They got my order wrong -- yes, I'm kind of T.O.'d about that, but that's not the driving force behind this review.
The pizza here is just so bloody *mediocre*.
Where is Papa Johns even supposed to sit in the vast pizza landscape of Hamilton? It's a chain whose motto is "Better Ingredients - Better Pizza." So I think it's supposed to sit somewhere above Pizza Pizza and Little Caesars (which I don't personally agree is true - but hey, I think that's what they're *trying* to go for) and higher-end independent pizzerias.
I honestly couldn't tell you the difference between this pizza and some generic 'el cheapo' pizza like 241, Gino's etc. There is literally nothing about it that makes it noticeably a cut above any other chain. The crust, cheese, sauce and toppings are all just right down the middle, bog-standard-tasting fare.
For pretty much the same price point you can get Diana's Pizza just over on Kenilworth. I would recommend going that route, or trying something higher end/independent if you want another style of pizza.
Papa Johns and its mediocrity can just go take a hike.
Atmosphere: 2
Food: 2
Service: 1
Dammit Goldie
Ordered through uber. Ordered a pepperoni, anchovies, and green olives. It was missing the anchovies. I also ordered a bacon, pineapple, and jalapeño. It came as a pepperoni and pineapple. We ordered zesty sauce and we only got garlic. Basically an entirely wrong order and received $7 refund on the $32 order. I will not come back here as they apparently don’t read the order.
Atmosphere: 1
Food: 1
Service: 1
Nicolle Martins
Awesome!
Atmosphere: 5
Food: 5
Service: 5
Kelley Sedgwick
Don't order their wings. Asked for them well done and they're cooked but the skin is mucky. Not the first time. Pizza is great though
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Extra Large New York Style Pizza
meghan hanna
this store has amazing food and staff. food is always hot and tastes great. staff is friendly and knowledgeable . will come back and order again. never disappointed in quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots, Extra Large New York Style Pizza
Warren B
Usually great pizza, but ordering on Uber eats it looks like instructions get confusing for employees. Tried to choose olives on half and ended up with two pizzas that have all toppings on half and just cheese on the other side. Considering how much toppings cost I have no idea how that mistake would be made since I had like $10 in toppings listed so, just disappointing. If you're going to order from them, do not use Uber eats.
Atmosphere: 3
Food: 4
Service: 1
Kerri Clyde
Pretty sure human hair wasn’t an add on!?
Absolutely disgusted. Spent money on food that went in the garbage!! Will never order again
Atmosphere: 1
Food: 1
Service: 1
Jason Grey
I had a terrible experience with Papa John’s. I called to place an order, and the person on the phone was rude and dismissive, completely ignoring my questions about the 2-for-1 Uber Eats deal. I was quoted $22 over the phone, but when I arrived, I was charged $28 without any explanation. The lack of professionalism and transparency was frustrating, and I left feeling like I had wasted both my time and money. Definitely not ordering from here again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza
Debbie Dymond
Everything was great but it would be nice to have chairs while waiting for your order
Atmosphere: 4
Food: 5
Service: 5
Vriti Patel
It was really amazing pizza which was made by karan patel. He is too good at his services and makes delicious pizza with perfect base toppings and sauces everything. Even I like his communication skills as he know how to treat a customer. Thank you,
Terrible home delivery service because when I place an order they send me an empty box without any product
Nevio Parmigiani
I was a chef for 24 years. Trained in culinary school. I can say without question, it was the worst pizza I ever had! They got my order wrong, but it was so bad I didn’t ask for another. Inedible!! I’m Italian I’ve been to Italy and had pizza. This garbage is not pizza!!
Food: 1
Jordon
Love this place
Dietary restrictions: Good food
Parking: Good
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
BINAL PATEL
Pizza from this location is mind blowing and there is one employee over there his name is KP did a excellent job by self.
Atmosphere: 4
Food: 5
Service: 5
manasi thakkar
KP at Papa John's always delivers great service! The pizza is always hot, fresh, and delicious. He’s always friendly, efficient, and ensures the pizza is perfect.
They got my order wrong -- yes, I'm kind of T.O.'d about that, but that's not the driving force behind this review.
The pizza here is just so bloody *mediocre*.
Where is Papa Johns even supposed to sit in the vast pizza landscape of Hamilton? It's a chain whose motto is "Better Ingredients - Better Pizza." So I think it's supposed to sit somewhere above Pizza Pizza and Little Caesars (which I don't personally agree is true - but hey, I think that's what they're *trying* to go for) and higher-end independent pizzerias.
I honestly couldn't tell you the difference between this pizza and some generic 'el cheapo' pizza like 241, Gino's etc. There is literally nothing about it that makes it noticeably a cut above any other chain. The crust, cheese, sauce and toppings are all just right down the middle, bog-standard-tasting fare.
For pretty much the same price point you can get Diana's Pizza just over on Kenilworth. I would recommend going that route, or trying something higher end/independent if you want another style of pizza.
Papa Johns and its mediocrity can just go take a hike.
Atmosphere: 2
Food: 2
Service: 1
Ordered through uber. Ordered a pepperoni, anchovies, and green olives. It was missing the anchovies. I also ordered a bacon, pineapple, and jalapeño. It came as a pepperoni and pineapple. We ordered zesty sauce and we only got garlic. Basically an entirely wrong order and received $7 refund on the $32 order. I will not come back here as they apparently don’t read the order.
Atmosphere: 1
Food: 1
Service: 1
Awesome!
Atmosphere: 5
Food: 5
Service: 5
Don't order their wings. Asked for them well done and they're cooked but the skin is mucky. Not the first time. Pizza is great though
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Extra Large New York Style Pizza
this store has amazing food and staff. food is always hot and tastes great. staff is friendly and knowledgeable . will come back and order again. never disappointed in quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots, Extra Large New York Style Pizza
Usually great pizza, but ordering on Uber eats it looks like instructions get confusing for employees. Tried to choose olives on half and ended up with two pizzas that have all toppings on half and just cheese on the other side. Considering how much toppings cost I have no idea how that mistake would be made since I had like $10 in toppings listed so, just disappointing. If you're going to order from them, do not use Uber eats.
Atmosphere: 3
Food: 4
Service: 1
Pretty sure human hair wasn’t an add on!?
Absolutely disgusted. Spent money on food that went in the garbage!! Will never order again
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience with Papa John’s. I called to place an order, and the person on the phone was rude and dismissive, completely ignoring my questions about the 2-for-1 Uber Eats deal. I was quoted $22 over the phone, but when I arrived, I was charged $28 without any explanation. The lack of professionalism and transparency was frustrating, and I left feeling like I had wasted both my time and money. Definitely not ordering from here again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza
Everything was great but it would be nice to have chairs while waiting for your order
Atmosphere: 4
Food: 5
Service: 5
It was really amazing pizza which was made by karan patel. He is too good at his services and makes delicious pizza with perfect base toppings and sauces everything. Even I like his communication skills as he know how to treat a customer.
Thank you,
Restaurantji Recommends
Terrible home delivery service because when I place an order they send me an empty box without any product
I was a chef for 24 years. Trained in culinary school. I can say without question, it was the worst pizza I ever had! They got my order wrong, but it was so bad I didn’t ask for another. Inedible!! I’m Italian I’ve been to Italy and had pizza. This garbage is not pizza!!
Food: 1
Love this place
Dietary restrictions: Good food
Parking: Good
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Pizza from this location is mind blowing and there is one employee over there his name is KP did a excellent job by self.
Atmosphere: 4
Food: 5
Service: 5
KP at Papa John's always delivers great service! The pizza is always hot, fresh, and delicious. He’s always friendly, efficient, and ensures the pizza is perfect.
Atmosphere: 5
Food: 5
Service: 5
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