Went to this restaurant. Three staff saw us come in. We made eye contact and the female staff member turned her back to us and started playing on her phone. The restaurant wasn’t busy at all, with many tables available to be seated at. We waited at the door for almost 5 min before we left. No greeting from staff, no acknowledgement.
Service: 1
Destiny McCue
Went for dinner, waited 15 minutes before anyone even took our order. Waitresses were so unprofessional couldn’t even remember our order or IF we even ordered yet, waited 50 minutes a waitress finally showed up with the wrong food and said I’m so sorry yours is coming I promise.
Could’ve gone literally anywhere else and ordered ate paid and left faster than this. Nobody should be waiting an hour and a half for their food to show up at their table. We gave up an hour and a half in and left and told them to cancel our order.
Service: 1
C B
This place is amazing! Great music and food! I got the Dill Pickle Poutine ! 10/10
Atmosphere: 5
Food: 5
Service: 5
Tracy Albano
3 hours later no food were told ! Oh wait yes there is …. Oops sorry no there isn’t !!! No drinks either ! Band is great but will never ever come here again !
DJ Shayne
100% recommend. Great place. Amazing vibes. Sincerely @TherealDJShayne
Cheryl Kennedy
Been many times in the past. Good food, good service and excellent music.
Last three times a very negative experience. Two servers for the whole place. Food terrible.
Tonight they ran out of wine.
How does a bar run out of wine????
Only two types of draft on tap.
Will NOT be back.
Jordan “Leplyn” Dowe
Beef nachos, service, music and prices absolutely top notch. Will definitely be back!!!
Atmosphere: 5
Food: 5
Service: 5
Alison Ann
( im currently here) If you want zero customer service, food or drink. This is your place. Service is absolute garbage. I’ve never seen anything like it in my life.
We flagged over multiple servers for menus that never came. (We have have been here for four hours, went to the bar for drinks when we were just continually not acknowledged)
Cover band we came to see is great. That’s the ONLY thing going for this place. There isn’t a lack of servers here. It makes no sense. We aren’t the only ones here pissed off either.
We live up the street, love live music, and often watch a lot of sports at bars. We were hoping this would be our new “watering hole”. Nope. It really makes me sad because this venue really does have so much potential.
I feel like the new owners are relying on the cover bands for revenue. If they put a focus on customer service, they would be packed. So, new owners, please focus on some very basic customer service with your servers. I didn’t get to try the food, because we never got menus. Maybe the food is ok.
ETA: the bathrooms have clearly not been cleaned in weeks. Which makes me thankful that I did not consume any food.
Atmosphere: 4
Service: 1
Steve
First time I stopped by this place for a bite and a beer after work. It's 6:50pm on a Thursday. They wanted $10 cover. Nah
Service: 1
Syed Asif Shah
It's a bar. So I don't visit here but for some customers order
Went there to support a friend's show, the staff were very cool and down to earth. Great atmosphere with about a half dozen boothes, a raised stage for enhanced view and a dance floor. The food is made with love and care by an amazing chef. They genuinely care about the customer experience. Great bar for a great night out. Great to support local too, gotta love Stonewalls!
Atmosphere: 5
Food: 5
Service: 5
Aimee Christie
Stonewalls has ALL the vibes! Live bands, great food...first timeat this establishment and I was so impressed by the friendliness of the staff and the line up of live entertainment.. Lynn, the owner, didnt miss a beat with giving the best customer service and keeping her customers happy. Such a friendly experience with her- thank you Lynn. Chef Kyle, went above and beyond with a special request and knocked it out of the ball park! We WILL be back 💯
Atmosphere: 5
Food: 5
Service: 5
Aimee Wassill
Stonewalls has ALL the vibes! Live bands, great food...first timeat this establishment and I was so impressed by the friendliness of the staff and the line up of live entertainment.. Lynn, the owner, didnt miss a beat with giving the best customer service and keeping her customers happy. Such a friendly experience with her- thank you Lynn. Chef Kyle, went above and beyond with a special request and knocked it out of the ball park! We WILL be back 💯
Darrah Smith
As a University Student this is one of my favourite bars. And I'm distraught that Thirsty Thursdays isn't run here anymore💔 This was truly the best bar and It needs to be run there again. My friends and I miss Stonewalls‼️‼️‼️
Atmosphere: 5
Food: 3
Service: 5
Janet V
***New owners*** Previously, I was told that I shouldn't go there and if I did, to not eat there. So I never did. A week ago I saw a that a friend posted about a Journey cover band, South Detroit, was going to be playing in Hamilton. At Stonewalls. I checked it the fb page and was happy to see ownership has changed so why not give it a whirl? Glad I did. The band was AMAZING. The food was great! I got the birria tacos. The rest of my party ordered the nachos, a really nice salad, fries and gravy....and bevvys. No complaints from anyone. Our adorable servers, Lil T and Lil B were just fantastic. Attentive. Friendly. Very well suited for this job. Had the chance to meet Lynne. She's the new owner. So welcoming and kind. Glad I decided to take a chance and come on down with some friends. We'll be back 100% for the next rockin event!
Went to this restaurant. Three staff saw us come in. We made eye contact and the female staff member turned her back to us and started playing on her phone. The restaurant wasn’t busy at all, with many tables available to be seated at. We waited at the door for almost 5 min before we left. No greeting from staff, no acknowledgement.
Service: 1
Went for dinner, waited 15 minutes before anyone even took our order. Waitresses were so unprofessional couldn’t even remember our order or IF we even ordered yet, waited 50 minutes a waitress finally showed up with the wrong food and said I’m so sorry yours is coming I promise.
Could’ve gone literally anywhere else and ordered ate paid and left faster than this. Nobody should be waiting an hour and a half for their food to show up at their table. We gave up an hour and a half in and left and told them to cancel our order.
Service: 1
This place is amazing! Great music and food! I got the Dill Pickle Poutine ! 10/10
Atmosphere: 5
Food: 5
Service: 5
3 hours later no food were told ! Oh wait yes there is …. Oops sorry no there isn’t !!! No drinks either ! Band is great but will never ever come here again !
100% recommend. Great place. Amazing vibes. Sincerely @TherealDJShayne
Been many times in the past. Good food, good service and excellent music. Last three times a very negative experience. Two servers for the whole place. Food terrible. Tonight they ran out of wine. How does a bar run out of wine???? Only two types of draft on tap. Will NOT be back.
Beef nachos, service, music and prices absolutely top notch. Will definitely be back!!!
Atmosphere: 5
Food: 5
Service: 5
( im currently here)
If you want zero customer service, food or drink. This is your place. Service is absolute garbage. I’ve never seen anything like it in my life.
We flagged over multiple servers for menus that never came. (We have have been here for four hours, went to the bar for drinks when we were just continually not acknowledged)
Cover band we came to see is great. That’s the ONLY thing going for this place. There isn’t a lack of servers here. It makes no sense. We aren’t the only ones here pissed off either.
We live up the street, love live music, and often watch a lot of sports at bars. We were hoping this would be our new “watering hole”. Nope. It really makes me sad because this venue really does have so much potential.
I feel like the new owners are relying on the cover bands for revenue. If they put a focus on customer service, they would be packed. So, new owners, please focus on some very basic customer service with your servers. I didn’t get to try the food, because we never got menus. Maybe the food is ok.
ETA: the bathrooms have clearly not been cleaned in weeks. Which makes me thankful that I did not consume any food.
Atmosphere: 4
Service: 1
First time I stopped by this place for a bite and a beer after work. It's 6:50pm on a Thursday. They wanted $10 cover. Nah
Service: 1
It's a bar. So I don't visit here but for some customers order
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Went there to support a friend's show, the staff were very cool and down to earth. Great atmosphere with about a half dozen boothes, a raised stage for enhanced view and a dance floor. The food is made with love and care by an amazing chef. They genuinely care about the customer experience. Great bar for a great night out. Great to support local too, gotta love Stonewalls!
Atmosphere: 5
Food: 5
Service: 5
Stonewalls has ALL the vibes! Live bands, great food...first timeat this establishment and I was so impressed by the friendliness of the staff and the line up of live entertainment.. Lynn, the owner, didnt miss a beat with giving the best customer service and keeping her customers happy. Such a friendly experience with her- thank you Lynn. Chef Kyle, went above and beyond with a special request and knocked it out of the ball park! We WILL be back 💯
Atmosphere: 5
Food: 5
Service: 5
Stonewalls has ALL the vibes! Live bands, great food...first timeat this establishment and I was so impressed by the friendliness of the staff and the line up of live entertainment.. Lynn, the owner, didnt miss a beat with giving the best customer service and keeping her customers happy. Such a friendly experience with her- thank you Lynn. Chef Kyle, went above and beyond with a special request and knocked it out of the ball park! We WILL be back 💯
As a University Student this is one of my favourite bars. And I'm distraught that Thirsty Thursdays isn't run here anymore💔 This was truly the best bar and It needs to be run there again. My friends and I miss Stonewalls‼️‼️‼️
Atmosphere: 5
Food: 3
Service: 5
***New owners***
Previously, I was told that I shouldn't go there and if I did, to not eat there. So I never did. A week ago I saw a that a friend posted about a Journey cover band, South Detroit, was going to be playing in Hamilton. At Stonewalls. I checked it the fb page and was happy to see ownership has changed so why not give it a whirl?
Glad I did. The band was AMAZING. The food was great! I got the birria tacos. The rest of my party ordered the nachos, a really nice salad, fries and gravy....and bevvys. No complaints from anyone.
Our adorable servers, Lil T and Lil B were just fantastic. Attentive. Friendly. Very well suited for this job. Had the chance to meet Lynne. She's the new owner. So welcoming and kind.
Glad I decided to take a chance and come on down with some friends.
We'll be back 100% for the next rockin event!
Atmosphere: 5
Food: 5
Service: 5
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