normally make bad reviews but I have also had this happen to me twice before here. Please do better, I love your pretzels, don’t wanna not like you.

Atmosphere: 1

Food: 5

Service: 1

Candace Bobiak

Why you open the place at 10 if the pretzels aren’t even ready for 45 minutes to an hour later very Disappointed as that makes no sense if the pretzels save 45 minutes to an hour to pay why wouldn’t you have someone come in at nine to start so you can serve food at 10 when you open?

Anita Santilli

The pretzel was not great. I had better. Had to want about 5mins to get some.

Atmosphere: 1

Food: 1

Service: 1

SEAN LEE

employee working against food safety code, no hat or hairnets

Kyle L

Not much like a typical pretzel more like a breadstick

Atmosphere: 4

Food: 2

Service: 4

Harrison Lankshear

The lady who works here is bitter and rude. She was also on the phone talking to her friends the entire time instead of attending to customers and she took 20 minutes to make ONE PRETZEL for me, despite the fact that it was not at all busy . If I could rate zero stars, I would .

F Koocher

Very prompt quick service. Very polite. Delious!

Atmosphere: 3

Food: 4

Service: 4

roxi groza

Great pretzels thanks guys great place my sun love it.

Atmosphere: 5

Food: 5

Service: 5

Michelle Laura

Good quality food and nice service

Atmosphere: 5

Food: 5

Service: 5

Ashley Canning

Best pretzels ever friendly staff there two

Atmosphere: 3

Food: 4

Service: 3

Jog Raj

Freshly baked pretzel, amazing customer service.

Atmosphere: 5

Food: 5

Service: 5

Jessie Clarke

Great food, amazing service!

Gabriella Taylor

Quick service. Loved the taste of the pretzels. Plus we got a free pretzel ??

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pretzel Dog, Sugar Cinnamon, Cheese Stick, Nutella

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