Tim Hortons
510 Centennial Pkwy N, Hamilton
(905) 664-2481
Recent Reviews
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Screen on the register has been out of service for at least 2 months. When associate is asked, they say it takes hours, on hold, to talk to anyone. And they don't have the time
Service: 3
Unfriendly service
Service: 1
entry is the food and fashion doors directly on your right when you enter. small tim’s with a two tables and a couple seats. went early in the morning and they didn’t have much ready yet. good customer service though.
They gave me an iced coffee instead of the fudge brownie iced latte with almond milk I ordered, and when I asked about it, they insisted it was what I had requested. There was no brownie, and the slow-cooked bowl had no taste and was missing rice.
They were so confused between orders, and I waited almost 15 minutes in the drive-thru. They kept giving me someone else's coffee initially, and they just didn't understand what a mobile order was, even after I mentioned it ten times and showed them my phone. The order taker kept referring to my bowl as a wrap.
Bro, I paid over $15, and at the very least, I expect good service and food. If you're only in it for the money, then please quit your jobs so someone who deserves it can provide better service.
Disappointing service
Order timing 03:55 pm 04:15
Dont delete my review
Great place had what I wanted. Drinks and donuts were nice and fresh. Very quiet in the store and was clean inside and out.
Kid-friendliness: Kid's are allowed in staff are friendly towards them. And they can sit and dine if they wanted to.
Wheelchair accessibility: There are buttons to push at the door's to open the door's both ways and a spot where you dine they can be at a table.
Atmosphere: 5
Food: 5
Service: 5
Why they closes store at 10.30 every time ??? What is your timing it’s show 11 pm its not fair
Atmosphere: 1
Food: 1
Service: 1
its just horrible overall, the employees , the food, the drinks, nothings done properly, everytime im at walmart n just wanna grab a quick drink from tims , always messed up, never good , waste of time and money to visit this location, and they hardly have any items available, and i believe mayo supposed to be on a blt? mines never had any. but am i wrong
Atmosphere: 1
Food: 1
Service: 1
The employees here always have an awful attitude towards their costumers. No costumer service at all.
Service: 1
Helpful
Atmosphere: 2
Food: 4
Service: 4
Known for its great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible customer service. Long wait. Employees arguing in front of customers!!!
Atmosphere: 1
Food: 3
Service: 1
This is the worst experience the boy wouldn't even give me Birthday cake timbits when yet there was birthday cake -1000/1000 review get a new owner I'd u can't manage there's people that work harder
I visited this site at 10 pm and asked for two bagels for my kids. The girl serving seemed least interested in serving. If you don’t want to work, don’t work but be at work and provide horrible service. After she prepared our bagel, I have to my kids but I noticed that she only hardly put any butter on the cinnamon bagel and crm cheese only spread lightly on one side. When I asked her to put butter properly in both sides, she denied. She denied the proper application of cream cheese on the other bagel too. While she denied this she spoke in a rude tone. Eventually when I explained her that every time I have visited Tim Hortons, k have not seen the bagels be spread so lightly with butter or cream cheese and I paid a dollar extra for herb and garlic crm cheese. Very reluctantly she agreed and put butter on the other side of the bagel and crm chs on the other one. Kids were happy eventually. But please Tom Hortons, you need to work on the customer service skills.
Atmosphere: 1
Food: 1
Service: 1
This is the filthiest Tim’s I have experienced. The washrooms disgust ??
Atmosphere: 1
Food: 3
Service: 4
It’s what you would expect from a Tim’s Horton….
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