I never like to write bad reviews but this is one store that really needs warning! This was by far the worst experience I’ve ever had at a subway. Genuinely the worse customer service and portion size ever. For reference I ordered a wrap and attached is an image of what I received. Even after asking for more toppings, the employee would barely put anything on. We got overcharged for chips and a drink combo after we clarified that WE DID NOT want any explicitly stating no several times. Not once did the employee apologize. The manager helped resolved the issue but again the customer service was just awful with a big lack of empathy and knowledge about what he was doing himself.
Atmosphere: 1
Food: 1
Service: 1
Mateo
Fast clean and nice staff
Atmosphere: 5
Food: 5
Service: 5
Shamim Amini
I got my sandwich made, and went to pay with a $50 dollar bill. The girl had to call her manager or owner to verify the bill. She started to take pictures of it and sends them to him for verification, and then waited for him to verify if it’s real was real or not. I ended up waiting several more minutes as they discussed the bill on the phone.
If the owner is concerned with counterfeit bills maybe he should invest in a detection machine or train his staff on how to handle cash properly. This was uncomfortable and unprofessional. I really was disappointed and decided to take my money back and leave.
Atmosphere: 1
Food: 1
Service: 1
pranav gaikwad
Gurleen was great..she understood my prefer properly. Thanks for great customer service.
Atmosphere: 5
Food: 5
Service: 5
David B
Been to this location a couple times , been many years since my last visit , owner incredibly cheap . 3 tomato’s , 4 pickles , 4 cucumbers , 4 leafs spinach , pretty sure the toaster isn’t on to actually heat the sandwiches . Doesn’t give out bags with subs . Incredibly cheap . I know why I never went back after my first visit !!!
Atmosphere: 1
Food: 1
Service: 1
Citlali Ramirez
Excellent service
Atmosphere: 5
Food: 5
Service: 5
andy Winning
The lady working made sure to level the scoop of steak to ensure i got barely any on the $15 sub i bought. I havent been back since. go to Mr Sub instead.
Sara Amin
That’s why the review rating is low—the customer service is absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
Vidhi Patel
Placed an online order and reached the store on time, but my food wasn’t ready. The old guy there said he “missed the notification” and then started making my bowl only after I arrived. Not only did this waste my time, but he also made it carelessly – missed cheese and many of the items I had actually selected. If I’m paying for something, I expect it to be ready on time and exactly as I ordered. This kind of service is unacceptable. I expect either a refund or at least a coupon for next time – customers shouldn’t have to suffer because of staff mistakes.
Atmosphere: 2
Food: 2
Service: 1
Alison
It's a pretty regular subway but what makes this place standout is Gerleen's friendly service (I hope I'm spelling her name properly- I'm here on Wed Sept 17 at 11:30am). I have celiac disease and she was very thoughtful as to the proper precautions to avoid cross contamination. Well done! Management should give this employee a raise! Thank you!!!
I never like to write bad reviews but this is one store that really needs warning! This was by far the worst experience I’ve ever had at a subway. Genuinely the worse customer service and portion size ever. For reference I ordered a wrap and attached is an image of what I received. Even after asking for more toppings, the employee would barely put anything on. We got overcharged for chips and a drink combo after we clarified that WE DID NOT want any explicitly stating no several times. Not once did the employee apologize. The manager helped resolved the issue but again the customer service was just awful with a big lack of empathy and knowledge about what he was doing himself.
Atmosphere: 1
Food: 1
Service: 1
Fast clean and nice staff
Atmosphere: 5
Food: 5
Service: 5
I got my sandwich made, and went to pay with a $50 dollar bill. The girl had to call her manager or owner to verify the bill. She started to take pictures of it and sends them to him for verification, and then waited for him to verify if it’s real was real or not. I ended up waiting several more minutes as they discussed the bill on the phone.
If the owner is concerned with counterfeit bills maybe he should invest in a detection machine or train his staff on how to handle cash properly.
This was uncomfortable and unprofessional. I really was disappointed and decided to take my money back and leave.
Atmosphere: 1
Food: 1
Service: 1
Gurleen was great..she understood my prefer properly. Thanks for great customer service.
Atmosphere: 5
Food: 5
Service: 5
Been to this location a couple times , been many years since my last visit , owner incredibly cheap .
3 tomato’s , 4 pickles , 4 cucumbers , 4 leafs spinach , pretty sure the toaster isn’t on to actually heat the sandwiches . Doesn’t give out bags with subs . Incredibly cheap . I know why I never went back after my first visit !!!
Atmosphere: 1
Food: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
The lady working made sure to level the scoop of steak to ensure i got barely any on the $15 sub i bought. I havent been back since. go to Mr Sub instead.
That’s why the review rating is low—the customer service is absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
Placed an online order and reached the store on time, but my food wasn’t ready. The old guy there said he “missed the notification” and then started making my bowl only after I arrived. Not only did this waste my time, but he also made it carelessly – missed cheese and many of the items I had actually selected. If I’m paying for something, I expect it to be ready on time and exactly as I ordered. This kind of service is unacceptable. I expect either a refund or at least a coupon for next time – customers shouldn’t have to suffer because of staff mistakes.
Atmosphere: 2
Food: 2
Service: 1
It's a pretty regular subway but what makes this place standout is Gerleen's friendly service (I hope I'm spelling her name properly- I'm here on Wed Sept 17 at 11:30am). I have celiac disease and she was very thoughtful as to the proper precautions to avoid cross contamination. Well done! Management should give this employee a raise! Thank you!!!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Gurleen great customer service 🚀🚀🚀
Atmosphere: 5
Food: 5
Service: 5
Great service by SIM
SIM was quick and efficient
Atmosphere: 5
Food: 5
Service: 5
SIM was so polite and made my sandwich with utmost care.I always prefer my sandwich to be made by her.
She is so efficient at her job.
Atmosphere: 5
Food: 5
Service: 5
Good service. Loved the sub
Good food
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