The Alley

1050 King St W Unit 5, Hamilton
(905) 522-5300

Recent Reviews

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G

There customers service is just weird. I called to place an order, the 1st sentence they said was “ can you hold?” No hello, no how may I help you, nothing. I was put on hold for a long time and then they hang my phone. Such a poor service.

Kirandeep Kaur

Love coming here! The staff are always welcoming and efficient, and the drinks never disappoint. Easily a 10/10 every time. Truly one of my favourite places!

Ali Hassnain

Great Bubble tea but a bit hard to justify the price

Shima Ebrahimi

We ate crunchy cacao milk tea which was delicious. Cozy place that is good to work.

Sebastian G

Great people working there. Had bubba tea making class. Great way to learn different types of bubba and different tea. Class was fun, had the atmosphere of hanging out. (vibing/chilling)

Kira LeBlanc

I absolutely LOVE the alley and maybe this was just an off day but I was so disappointed!
The tapioca was undercooked and the tiramisu smoothie had big ice chunks, I even had to pay for parking just for it to let me down.

Yurong Diao

It’s too sweet. It’s too expensive for foreigners to buy.

Wey Cool

The store owner needs to check this location's (near McMaster) bubble's quality. I've been to this location many times. The last two times is March 05, 2025 around 8:30pm and the other time is about 3 weeks ago. Both times the bubbles are quite hard. It tastes under cooked. Very disappointing. I am okay with one "bad day" but this is second time now.

I didn't want to write a bad review but when I went to your website, there is no Email under Contact. Only phone number is listed.

I love tapioca but I hate it when it's either under cooked (too hard) or not chewy (re-heated).

Miriam Moughabat

I like this place whenever I crave bubble tea. A bit of feedback regarding the cleanliness of the space—maintaining a high standard of cleanliness is crucial in the food and beverage industry.

Chloe Wang

Don’t go to this place. Every time I answered no topping they added the topiaco (with extra charge) and ruined the whole tea. Three times.

Samantha Williams

Tapioca tastes old, drinks aren’t good and too overpriced

Kaitlyn Phan

Love the aesthetic, the staff are super chill, great atmosphere my friends and I were hanging out here for at least 1 hour (many more) and it's actually such a vibe, the bubble tea also looks really good and tastes pretty good COMING BACK HERE AGAIN :)

Atmosphere: 5

Food: 5

Service: 5

Nalani James

My favorite place to grab a drink near McMaster (the drinks are always amazing!). Best atmosphere to study and write! My go to place, and all the employees are very friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crunchy Tiramisu Milk Tea, Tiramisu, Deerioca Fever

emma castagner

very cute cafe in westdale! very nice to study in, lots of drinks to choose from

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Passionfruit

Simon Tran

The place is so cozy, good workers! Mango green tea is the best ?

Atmosphere: 5

Food: 5

Service: 5

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