Subway

1331 Main St W Unit 3, Hamilton
(905) 522-7827

Recent Reviews

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Karam Bawa

Wonderful Freshly Baked Bread & Healthy Salads that makes the day enjoyable🤤

Atmosphere: 5

Food: 5

Service: 5

Ritika Ritika

Osm experience just because of gurwinder osm service ♥️

Atmosphere: 4

Food: 4

Service: 5

Anubhav Sharma

Amazing experience specially staff was very cooperative, helpful and friendly. More visits in plan for sure....

Atmosphere: 5

Food: 5

Service: 5

Zongcheng Li

Bad service. I don't think the staff understand my request.
And the sauce was leak. 🥲

Atmosphere: 4

Food: 4

Service: 1

Anmol Sandhu

Worst customer service and skill sets. Hire better don’t take the financial cuts

Atmosphere: 1

Food: 1

Service: 1

Jay Sidhdhapuria

I am writing to share my experience during my visit to your store on July 3rd at approximately 7:25 PM.

There were two staff members present at the time. One of them was polite and helpful, which I truly appreciated. However, I regret to say that the other staff member displayed a poor attitude and unprofessional behavior. When I requested a sub, it was prepared carelessly and poorly wrapped. Additionally, when I asked for a bag, her response was rude and dismissive, as though I had made an unreasonable request.

I also noticed that neither of the staff members were wearing name tags, which made it difficult to identify them for this feedback.

I believe good customer service is essential for a positive customer experience, and I hope this feedback will help improve service standards at your store.

Thank you for your attention.

Service: 1

Pushpendra Mangroliya

I recently visited this Subway location and ordered three footlongs, but unfortunately, the experience was disappointing. The sandwiches were poorly prepared and didn’t match what I ordered - it really ruined the whole meal. I’ve been to this location a few times before and usually had a good experience, but this time was different. It seemed like the staff member preparing the subs wasn’t interested in her job or putting any effort into the order. I believe it’s important for the owner or manager to pay attention to the quality of service and ensure employees are properly trained. Customers deserve to receive what they pay for.

Atmosphere: 3

Food: 2

Service: 1

Survanshu Saxena

No change of gloves. Unhygienic. Same gloves for veg and non veg both.

Ryan Li

20 orders not one is right

Evan Sadler

Rude staff. Bad food

Natalie Kay

NEVER order from here, this location made me ill. I ordered on DoorDash and never have a problem with delivery from restaurants but this location must have had rotten food or meat they put on my subs as my partner and I have been sick after consuming the food.

I am disgusted to find so many bad reviews about this location, subway has never made me sick before but after seeing numerous people complaining, there’s no doubt that it is this location that is lacking in quality. This location desperately needs a food safety inspection and to re-train staff on proper handling & storing of food to prevent this from happening. Also would agree with other reviews that they put bare minimum toppings but drenched the subs in sauce. I will not be a return customer and it has put me off subway altogether.

yahooizzle

Best subway location hands down also open 24 hours.

JJ

I visit this Subway every day of the week, and the experience is always great! The food is fresh and delicious, and the service is quick. Nidhi is fantastic—friendly and efficient, making the visit even better. Every employee here is amazing and does a great job. Highly recommend!

Rajdeep B

I understand they are a busy location, but they need to read the instructions for the online orders.

Multiple times now, I've picked up my order and realized that either an ingredient was missed, the wrong ingredients were added, or that they didn't follow the special instructions.

YOUNGWOO KIM

I bought subway in the morning.
Here is very unhygienic....one of staff using only one glove...she doesnt never chaged glove... touched paper bag, counter machine, receipt paper after she made food..... never changed glove
Looks like unhygienic omg....
I will never go there...🤢🤢🤢🤢🤢🤢

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