I ordered a large French vanilla and a toasted everything bagel with cream cheese, I received a burnt bagel instead.
Atmosphere: 1
Food: 1
Service: 1
Diana Henderson
I came in today for a tea. I usually go through drive-through., What I didn’t like is that everyone is talking in their own language behind the counter to each other. Everything was matter-of-fact and cold. Unfortunately, my tea was not made correctly either. Nov 2nd again the worst service , lm the only one at the counter and still waited to be served. After everyone finishes their conversations in their language then u will be served. I went to Tim’s again today 7 people working and there is still a line, we all can live with a little line, but please speak english in the presence of your co workers and customers.
Atmosphere: 1
Service: 1
Marcy Hamilton
Staff is always forgetting items purchased. Either missing muffin, pastry, always something I order is missing. Staff needs to pay attention more
Julia Novikova
The cashier asked three times to use another card for payment and said that it does not work, although these are cards from different banks!! Apple Pay does not work either. I was late for work and spent an extra 10 minutes there, and in the end she took back my entire order and I left without coffee and food, although the problem was clearly in the payment machine. Extremely touristy and unfriendly and stingy
Atmosphere: 1
Service: 1
Alrem Marikit
I refuse to go to any other Timmies. Even though it’s smaller the service is better, staff are nice, and often they don’t have things but they tell you that and offer other options. Other Timmies, they just get my order wrong or it doesn’t taste right.
Food: 5
Service: 5
Nathan
Shoutout to whoever makes the schedule here, it was real good thinking putting the trainee who doesn’t speak English well on the Friday breakfast rush working the register ….really building that lineup through the gas station
Service: 1
Joey Mleczko
I hate leaving 1 star reviews but this will have to be my second one. At the drive thru and my wife leaned over me to order a “medium pumpkin spice latte”
The person serving me informed me that muffins only came in one size. Thinking they just couldn’t hear us, my wife clarified “a latte”
The server responded me that they were voiding my order and said “good bye”.
I understand that in customer service things can happen and everyone has bad days, but this seemed unnecessary. It’s difficult to understand people in the drive thru so we were just clarifying, and instead were treated rudely and had our whole order cancelled.
Not that it matters, but I won’t be giving this location any of my money again.
Food: 3
Service: 1
Jake Murphy
Not only is it 75% ice /5% coffegranuals they were nothing but dry rude
Been going here for years. Must be under new management, all new staff. I have had nothing but problems. Closed for sewage issues but still took a mobile order and despite having to throw out all of their coffee they brewed a pot for me and told me it was safe to drink.i was unsure and ultimately did not take the coffee as I didn't trust it. I mean, you threw out all your coffee for a reason. I will be finding a new Tim's to go to before work.
Atmosphere: 1
Food: 3
Service: 1
Bernadine McLay
This location has many staff, all serving drive through. Sometimes wait over 5 mins to be served.. Cappuccino machine been broke for days, quite often charged for doughnut when purchasing a plain tidbit for my dog. Now not even a lottery terminal in store. Staff is pleasant, but a manager desperately needed to run things smoothly. Time to change locations for my daily coffee fixes.
Atmosphere: 2
Food: 3
Service: 1
legend phillips
Beware staff are lazy and like to serve old stale coffees at this location hopefully this will change
Service: 1
daniellex420x
almost everyday i grab an iced coffee and it’s always fantastic. Great service, very friendly, and usually pretty fast service! Mary and Maitri are one of my favourite staff members! they are so friendly and welcoming, they’re great people.
Great place, always gets order right
Atmosphere: 5
Food: 5
Service: 5
I ordered a large French vanilla and a toasted everything bagel with cream cheese, I received a burnt bagel instead.
Atmosphere: 1
Food: 1
Service: 1
I came in today for a tea. I usually go through drive-through., What I didn’t like is that everyone is talking in their own language behind the counter to each other. Everything was matter-of-fact and cold. Unfortunately, my tea was not made correctly either. Nov 2nd again the worst service , lm the only one at the counter and still waited to be served. After everyone finishes their conversations in their language then u will be served. I went to Tim’s again today 7 people working and there is still a line, we all can live with a little line, but please speak english in the presence of your co workers and customers.
Atmosphere: 1
Service: 1
Staff is always forgetting items purchased. Either missing muffin, pastry, always something I order is missing. Staff needs to pay attention more
The cashier asked three times to use another card for payment and said that it does not work, although these are cards from different banks!! Apple Pay does not work either. I was late for work and spent an extra 10 minutes there, and in the end she took back my entire order and I left without coffee and food, although the problem was clearly in the payment machine. Extremely touristy and unfriendly and stingy
Atmosphere: 1
Service: 1
I refuse to go to any other Timmies. Even though it’s smaller the service is better, staff are nice, and often they don’t have things but they tell you that and offer other options. Other Timmies, they just get my order wrong or it doesn’t taste right.
Food: 5
Service: 5
Shoutout to whoever makes the schedule here, it was real good thinking putting the trainee who doesn’t speak English well on the Friday breakfast rush working the register ….really building that lineup through the gas station
Service: 1
I hate leaving 1 star reviews but this will have to be my second one.
At the drive thru and my wife leaned over me to order a “medium pumpkin spice latte”
The person serving me informed me that muffins only came in one size. Thinking they just couldn’t hear us, my wife clarified “a latte”
The server responded me that they were voiding my order and said “good bye”.
I understand that in customer service things can happen and everyone has bad days, but this seemed unnecessary. It’s difficult to understand people in the drive thru so we were just clarifying, and instead were treated rudely and had our whole order cancelled.
Not that it matters, but I won’t be giving this location any of my money again.
Food: 3
Service: 1
Not only is it 75% ice /5% coffegranuals they were nothing but dry rude
Atmosphere: 1
Food: 1
Service: 1
Nice place to drink some coffee!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Been going here for years. Must be under new management, all new staff. I have had nothing but problems. Closed for sewage issues but still took a mobile order and despite having to throw out all of their coffee they brewed a pot for me and told me it was safe to drink.i was unsure and ultimately did not take the coffee as I didn't trust it. I mean, you threw out all your coffee for a reason. I will be finding a new Tim's to go to before work.
Atmosphere: 1
Food: 3
Service: 1
This location has many staff, all serving drive through. Sometimes wait over 5 mins to be served.. Cappuccino machine been broke for days, quite often charged for doughnut when purchasing a plain tidbit for my dog. Now not even a lottery terminal in store. Staff is pleasant, but a manager desperately needed to run things smoothly. Time to change locations for my daily coffee fixes.
Atmosphere: 2
Food: 3
Service: 1
Beware staff are lazy and like to serve old stale coffees at this location hopefully this will change
Service: 1
almost everyday i grab an iced coffee and it’s always fantastic. Great service, very friendly, and usually pretty fast service! Mary and Maitri are one of my favourite staff members! they are so friendly and welcoming, they’re great people.
Atmosphere: 5
Food: 3
Service: 5
Always fresh ??
Atmosphere: 5
Food: 5
Service: 5
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