Swiss Chalet
735 Queenston Rd, Hamilton
(905) 561-1414
Recent Reviews
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The steamed vegetables were hard as a rock, garden sald was awful, the sald was white. Obviously they didn't care, lots of restaurants around to choose from.
Atmosphere: 3
Food: 1
Service: 3
We visited this Swiss Chalet location twice, and every time, we enjoyed our time here. We like the Swiss Chalet restaurant brand because of their delicious food at very reasonable prices. We ordered their new parm chicken meal with ceaser salad, chicken and broccoli soup bowl, kids pizza, and drinks. They were tasted good and yummy. We enjoyed our dinner. Moreover, this location is quite spacious, and the staff were very nice and friendly. I would definitely recommend this restaurant.
Parking: They have their own parking lot.
Kid-friendliness: Kids enjoy the place as they get crayon colors and gifts when they leave.
Wheelchair accessibility: This place is accessible.
Atmosphere: 5
Food: 5
Service: 5
Absolutely disgusted with this location. I placed my order at 4:45 for a 6:25 delivery time. It is currently 7:47 and our food has finally arrived. The only plus at this time that I can see is that at least the food is still hot. I will not be ordering from Swiss Chalet EVER again as this is the second time this has happened to us.
Atmosphere: 1
Food: 1
Service: 1
If I didn't have to press a star to post this review, that's how many I would give. A big Zero! I waited 2 hours for my food
Forgot a 1/3 of my food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quarter Chicken Dinner, Poutine
Maria at The Queenston location. Great personality and very pleasant. Thank you
Parking: Free parking
Kid-friendliness: Great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner, Coconut Cream Pie, Garden Salad
We got waitress named Matt, He was very kind and Very passionate about working there
Atmosphere: 3
Food: 4
Service: 5
Food was great and Maria is awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner
First off, I swear he must have trained with NASA because my order arrived at warp speed. I placed my order, blinked, and suddenly Arun was at my door, grinning like a man who just outran the cops in a high-speed chase.
Presentation? Immaculate. The bag was handed to me like it contained the lost treasure of Atlantis. Not a single fry out of place. The rotisserie chicken? Perfectly nestled like a newborn baby in a warm blanket of gravy.
Customer service? Unmatched
Atmosphere: 5
Food: 5
Service: 5
Arun the delivery guy was such a professional. The kitchen undercooked the chicken and he went back to the restaurant, had it recooked and came right back. At least that’s what he told us. 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Maria (Our waitress) was very friendly and funny. Made our day. She also gave fantastic service.
Had the Stir Fry which was excellent.
Atmosphere: 4
Food: 4
Service: 5
Maria was our server. She is always fast, friendly and always has a big smile on her face! We had a large table today and as usual Maria was efficient as ever!
Atmosphere: 5
Food: 5
Service: 5
Told us was empty and then refused to seat us upon arrival
Service: 1
They tell you they don't take reservations. When you walk in, they say they don't have room because they have reservations
Service: 1
Chicken quarter dinner, they weren't joking. Seriously the size of the chicken is a quarter of the packaging box or on par with the size of a tic-tac gums 😄. These must be pigeons because of the size. Quite expensive dinner if thats what they're using.
Atmosphere: 3
Food: 1
Service: 3
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