Papa Johns Pizza
875 Main St W, Hamilton
(905) 521-0023
Recent Reviews
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After waiting ten mins to even order, we were told twenty mins. Fourty five mins later we finally got up to the counter and start asking where it is. We are being told they are being packed up. The person packing them up does not even wash their hands when clocking in for work. When asked again if I could have the pizza they said oh yeah it’s here. And it was the wrong pizza. At this point I did not want to wait any longer so I just asked for a refund. The lady at the front said there were no refunds and that she had clarified several times my order (she had not, considering I don’t eat what was even on the pizza). I ended up with no refunds, an hour wait, a hostile cashier, and a cold pizza I couldn’t even eat. Never come here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
I placed an order for pickup that was supposed to take 15 minutes. 40 minutes went by with no pie. Naturally this was frustrating for me and the other 20 customers who were also waiting for their pizzas. If they had told us it would take 45 minutes it would have been no problem, instead we waited at the counter while the employees ignored us leaving us hopeless and starved. Food was good tho
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pizza
Yikes....this is probably the worst pizza we have ever tried and we looooove pizza! Wanted to try somewhere different but will never order this brand again. The toppings on the garden pizza tasted odd almost like freezer burn and the sauce was sweet. The parmasan chicken bites were literally just chicken topping they put on their pizza with their sweet pizza sauce and a bit of cheese. They were SO salty and saturated with oil.
Food: 1
Truly the worst pizza I've ever had delivered in my entire life, was clearly dropped (potentially more than once).
Food: 1
Service: 1
Friendly people, good food and fast service
Atmosphere: 5
Food: 5
Service: 5
Late night pizza that had been around for too long
Atmosphere: 3
Food: 2
Service: 4
Ordered a meat "the works" pizza and added donair meat as an extra. Got call from store saying they were out of donair, so I agreed to have Italian sausage as substitute.
Pizza arrives and it just has Italian sausage on it.
Call to complain and met with silent confusion.
Best avoid.
Atmosphere: 1
Food: 1
Service: 1
Slowest delivery of any company I’ve ever seen. Ordered at 6:20, expected delivery 6:50-7:10. Finally showed up a couple minutes before 8pm, pizza was lukewarm and cheese bread was inedible, it was like a rock and clearly had been sitting off the heat way too long.
Delivery driver was a nice guy, but clearly this store is poorly run.
Atmosphere: 1
Food: 1
Service: 1
I really wanted the pizza decided to order from you guys as for delivery. Apparently there was a mistake and it was written for pick up. You didn’t care or try to do any offer to deliver it. I will never order from you guys again I will never recommend you guys again, that was the worst experience. I hope you enjoy the pizza I left for you.
Good service, kind owner.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I didn't get pizza but putting this out for every hygienic person. The femal staff with long hair are all making pizza with hair dangling on the pizza table. One of them handed the register then back to making pixza
Good service, kind owner.
Atmosphere: 5
Food: 5
Service: 5
Please take some time training the staff or better to take a day off for the store. It’s better instead of waiting whole day for a small pizza
Atmosphere: 1
Food: 1
Service: 1
Best customer service ?
Staff Arman and karanveer were extremely helpful great service ?
Atmosphere: 5
Food: 5
Service: 5
Had one of the best pepperoni and double cheese pizzas I’ve had in a long time. Staff are really nice and if they make a mistake, they’re more than happy to correct it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
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