Tim Hortons
894 Upper James St, Hamilton
(905) 389-1186
Recent Reviews
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There drive through service needs ALOT of work with training or training new people. Some days it moves fast and some days it's like molasses.
Atmosphere: 3
Food: 4
Service: 2
Lady manager is very rude and unprofessional. If she is not there then my experience is amazing but she is racist thats why she has some problems. Which tim hortons should not support
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible location. I’ve had so many issues here. Typically it was an issue with scan and pay, but I also had an employee charge me for an order that wasn’t mine, THREE TIMES.
Lately it’s been the iced Capps. I drink them daily, and know the taste by heart. They’re consistently too dark, and have been using NON FRESH DAIRY MILK to make them. Night shift is consistently leaving a coffee cup of milk on the counter and using that to make iced Capps. That’s unsanitary and unsafe. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Go there every morning before i leave for work. Order same coffee everyday but surprisingly, it taste different everyday. This morning sikh guy at the window charged me $3 extra and upon asking for refund, his reply was rude..
The people are nice but everything I order is always wrong, incomplete or poorly prepared. $7 for a farmers wrap and there was literally a dot of sauce.
Atmosphere: 3
Food: 1
Service: 3
Asked for light ice, the cup was full of ice and the coffee was watery. Disappointed.
Atmosphere: 1
Food: 1
Service: 1
This location is walk in and drive through only. I find you have to be pretty clear with the employees with your order, otherwise they might not understand you clearly. Still despite this, they tend to make the order as fast as possible I find, which is great if you value speedy service that is quick and gets your coffee or donut or Timbits out quickly as possible
Atmosphere: 2
Food: 4
Service: 3
Long waiting time via drive through.
Friendly employees. Fast drive thru
Atmosphere: 5
Food: 5
Service: 5
Quick food service as well as great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut
Restaurantji Recommends
I asked if there was corn in the buffalo chicken wrap because I’m allergic…got told no. Take a bite in it and sure enough there’s corn in it.
I’ve been a regular at this store for over two years, and I’ve always found the staff to be friendly and the food to be great. Sure, there have been occasional minor mistakes with my order, but they’re always quick to fix it, and I find that it doesn’t overshadow the consistently positive experience. While I understand that mistakes happen, I don’t think it’s fair to judge the entire business harshly over a single error. Overall, it’s a reliable spot with great service, and I’ll continue eating there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Great and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I waited a while, that's fine.. but when I got my order, I had to get my own straws, put my drinks in the tray myself. Not sure what's going on these days, but it seems all the fast food services are losing their spark. To top it up, the workers communicated in their own language, that made me feel great 👍
Atmosphere: 1
Food: 3
Service: 1
Bad customer service
i asked for less Ice the guy working juat dropped the ice and didnt even fill the drink full.
srsly paying alot of half full drink.
i asked him can u fill it properly
replying with oh its this much less only
Atmosphere: 1
Food: 1
Service: 1
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