Wonderful dining experience at Swiss Chalet on Golf Links Road, Ancaster, ON. Tasty food. Had the chicken and ribs combo. Extra sauce, no charge. Good crispy fries. Clean washrooms. Excellent service. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Kathleen Foran
Very unclean, sticky floors and tables. Smelly and unwashed bathrooms! Disappointing as Swiss Chalet was always a great place to visit.
Atmosphere: 1
Food: 3
Service: 3
Frankie Chiu
Food was no taste, chicken legs too too dry and small, spring rolls is no taste too! The service is very bad and rude , I haven't finished my lunch the lady haven't asked me and cleanup my table , actually lunch time the dining room is empty, I don't understand why she so rush , just only 2 o'clock !I don't come this location again !
Atmosphere: 1
Food: 1
Service: 1
John and Linda Moore
We live across the street from Swiss Chalet in Ancaster and moved here two years ago. We planned to make good use of having such a renowned restaurant in such close proximity, but we’re very disappointed at first. The restaurant was constantly understaffed, ran out of product (ribs), short changed orders, and the manager was rude beyond belief. Last week, we gave the restaurant another try not expecting much, and we’re very pleasantly surprised. I asked the friendly and efficient waitress (Lori B) what had changed and she explained that a former manager had returned to the restaurant. The previous manager was fired. We noted that the atmosphere in the restaurant had improved. The food was great, nothing was missing as had previously constantly happened even with takeout orders, and the staff was accommodating and personable. Swiss Chalet was previously a last resort… Now it will be a first choice!
Atmosphere: 4
Food: 5
Service: 5
Emma D
Great food. Restaurant was very busy, but Lori B. made our experience very pleasant.
Atmosphere: 4
Food: 5
Service: 5
Maria Vos
Kris was my server and was wonderful, please ask for her and she will make sure you enjoyed your meal, she has a great personality I will be back.
Atmosphere: 5
Food: 5
Service: 5
Scott McTavish
Excellent food and even better service! Always a great meal and great time at a great Canadian restaurant.
Atmosphere: 5
Food: 5
Service: 5
Keith Turn
They have gone down hill over the years.
Atmosphere: 2
Food: 2
Service: 3
Demy Molella
Kris was absolutely incredible! It was busy, but she brought everything on time and went over and above in helping us. Her service was incredible. The food was delicious and hot And so is she!!😍
Atmosphere: 5
Food: 5
Service: 5
Chelsea
Waitress she was so rude to our table but nice to everyone else around us (we were the only coloured people in the dining room) also clearly understaffed which caused slow service and cold food. Second time with the exact same waitress and same experience with food and service.
takeout is a hot mess! people who ordered online had over an hour waits. if you ordered in person it was only 45 min.
Clayton Vong
Prepare orders too long! Bad service Terible
Atmosphere: 1
Service: 1
Joan Romanetti
Lori B. was an excellent server. She attended to our every need before we even asked. Food was also delicious .
Atmosphere: 5
Food: 5
Service: 5
Reg McRae
Ordered order for pickup, order was late , French fries were not cooked
Atmosphere: 2
Food: 1
Service: 2
graham thomas
Don’t bother. Worn out, dirty and purposely under staffed. Not sure why, seems like they haven’t invested anything in up keep, with minimal staff. Almost like they’re having creditors issues.
Wonderful dining experience at Swiss Chalet on Golf Links Road, Ancaster, ON. Tasty food. Had the chicken and ribs combo. Extra sauce, no charge. Good crispy fries. Clean washrooms. Excellent service. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Very unclean, sticky floors and tables. Smelly and unwashed bathrooms! Disappointing as Swiss Chalet was always a great place to visit.
Atmosphere: 1
Food: 3
Service: 3
Food was no taste, chicken legs too too dry and small, spring rolls is no taste too!
The service is very bad and rude , I haven't finished my lunch the lady haven't asked me and cleanup my table , actually lunch time the dining room is empty, I don't understand why she so rush , just only 2 o'clock !I don't come this location again !
Atmosphere: 1
Food: 1
Service: 1
We live across the street from Swiss Chalet in Ancaster and moved here two years ago. We planned to make good use of having such a renowned restaurant in such close proximity, but we’re very disappointed at first. The restaurant was constantly understaffed, ran out of product (ribs), short changed orders, and the manager was rude beyond belief. Last week, we gave the restaurant another try not expecting much, and we’re very pleasantly surprised. I asked the friendly and efficient waitress (Lori B) what had changed and she explained that a former manager had returned to the restaurant. The previous manager was fired. We noted that the atmosphere in the restaurant had improved. The food was great, nothing was missing as had previously constantly happened even with takeout orders, and the staff was accommodating and personable. Swiss Chalet was previously a last resort… Now it will be a first choice!
Atmosphere: 4
Food: 5
Service: 5
Great food. Restaurant was very busy, but Lori B. made our experience very pleasant.
Atmosphere: 4
Food: 5
Service: 5
Kris was my server and was wonderful, please ask for her and she will make sure you enjoyed your meal, she has a great personality I will be back.
Atmosphere: 5
Food: 5
Service: 5
Excellent food and even better service! Always a great meal and great time at a great Canadian restaurant.
Atmosphere: 5
Food: 5
Service: 5
They have gone down hill over the years.
Atmosphere: 2
Food: 2
Service: 3
Kris was absolutely incredible! It was busy, but she brought everything on time and went over and above in helping us. Her service was incredible. The food was delicious and hot And so is she!!😍
Atmosphere: 5
Food: 5
Service: 5
Waitress she was so rude to our table but nice to everyone else around us (we were the only coloured people in the dining room) also clearly understaffed which caused slow service and cold food. Second time with the exact same waitress and same experience with food and service.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
takeout is a hot mess! people who ordered online had over an hour waits. if you ordered in person it was only 45 min.
Prepare orders too long! Bad service
Terible
Atmosphere: 1
Service: 1
Lori B. was an excellent server. She attended to our every need before we even asked. Food was also delicious .
Atmosphere: 5
Food: 5
Service: 5
Ordered order for pickup, order was late , French fries were not cooked
Atmosphere: 2
Food: 1
Service: 2
Don’t bother. Worn out, dirty and purposely under staffed. Not sure why, seems like they haven’t invested anything in up keep, with minimal staff. Almost like they’re having creditors issues.
Atmosphere: 2
Service: 2
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