Swiss Chalet

735 Queenston Rd, Hamilton
(905) 561-1414

Recent Reviews

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Jan Male

Well I just left there. My food was cold and I could not find the girl that was the server. She was training someone and never came to table. I had to go find her. I also took a salad home and it’s bad. This is ridiculous. You used to have good food and service. Do better!

Atmosphere: 4

Food: 2

Service: 1

Carrie Deon

Food was delivered on time, however, the chicken was very dry, mashed potatoes were glued to the box, and did not receive double order of chalet sauce. It was not really edible but did not go through heart ache to return. In the garbage it went.

Atmosphere: 1

Food: 1

Service: 1

jason Jhp

Worst food I've eaten. The chicken is dry and overcooked. The fries is soft and burnt. I will never waste money on this type of food again. Absolutely horrible. Today was Thanksgiving. The store had so many food delivery Driver's, that made the small, space very congested. The store and staffs/ Manager, has no organizations, skills towards a bz time. My suggestion is, cook your own food.

Atmosphere: 1

Food: 1

Service: 1

Sarah Harnett

Hello there, we would just like to say thank you so much to our lovely server Marissa and her boss Jessica 💜 They are just amazing! Thank you all so much and Happy Thanksgiving 🦃 We all had an amazing time! 💜

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Beaton

The chicken dinners were enjoyable - fresh & juicy chicken with good sides. Our visit was definitely elevated by our server, the delightful Kristine - her positive energy & attentive service very were impactful.

Bob Beatson

Maria is amazing. Services and courtesy 5 star

Dorothy Townsend

We always go to Swiss Chalet because the food is good and our waitress is Maria who we love! She makes us feel welcome and we ask for her when we come. She takes care of us well always!!!

K \u0026 D Sampson

Had the Roast Beef special was awesome. I'm definitely a fan. And as for restaurant meals out, you can't beat the value at Swiss Chalet.

Deborah Barlow

Maria at Queenstown Rd. excellent service but fries were cold and chicken is too small.

Len Whittaker

Very friendly efficient great at what she does

Jacob

Okay food pretty yummy

Paul Binag

Maria is the best !!! She is very attentive and remembers all her customers and makes you feel special. Thx Maria for all you do !!!

Joe Klus

The steamed vegetables were hard as a rock, garden sald was awful, the sald was white. Obviously they didn't care, lots of restaurants around to choose from.

Atmosphere: 3

Food: 1

Service: 3

Enaiyat Ghani Ovy

We visited this Swiss Chalet location twice, and every time, we enjoyed our time here. We like the Swiss Chalet restaurant brand because of their delicious food at very reasonable prices. We ordered their new parm chicken meal with ceaser salad, chicken and broccoli soup bowl, kids pizza, and drinks. They were tasted good and yummy. We enjoyed our dinner. Moreover, this location is quite spacious, and the staff were very nice and friendly. I would definitely recommend this restaurant.

Parking: They have their own parking lot.

Kid-friendliness: Kids enjoy the place as they get crayon colors and gifts when they leave.

Wheelchair accessibility: This place is accessible.

Atmosphere: 5

Food: 5

Service: 5

jedimomma

Absolutely disgusted with this location. I placed my order at 4:45 for a 6:25 delivery time. It is currently 7:47 and our food has finally arrived. The only plus at this time that I can see is that at least the food is still hot. I will not be ordering from Swiss Chalet EVER again as this is the second time this has happened to us.

Atmosphere: 1

Food: 1

Service: 1

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