Mr.Sub
478 King St E, Hamilton
(905) 523-5922
Recent Reviews
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Pathetic amount of cheese on the sub bread compared to other Mr. Subs.
Food: 2
Do not o order out because this store doesn't care about your order because they know by the time you get it you can't return it and they give you stale bread and if you order salad they just give you the cut offs of tomatoes
Food: 1
Service: 1
I placed an order through the MR. SUB app for a coupon deal. When I got to the restaurant I was told they didn't have the ingredient needed to make the sub. The girl behind the counter had to wait until I got there to talk to me and make my order. There were a lot of customers ordering in the restaurant at the same time and she did an awesome job serving all of them while talking with me to make sure I got what I wanted.
The app should not let you place orders at franchises that don't even carry the right ingredients. It's completely unfair to the people who work there, it forces them into these awkward situations that they don't get paid enough to deal with.
Atmosphere: 4
Food: 5
Service: 5
Discusting! The food coming out of this place is terrible Mr. Sub the franchise should shut them down! Skin off the bottom of the tomatoes, not one tomatoes slice, almost no lettuce. Chicken was not even warmed. Too bad I can't post the photos! They should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Sub was good but the lady making it was talking on on her AirPods to somebody on her cell phone and constantly asked me questions I answered multiple times because she was more concerned with her phone call than the customer in front of her. At least get off the phone while you serve someone
EDIT- They made it right. First rate customer service. They fired her and gave me loads of food
Atmosphere: 5
Food: 5
Service: 5
From the moment I walked in, the staff was rude and treated my group differently from others. A staff member even made an offensive comment, which felt discriminatory. I wouldn’t recommend this place to anyone looking for respectful service.
Atmosphere: 1
Food: 1
Service: 1
bread didn't taste fresh. it went hard from cooking in the oven
Parking: this location is on a busy street
Atmosphere: 4
Food: 2
Service: 5
Went in last week for lunch because I got the email about the BOGO Barbacoa subs. Tried to order it on the app and online, but couldn’t even get the sub, only the wrap. Figured that was fine, I would order the deal and then ask the guys if they can put it on a sub instead of a wrap since I would be there before they even got the online order to make. Went to check out for the deal and it was charging me for the price of 2 subs. Weird, but again, figured maybe I was doing something wrong or missing something so I brought my phone with me to show the guys. Now, the two men working were lovely and were trying to be so helpful, but they couldn’t figure it out either. They said if their manager was in they would just override it and charge me for the one, but he wasn’t in so they couldn’t do that without risking getting in trouble - obviously I didn’t want that since they were so kind and helpful. I was directed to make a formal complaint online since it’s a promotional problem, which I agreed and expressed how the promotions always seemed to not work. Sent the message immediately after going back to the office (after wasting my entire lunch trying to figure this out) and still have not received a response (this is now going on 6 days of waiting).
Not like how it used to be, ordered a pizza sub warmed was still cold in the middle with slivers of meat :(
Atmosphere: 5
Food: 3
Service: 5
Meat was cut very thin
Food: 3
Service: 4
Restaurantji Recommends
Be careful, if you ask for a six inch they will give you a foot long. This has happened several times here. Food is decent other than the exorbitant prices.
Atmosphere: 2
Food: 5
Service: 3
I enter Mr. Sub when it opened. It was clean. Sub was affordable. Sub tasted great. There was music in the background. When I want a sub ? I am coming here.
Atmosphere: 5
Food: 5
Service: 5
good to try. it's all good here to stuff in 10$.
Atmosphere: 3
Food: 4
Service: 4
Great subs, great price. (Better than subway)
Atmosphere: 5
Food: 5
Service: 4
I ordered 3 sandwiches through Skip the Dishes. All 3 requested sub sauce, with one asking for extra sauce on the side. All 3 arrived without any sauce on them.
Food: 2
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