Stacked Pancake & Breakfast House McMaster

Used to be amazing food but has gone down hill
over a year ago I love the waterdown location better wonderful service very fresh food. Definitely won’t be coming back again to hamilton location.

Atmosphere: 3

Food: 2

Service: 4

We order from UberEats and are always pleased with the food. It is delicious & perfectly packed. The portions are filling.

Atmosphere: 5

Food: 5

Service: 5

Great place to take the family for breakfast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Eggs Benedict

First thing is that I tend to go here at their busiest of times, so my review is based on that. It's clean, bright, and kept swept. Their staff are super efficient and helpful..I took one star away only because they are so very busy that they can't always get to you as quickly as they'd like. The atmosphere is friendly and bustling...again, it's a busy breakfast place, not a candlelit dining experience. The food is always hot and done as we request...and we often have a table of ten or more of us, so that must be a challenge for them. A great eating experience. I would recommend.

Parking: It's a strip mall. Lots of parking but you may not get right at the doors.

Wheelchair accessibility: Access would be doable, but moving around inside is a little tight for us foot peeps, so the chair could be a challenge to negotiate. I'm sure peeps would make it happen. Seems like always a good crowd in there.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Eggs and Rye Toast, Eggs Benedict, Spinach Florentine Omelette, Avocado Toast

Service was excellent. Waffles were a little mushy (undercooked) from the center

Atmosphere: 4

Food: 3

Service: 5

Missing items and stale old fruits on delivery items

Food: 1

Thank you Jason, our server, for his great custom service. As seniors we appreciate the the hot water refills. Also, special thanks to the Hostess, young gal with curly hair, thin, very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Eggs and Rye Toast

Great breakfast options with attentive service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spinach Florentine Omelette, Avocado Toast

Ordered Mexican hash, eggs overcooked, sausage was cold or day old, potatoes raw, some of the potatoes were rotten. Was extremely nasty. Brandon the server didn't care even after I told him it was nasty. Made me sick to my stomach, was barfing outside your establishment 10 min after I ate. As someone who's business is food and eats all over this city, eat here at your own risk. I'm not the first reviewer to say this. This is the second time (as I always give a place a second chance) that we've eaten there. We will never be back to this establishment.

Atmosphere: 4

Food: 1

Service: 2

Good place

Atmosphere: 4

Food: 5

Service: 5

Everything was perfect to me, maybe it was a bit confusing at first as there were 2 sets of doors to walk in where one was blocked off, but overall great service!

Atmosphere: 5

Food: 5

Service: 5

Good breakfast spot. Pancakes are unique.

Atmosphere: 5

Food: 5

Service: 5

Just another brunch place. Very busy place....

Atmosphere: 4

Food: 4

Service: 4

Servers are very polite. Food is delicious! Healthy portion sizes served promptly.

Atmosphere: 5

Food: 5

Service: 5

DO NOT EAT HERE MONDAYS!!!

5 star experience on other days of the week, but only a -5 star experience (yes, negative 5 stars) today. Hence 2 stars.

I was absolutely disgusted by a rotten potato in my homefries served to me this (Monday) morning. I spit it out into a napkin, but accidentally swallowed some of it. What was in the napkin was a mix of yellow, grey and black, indicating black coloured mold. It tasted sharp and extremely sour. The potatoes that werent moldy felt old, dry and stale. I let one of the servers know that one of the homefries was half rotten, and also the fact that it was so nauseating that I couldn't finish what was left of my breakfast (which is bizarre for me, because I normally have a hearty appetite and eat everything on my plate). The server simply apologized. No offer to remedy the issue, nor even any attempt to look into what happened with the cook or report it to management. There was no reassurance any steps would be taken to ensure the dining comfort or protection of me or their other customers. Besides the residual rotten aftertaste left in my mouth from the expired homefry, the way service handled that was beyond disappointing.

About 2 hours later, I still felt sick to my stomach/ nauseous, and suspected it to be because of that potato, because I normally never suddenly lose my appetite or feel sick to my stomach like that. In hopes of finding out what happened, I called back around 10am. It appears that no one looked into it, and nothing was done to investigate the rotten food. I asked them to please find out what happened so that this incident doesn't happen to another unsuspecting customer. It has now been 9 hours later and I still feel sick to my stomach from that "off" bit of potato.

My brother warned me not to eat here after he had a bad experience. He said he didn't want to return because homefries were old, over cooked, dry and unpalatable. It was on a day early in the week, possibly a Monday.

I insisted he give the restaurant another try, and he did (not on a Monday morning, possibly a Thursday) and we both were delighted by excellent, juicy, fresh homefries and juicy bacon and eggs. Again, I have been to this restaurant on 3 other occassions on other days of the week, and it has always been fantastic--which is why I'm giving 2 stars not 1. I was actually looking forward to giving this restaurant 5 stars from the last visits. But this incident with the mold and the staff's response was appalling. We didn't ask for our money back, but I think it would have been fair to return our funds or offer us to return so they can make it right.

In addition to this major issue, there were a couple of other minor issues. The rye toast did not arrive cut in half, so I had to butcher it with my butter knife which was a mess. The homefries felt old, stale, dry, and out of date. And the bacon was waaaay overcooked, and dry to the point of being dusty and hard like chalk. Not even crispy.

We left a tip anyways, which was the ****first time**** during the ENTIRE 45 minute experience of dining there that someone smiled at us. This place normally has a fantastic, fun, energetic vibe but this morning was just bleh.

It felt like a totally different, and horrible experience compared to the other days of the week I have eaten there. Is there a different manager on Mondays or something?!

I dined there Monday September 9, 8am-8:45am, with a friend. We ordered 2 breakfast specials for $6.99, a coffee and a tea. The total was $25 including tip. It felt like a rip off because the food and service was so, so bad.

Atmosphere: 2

Food: 3

Service: 1