I have been ordering from long time but when last time they screwed my order I didn’t take any credit I even was very nice because i know we all make mistakes when i informed them the girl one the phone she said ok i let the staff making food know about your order I said ok thank you. now when again I made order on the phone and asked for half medium wings and half plain and i don’t know what kind of English she was speaking, i was saying plain and she understood place’ like seriously and when i called back she was offering me $5 discount. Bro we don’t want credit we just want our food right because my mom have allergy to any sauce so she eats plain wings. But they made us wait another 20 minutes. Very poor service….
Atmosphere: 1
Food: 1
Service: 1
Brian Stewart
Best wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Garlic, Fries, Ribs
Mel Eth
Have been a customer at Red Rockets Queenston for several years. Most of the time the food is very tasty and good quality. Ordered wings today that are saucy today; received crispy and dry chicken. It had no flavour. Really disappointed.
Atmosphere: 4
Food: 2
Service: 4
Torezs Rodney
Use to love this place but the value per dollar has gone down MASSIVELY. Portions have shrunk and they seem to ignore oder instructions. As my latest vist has left me feeling scammed.
I usually get ther party pack of wings 70$ but this latest vist and last I got maybe 25 wings instead of 45+ that I'm paying for. They were also cold and lightly sauced. Time to spend my money elsewhere.
Atmosphere: 1
Service: 1
vishav gill
it used to be my favourite place but now ????i won’t recommend anyone
Atmosphere: 1
Food: 1
Service: 1
kaur BOUTIQUE
extremely bad experience ?
Atmosphere: 1
Food: 1
Service: 1
Whatareuduing
Red Rockets is pricey for wings, but they are tasty but usually there is a wait around peak times. I've been going to this location for many years and it's pretty consistent.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Honey Garlic, Single Wings
Christina Muise
I ordered a double meal with onion rings and when I got home there were fries. I called and told them that they made a mistake and they said that unfortunately the ticket said fries and they can’t do anything to fix the problem that was caused by someone not listening. I was basically told “too bad” which is horrible customer service. Any other restaurant would be quick to make sure the customer is happy especially when the mistake was made by the cashier and also when it was an order of onion rings…I didn’t ask for an order of wings come on!!!
Atmosphere: 4
Food: 5
Service: 1
Fred Adams
I go to red rocket all the time this is a place that serves Fry's or in there case wedges I asked for salt and pepper they are now charging 1.75 for salt and pepper I will never go to red rockets again that's just price gouging at it's finest
Atmosphere: 2
Food: 3
Service: 1
Donny Moore
There are my ..... wings? It's like chicken wings in chunky slop... absolutely DISGUSTING.
Wrong sauce my kids burt there mouths called them the worker was ignorant and manager was 'unavailable' I'll stick with wings up waste of 150 dollars
Food: 1
Service: 1
Brenda Lane
I wish i could give a zero rating. Ordered 85.00 of food and it never arrived. Driver sent a photo to prove the delivery. It wasnt my house at all. Red rockets store said unfortunately there is nothing they can do. Asked for a manager. He's too busy.
Atmosphere: 1
Food: 1
Service: 1
Gerry Smith
We have been eating red rocket wings for over 10 years at two different locations. This was the worst order we have ever had. Never had a bad batch until today. Wings were overdone, too crispy, some were burnt. Do better…
Food: 1
Service: 4
Asa Soliz
best wings in the city !!!
Atmosphere: 5
Food: 5
Service: 5
Nachhatar Kaur
The service is very poor came in for pickup food was not ready latter the behavior of the lady was not good .....she did not came at front for 3-4 mins when I entered later she told me to wait ...when came back again no one came at front waited 5 minutes for them to arrive again....with no proper service I was not able to order...again when I suggested to get a bell for your front table so that If someone gets in she started arguing I must say not a very good staff for anyone's businesses as they are the face of it
I have been ordering from long time but when last time they screwed my order I didn’t take any credit I even was very nice because i know we all make mistakes when i informed them the girl one the phone she said ok i let the staff making food know about your order I said ok thank you. now when again I made order on the phone and asked for half medium wings and half plain and i don’t know what kind of English she was speaking, i was saying plain and she understood place’ like seriously and when i called back she was offering me $5 discount. Bro we don’t want credit we just want our food right because my mom have allergy to any sauce so she eats plain wings. But they made us wait another 20 minutes.
Very poor service….
Atmosphere: 1
Food: 1
Service: 1
Best wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Garlic, Fries, Ribs
Have been a customer at Red Rockets Queenston for several years. Most of the time the food is very tasty and good quality. Ordered wings today that are saucy today; received crispy and dry chicken. It had no flavour. Really disappointed.
Atmosphere: 4
Food: 2
Service: 4
Use to love this place but the value per dollar has gone down MASSIVELY. Portions have shrunk and they seem to ignore oder instructions. As my latest vist has left me feeling scammed.
I usually get ther party pack of wings 70$ but this latest vist and last I got maybe 25 wings instead of 45+ that I'm paying for. They were also cold and lightly sauced. Time to spend my money elsewhere.
Atmosphere: 1
Service: 1
it used to be my favourite place but now ????i won’t recommend anyone
Atmosphere: 1
Food: 1
Service: 1
extremely bad experience ?
Atmosphere: 1
Food: 1
Service: 1
Red Rockets is pricey for wings, but they are tasty but usually there is a wait around peak times. I've been going to this location for many years and it's pretty consistent.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Honey Garlic, Single Wings
I ordered a double meal with onion rings and when I got home there were fries. I called and told them that they made a mistake and they said that unfortunately the ticket said fries and they can’t do anything to fix the problem that was caused by someone not listening. I was basically told “too bad” which is horrible customer service. Any other restaurant would be quick to make sure the customer is happy especially when the mistake was made by the cashier and also when it was an order of onion rings…I didn’t ask for an order of wings come on!!!
Atmosphere: 4
Food: 5
Service: 1
I go to red rocket all the time this is a place that serves Fry's or in there case wedges I asked for salt and pepper they are now charging 1.75 for salt and pepper I will never go to red rockets again that's just price gouging at it's finest
Atmosphere: 2
Food: 3
Service: 1
There are my ..... wings? It's like chicken wings in chunky slop... absolutely DISGUSTING.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wrong sauce my kids burt there mouths called them the worker was ignorant and manager was 'unavailable' I'll stick with wings up waste of 150 dollars
Food: 1
Service: 1
I wish i could give a zero rating.
Ordered 85.00 of food and it never arrived. Driver sent a photo to prove the delivery. It wasnt my house at all. Red rockets store said unfortunately there is nothing they can do. Asked for a manager. He's too busy.
Atmosphere: 1
Food: 1
Service: 1
We have been eating red rocket wings for over 10 years at two different locations. This was the worst order we have ever had. Never had a bad batch until today. Wings were overdone, too crispy, some were burnt. Do better…
Food: 1
Service: 4
best wings in the city !!!
Atmosphere: 5
Food: 5
Service: 5
The service is very poor came in for pickup food was not ready latter the behavior of the lady was not good .....she did not came at front for 3-4 mins when I entered later she told me to wait ...when came back again no one came at front waited 5 minutes for them to arrive again....with no proper service I was not able to order...again when I suggested to get a bell for your front table so that If someone gets in she started arguing
I must say not a very good staff for anyone's businesses as they are the face of it
Service: 1
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