Pizza Pizza
1508 Upper James St, Hamilton
(905) 527-1111
Recent Reviews
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Great pizza cooked by sarab and excellent customer service by vishvjeet
Atmosphere: 5
Food: 5
Service: 5
Pizza by Vishvjeet was top-notch! Every bite was full of flavor, and the quality was outstanding. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Pizza is always fresh and tasty and thanks to paval to deliver it at my place š
Atmosphere: 5
Food: 5
Service: 5
I take out an XL pizza today and had the worst experience ever. I added pesto sauce in it but there was no sauce on the base. Not worth even a penny
Atmosphere: 1
Food: 1
Service: 1
I placed an order by phone, and it was confirmed at that time. Later, when I called back to check on my food, I was told it hadnāt even been prepared because I missed a callback from the store. Nobody informed me that answering a second call was required, and once an order is confirmed, it should be prepared. This practice is confusing, inconvenient, and unfair to customers.
When I questioned it, I was told the reason was because Iām not a regular customer and the order was ālargeā (about $70). But this makes no sense ā I could still cancel the order even after a callback confirmation, so whatās the point of this policy? It only ends up delaying or denying service to paying customers.
Pizza Pizza should review this practice to ensure customers are not left without food simply because they missed a follow-up call. At the very least, stores should clearly mention during every phone order that they may call back to double-check before preparing the food. Pizza was good
I ordered garlic fingers yesterday but there is no garlic paste on that . Very bad experience
Tried the jalapeƱo poppers from
Pizza Pizza. They werenāt as crispy or well-cooked as expected, but overall it was an okay experience.
Atmosphere: 4
Food: 3
Service: 4
Just awful.
First visit, it took the gentlemen 10 minutes to take a simple 2 topping pizza order, he was very confused. Bacon was undercooked, and the pizza was luke warm, not hot.
2nd visit, wanted to try the slices, and to make sure it wasn't a common occurrence. Again undercooked, she threw the slice in for 1 minute and handed it to me. The cheese hadn't even melted. Proper cooking temperatures dont exist here.
Not the pizza pizza I remember.
Better pizza options in the area. Skip this one.
Rude staff.
Atmosphere: 1
Food: 1
Service: 1
The staff are great and really nice I will come here again I recommend it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent customer service by Akshit (AB)
Atmosphere: 5
Food: 5
Service: 5
Ordered pizza , when I came to pick it up it sitting on a counter , not even in the ovens or boxes . When she put them in the boxes I asked how long they had been sitting out of heat. Was rudely advised ! Only a minute or 2 , yet Iād been standing there 5 already .. pizza was cold and not fresh at all .. . Time to find another pizza location !!
Atmosphere: 1
Food: 1
Service: 1
Bad quality of food, pizza was cold and soggy
Atmosphere: 1
Food: 1
Service: 1
I ordered the butter chicken pizza over the call. But they made it as just as regular chicken pizza.
Food: 1
Yash very nice
Atmosphere: 5
Food: 5
Service: 5
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