Tim Hortons

1368 Upper Gage Ave, Hamilton
(905) 318-8222

Recent Reviews

Sort by
Kayden Ohlhoff

This Tim Hortons location really stands out for its speed, professionalism, and genuine care for customers. The team works efficiently without sacrificing quality, and my order was ready quickly and exactly how I wanted it.

What impressed me most was how professional and attentive the staff were. Even during a busy rush, they stayed calm, organized, and respectful, making sure everyone was taken care of. You can tell they take pride in what they do and truly value their customers.

The friendly attitude and attention to detail made the whole experience smooth and enjoyable. It’s not just fast service—it’s thoughtful service too.

I’ll definitely be coming back. Highly recommend!

Kiefer Ohlhoff Ohlhoff

Really impressed with this Tim Hortons location! The team here does a fantastic job making customers feel welcome right away. Everyone I interacted with was friendly, upbeat, and genuinely helpful.

Service was quick and efficient, and my order was made perfectly. The staff handled everything with professionalism and a great attitude, even though it was pretty busy. It’s clear they work well together and care about giving people a good experience.

What stood out most was how kind and attentive everyone was—it made a simple coffee run feel much better than usual.

Definitely one of the better locations I’ve been to. I’ll be stopping by again for sure!

Atmosphere: 5

Food: 5

Service: 5

Mohammad Haidar Mohammad

Great food but most of the workers are carens

Atmosphere: 2

Food: 4

Service: 1

Tiff C

Staff is always nice and drink is always consistently good

Atmosphere: 3

Food: 5

Service: 5

Z. Y.

Drive through order always quick always correct and they were always friendly ~

Atmosphere: 4

Food: 5

Service: 5

Hamilton Tony Channel

Well I paid then the drive thru girl gave me a bag and it ripped between her and me and fell on ground. She thought I would pick it up and carry on. I'm not eating something that came off the ground. Then she blamed me for it happening. Then a manager had to bring me new food. Why do I go here. Why....?

Atmosphere: 1

Food: 1

Service: 1

Alexandra S

I just want to give a huge shoutout to Courtney, Shelley, and Teresa at Tim Hortons. These ladies consistently go above and beyond every single time I come in. It’s not just about getting my order right, it’s the way they treat people. They’re warm, patient, friendly, and genuinely make you feel welcome.

No matter how busy it gets, they handle everything with professionalism and positive energy. It really makes a difference in someone’s day to be greeted with a smile and great service. Customer experience like that isn’t easy to find, and it definitely doesn’t go unnoticed.

Tim Hortons is lucky to have them. Thank you, Courtney, Shelley, and Teresa, for always showing up and setting the standard.

Atmosphere: 5

Food: 5

Service: 5

Mike Majer

I had such a great experience today thanks to an amazing team! I came in and asked the girls their names, and Courtney, the supervisor on the floor, let me know they were Melvin and Lynn. Everyone was so friendly ! Compared to other Tim Hortons Ive been too.

Outstanding work all around. Courtney took my order at the front, Lynn was already making my coffee while I was still saying my order, and Melvin served me my lunch with a smile and told me to enjoy and have a great day.

The teamwork was seamless and so professional. You can really tell they work well together and care about their customers. Thank you for the excellent service

Andy R

I had a great experience at this Tim Hortons, and Courtney truly stood out. She was friendly, professional, and made sure my order was exactly right. Even during a busy time, she stayed positive and efficient, which made the whole visit pleasant.

Atmosphere: 5

Food: 5

Service: 5

Lyss Campea

Best Tim Hortons to go to . I will never go to any other . The only perfect coffee I get is from here ! They are so welcoming and kind the best atmosphere to be around so welcoming and so king everyone is ! Will 1000000% strongly recommend

Atmosphere: 5

Food: 5

Service: 5

Ryan White

Most timmies will mess your order up, or give you sloppily put together food. I don't go to Tim's to often but my meal was perfect at this location, just a simple BELT and an iced lemonade but it was a good change of pace from most timmies, Courtney's service was 10/10 might go to timmies again

Natalie Bee

This used to be the best spot to get boston cream donuts. Things have drastically declined. My boston cream had no filling. My double chocolate donut was soo small there was no hole in the middle.

Atmosphere: 1

Food: 1

Service: 3

Victoria Hess

The manager Teresa goes above and beyond for her store and customers , every time I go there I’m always greeted with the most friendliest smile and a great laugh! She always makes sure that my order is completed before I am even done paying.
10/10 service from this location , I have to say this is by far the best tim hortons in Hamilton!
Amazing staff especially the morning staff! And there speed to get orders out is fantastic , keep up the great work Teresa definitely going to keep returning back!

Atmosphere: 5

Food: 5

Service: 5

Alee Alee

Everytime I walk into this store before my shift i am greeted kindly. The afternoon staff is always super kind, smiling and even upselling products.

They have a great selection of donuts!

It's never super loud, usually pretty quiet unless its busy in the store.

The food is always great and I definitely enjoy coming to this store and ordering a drink and know its being made properly.

Atmosphere: 4

Food: 4

Service: 4

Gavin Lindley

The staff was amazing but find the last week when I have come to the store they never have what I want or low on donuts

Atmosphere: 5

Food: 1

Service: 5

Loading...