As a regular customer, I often have Jess prepare my early morning coffee. She is welcoming and always giving off such a good vibe to start off my day. I enjoy coming to this location and my coffee is hot and fresh. I highly recommend Jess in the morning to start your day, can't go wrong there
TAG WERE IT PRODUCTIONS
Each morning, our coffee ritual is something we genuinely look forward to, and much of that is thanks to Aimee and Jess. When they are on the morning shift, the experience is always warm, welcoming, and effortless. They greet us with kindness and consistently prepare our coffee just the way we like it. It’s a small part of our day that makes a big difference, and their attentiveness does not go unnoticed. It’s clear they take pride in their work and enjoy the shift, and it truly shows.
We’ve also had great experiences with Jenn, whose cheerful demeanor and positive attitude brighten our mornings. She, too, has always gone out of her way to make sure our coffee is made how we prefer it, with a smile and a “of course you can.”
However, we’ve had a very different experience with your other Baristas and staff members working the morning shift. Unfortunately, the service is cold and dismissive when our coffee request is met with rolling eyes - and more importantly. never made the way we want it - which is disheartening, especially given that we’re regular customers who come in every day and simply want the same consistent and friendly service.
We completely understand that everyone has different work styles, and mornings can be busy. Still, as loyal daily customers, it’s disheartening to feel dismissed or unwelcome, especially when we know how good the experience can be with team members like Aimee, Jess, and Jenn.
We’re sharing this in hopes that it can help create more consistency in the morning experience. We'd absolutely love to see more of Aimee and Jess during the morning shift. They bring joy, efficiency, and a personal touch that keeps us coming back.
Poco Wilder
Our cashier had no clue. Very slow that Saturday.
Leslie Gauvreau
Alittle difficult to find parking as it is only street parking. Also the barista informed me they will no longer be offering lactose free milk. Not sure what people are supposed to do. Especially those with nut allergies.. they offer oat and almond milk. Also soy and coconut which in my opinion changes the taste. I prefer lactose free milk. Im definitely going to call Corporate to express my frustration.
Juhi Solanki
Workers are always so rude, this location is close by my home so I prefer this but not anymore, today I ordered 4 drinks all of them with light ice and they always put too much ice and less drink (come on) is it coming from your pockets or what? When I asked so called barista he said it’s less ice already have good one! What is this behaviour??? Waste of money
Dance at Your Doorstep
Great place to hang out!
Katherine Bignell-Jones
Staff was nice. Service was good. Products were delicious. Tables needed to be washed. Bathrooms were filthy.
Ujas Patel
I order the Midnight drink and it's watery, taste less. Try other Starbucks
Peter-A. Loesch
I am a Delivery Driver for Door Dash and get frequently to pick up from all Starbucks.
Richard “BoY kInG”
The poorest service ever!! Avoid this location. 2 servers 20 mins for a drink
The service was absolutely unacceptable. One staff member—a chubby woman with a ponytail—was shockingly rude and dismissive. She made faces at me, spoke in a sharp, belittling tone, and acted like I was out of line for asking simple questions. I’ve never encountered a server so hostile and unprofessional over absolutely nothing. It was deeply uncomfortable and completely unnecessary.
Morgan Little
Can't go wrong.
Joe Monck
Jen and Megan were fantastic! Absolutely top notch service! From a customer standpoint, they are the reason to go to this location!
Buck Michaels
This Starbucks has the worst customer experience of any Starbucks I’ve ever entered. It still looks like covid 2020. There’s sporadic tables with chincy chairs.. I spoke the barista about the barren appeal and she said the owner said it’s a fire code issue… which is an outright LIE (I found pictures in this review section of what the seating looked like prior and attached then vs now below) Locke street is so cute and this is NOT. Do better. Make an effort. Look at the other Starbucks in the area. Pure laziness.
As a regular customer, I often have Jess prepare my early morning coffee. She is welcoming and always giving off such a good vibe to start off my day. I enjoy coming to this location and my coffee is hot and fresh. I highly recommend Jess in the morning to start your day, can't go wrong there
Each morning, our coffee ritual is something we genuinely look forward to, and much of that is thanks to Aimee and Jess. When they are on the morning shift, the experience is always warm, welcoming, and effortless. They greet us with kindness and consistently prepare our coffee just the way we like it. It’s a small part of our day that makes a big difference, and their attentiveness does not go unnoticed. It’s clear they take pride in their work and enjoy the shift, and it truly shows.
We’ve also had great experiences with Jenn, whose cheerful demeanor and positive attitude brighten our mornings. She, too, has always gone out of her way to make sure our coffee is made how we prefer it, with a smile and a “of course you can.”
However, we’ve had a very different experience with your other Baristas and staff members working the morning shift. Unfortunately, the service is cold and dismissive when our coffee request is met with rolling eyes - and more importantly. never made the way we want it - which is disheartening, especially given that we’re regular customers who come in every day and simply want the same consistent and friendly service.
We completely understand that everyone has different work styles, and mornings can be busy. Still, as loyal daily customers, it’s disheartening to feel dismissed or unwelcome, especially when we know how good the experience can be with team members like Aimee, Jess, and Jenn.
We’re sharing this in hopes that it can help create more consistency in the morning experience. We'd absolutely love to see more of Aimee and Jess during the morning shift. They bring joy, efficiency, and a personal touch that keeps us coming back.
Our cashier had no clue. Very slow that Saturday.
Alittle difficult to find parking as it is only street parking. Also the barista informed me they will no longer be offering lactose free milk. Not sure what people are supposed to do. Especially those with nut allergies.. they offer oat and almond milk. Also soy and coconut which in my opinion changes the taste. I prefer lactose free milk. Im definitely going to call Corporate to express my frustration.
Workers are always so rude, this location is close by my home so I prefer this but not anymore, today I ordered 4 drinks all of them with light ice and they always put too much ice and less drink (come on) is it coming from your pockets or what?
When I asked so called barista he said it’s less ice already have good one! What is this behaviour??? Waste of money
Great place to hang out!
Staff was nice. Service was good. Products were delicious. Tables needed to be washed. Bathrooms were filthy.
I order the Midnight drink and it's watery, taste less. Try other Starbucks
I am a Delivery Driver for Door Dash and get frequently to pick up from all Starbucks.
The poorest service ever!! Avoid this location. 2 servers 20 mins for a drink
Restaurantji Recommends
The service was absolutely unacceptable. One staff member—a chubby woman with a ponytail—was shockingly rude and dismissive. She made faces at me, spoke in a sharp, belittling tone, and acted like I was out of line for asking simple questions. I’ve never encountered a server so hostile and unprofessional over absolutely nothing. It was deeply uncomfortable and completely unnecessary.
Can't go wrong.
Jen and Megan were fantastic! Absolutely top notch service! From a customer standpoint, they are the reason to go to this location!
This Starbucks has the worst customer experience of any Starbucks I’ve ever entered. It still looks like covid 2020. There’s sporadic tables with chincy chairs.. I spoke the barista about the barren appeal and she said the owner said it’s a fire code issue… which is an outright LIE (I found pictures in this review section of what the seating looked like prior and attached then vs now below) Locke street is so cute and this is NOT. Do better. Make an effort. Look at the other Starbucks in the area. Pure laziness.
Got my order incorrect 2 times in a row
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