Royal 9 is always the best and I love the atmosphere here! Super nice staff and very good milk tea!
Dadao li
My favorite bubble tea shop in the entire Hamilton area!! Very nice staff and cozy environment, all the drinks are amazing! highly recommend!
Joyce Shen
Nice location and very good quality
Eva
This place specializes in their Deerioca drinks with brown sugar tapioca, but they’re never ready when the store opens. They open at 11:30am, yet the Deerioca drinks aren’t available until about two hours later. It’s frustrating because that’s what they promote and what most people come for.
On top of that, the wait time for drinks is always long. I understand there’s only one employee working, but if you’re running a bubble tea shop, it would really help to hire more staff so customers don’t have to wait so long.
Overall, it’s disappointing that their main specialty isn’t ready during opening hours and the service is so slow.
Adam Czach
Love this place
Mohammed Hadi
Loved my Crunchy Tiramisu Milk tea and The Alley Trio Milk tea
Selena Arruda
Wow I had a drink here the other day called the tiramisu crunchy drink and I have never had something like that in my life before for bubble tea, it was delicious!!! 5/5
Ian Roxas
Asked for a lime slush, I don’t go the The Alley often so I wasn’t sure of the name. The man at the counter let me know they have nothing of the sort and the closest thing would be a kiwi slush so i ordered that. Turns out, the drink is called a lime green tea. When I let them know that was what I wanted, they said “oh yeah the crushed iced drink”? The guy didnt even start making my drink so I asked if I could change my order but they refused and I had to order again. It was not busy at all there was only one person ahead of me. Terrible customer service. I shouldn’t have to pay extra because the staff don’t know their menu. Never coming back.
Saif
This place is terrible, $12 for a shitty drink and then 20 minutes for them to make it. It’s overpriced and even when there’s more than enough workers, it takes that long for one drink. There’s no excuse for it. I saw customers order from 10 minutes after me get their drinks first. Workers only excuse was there was only one blender. Don’t recommend coming here.
I always enjoy coming to The Alley. The drinks are consistently delicious, and the atmosphere is cozy. What really stands out is the service! I want to give a special shout-out to Vicky — she’s always welcoming, patient, and super attentive. Whether it’s recommending drinks or customizing sweetness and ice levels, she handles it with such professionalism. Every visit feels pleasant and well taken care of because of her. Thanks to Vicky, this place has become one of my favorite bubble tea spots!
WeiSheng Tai (Davidson)
Great service at The Alley! The staff are very friendly and helpful, especially Vicky who made the experience even better.
Daniel Nguyen
Cool bubble tea place with nice helpful Staff . Must have Strawberry green tea with light ice .
Hannah Tessema
By far the best bubble tea I’ve ever had. The atmosphere vibe at this place is amazing.
The staff here are friendly, and the place can get busy, but never too noisy. The prices are reasonable too, but mostly their main bubble tea is the best I’ve ever had.
Jasdeep Dhillon
Their deerioca is good, but their tea is like 99% milk. Ordered a milk tea with less sugar and it just tasted like sugary milk tapioca.
Royal 9 is always the best and I love the atmosphere here! Super nice staff and very good milk tea!
My favorite bubble tea shop in the entire Hamilton area!! Very nice staff and cozy environment, all the drinks are amazing! highly recommend!
Nice location and very good quality
This place specializes in their Deerioca drinks with brown sugar tapioca, but they’re never ready when the store opens. They open at 11:30am, yet the Deerioca drinks aren’t available until about two hours later. It’s frustrating because that’s what they promote and what most people come for.
On top of that, the wait time for drinks is always long. I understand there’s only one employee working, but if you’re running a bubble tea shop, it would really help to hire more staff so customers don’t have to wait so long.
Overall, it’s disappointing that their main specialty isn’t ready during opening hours and the service is so slow.
Love this place
Loved my Crunchy Tiramisu Milk tea and The Alley Trio Milk tea
Wow I had a drink here the other day called the tiramisu crunchy drink and I have never had something like that in my life before for bubble tea, it was delicious!!! 5/5
Asked for a lime slush, I don’t go the The Alley often so I wasn’t sure of the name. The man at the counter let me know they have nothing of the sort and the closest thing would be a kiwi slush so i ordered that. Turns out, the drink is called a lime green tea. When I let them know that was what I wanted, they said “oh yeah the crushed iced drink”? The guy didnt even start making my drink so I asked if I could change my order but they refused and I had to order again. It was not busy at all there was only one person ahead of me. Terrible customer service. I shouldn’t have to pay extra because the staff don’t know their menu. Never coming back.
This place is terrible, $12 for a shitty drink and then 20 minutes for them to make it. It’s overpriced and even when there’s more than enough workers, it takes that long for one drink. There’s no excuse for it. I saw customers order from 10 minutes after me get their drinks first. Workers only excuse was there was only one blender. Don’t recommend coming here.
Love the crunchy brown sugar milk tea slushie
Restaurantji Recommends
I always enjoy coming to The Alley. The drinks are consistently delicious, and the atmosphere is cozy. What really stands out is the service! I want to give a special shout-out to Vicky — she’s always welcoming, patient, and super attentive. Whether it’s recommending drinks or customizing sweetness and ice levels, she handles it with such professionalism. Every visit feels pleasant and well taken care of because of her. Thanks to Vicky, this place has become one of my favorite bubble tea spots!
Great service at The Alley! The staff are very friendly and helpful, especially Vicky who made the experience even better.
Cool bubble tea place with nice helpful Staff . Must have Strawberry green tea with light ice .
By far the best bubble tea I’ve ever had. The atmosphere vibe at this place is amazing.
The staff here are friendly, and the place can get busy, but never too noisy. The prices are reasonable too, but mostly their main bubble tea is the best I’ve ever had.
Their deerioca is good, but their tea is like 99% milk. Ordered a milk tea with less sugar and it just tasted like sugary milk tapioca.
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