I stopped in here for a cheap little JBC snack and they were a lot nicer than the average JBCs! Really quite fresh and yummy for a JBC.
Atmosphere: 5
Food: 5
Service: 4
T L
The quality of service, attention and overall Customer experience has degraded - especially given Fast Food Standards.
This is the one of many orders we’ve made to come to find out our order was incorrect.
Anything small was overlooked - but this time it was different.
Ordered x2 Junior Bacon Cheeseburgers with an order of nuggets and a Dave’s Single Combo.
…we’re missing the patties out of the JBC’s. The main thing that makes a hamburger.
Ordered tonight - November 22nd, 2025 @ 10:03PM.
Come on. I know I sound like a big back right now but how is this even possible? And no - I’m not driving 10 minutes there for them to correct their mistake. It’s a Saturday night - we’re tired and hungry.
Food: 1
Durka Stan
18 bucks for uncooked chicken strip combo.. insane
Shannon Rivet
Ordered with no mayo due to all for mayo tried calling and they don’t answer the phone and voicemail won’t allow a message. This is serious issue and will be reported. Voicemail is full and can’t take messages. Threw out salad due to possible cross contamination as it was a he same plate as the burger. I only gave you a 1 star because I had no choice!
Service: 1
Beebobipper Smith
very very slow drive thru
Mary Anderton
My experience at this location was extremely disappointing. The manager, Sachin, displayed a complete lack of professionalism and basic customer service etiquette. His behavior toward both customers and staff was shockingly rude, dismissive, and completely unacceptable for someone in a managerial role. His attitude and gestures were immature, and he carried himself with arrogance rather than leadership. To make matters worse, the staff were openly speaking in their own language to each other while serving customers, which came across as unprofessional and disrespectful. Such behavior reflects poor management and a lack of training. It is genuinely concerning how someone with this attitude was entrusted with managing a team and dealing with customers. Immediate corrective action should be taken — including proper training in professionalism, workplace ethics, and customer service — to prevent other customers from going through a similar experience.
Atmosphere: 1
Food: 2
Service: 1
Paaki Kanojia
Went at 11:20 pm such a long wait for our order that man with specs waited us almost 30 minutes. Never gonna visit here again
Atmosphere: 1
Food: 1
Service: 1
мxт
Fell off. Used to be good now its hard to order. They don't understand you and if you pay cash they don't give you the right amount of change back. Second time this happened and I won't be coming back.
Atmosphere: 1
Food: 2
Service: 1
Seleana Milmine
Normally not one to complain as I work in food service but the interaction was weird. Handled a little poorly from my opinion as undercooked chicken is a major health and safety issue.
Originally we ordered three burger combos, a nugget combo and a six pack on the side. Some of the nuggets seemed soft so my partner asked to replace them. The woman told us to keep them which was nice and that we’d get a new pack. (My son loved this idea) when we got the new 6pcs my partner bit into one to cool it off for my 10m old. I’m glad he did as the chicken wasn’t cooked. I showed the girl who replaced them and she looked at the two nuggets I was holding and then went to the hot holders and cut open a nugget from there and repeated back to me that the nuggets in the tray where cooked. But maybe the fry basket was too full and the top of the nuggets wasn’t cooked. (Which is exactly what I had suggested) she walked away for a second to make it seem like she was inquiring about someone else handling the matter and when she got back alone I had questioned about a manger and she claimed she was the manger.
First time the nuggets didn’t seem fully cooked, second time they very clearly weren’t. Mistakes happen, but to be careless with chicken twice in the same meal is crazy. I am also questioning if my 6y old ate some raw chicken..
The employees at this Wendy’s are terrible and extremely judgmental. All the Indian employees are always staring and laughing at all the customers, it’s a very judgmental environment. They’ll stare at you while you’re ordering and even when ur waiting for ur food, even the employees working at the back be peeking over like ???. They also make comments in their own language (which as someone who is brown as well and can understand the language, makes me so uncomfortable). Can’t even dine in coz all they do is stare and make comments like damnnn MIND UR BUSINESS. Someone gotta tell all these brown employees to FIX THEIR STARING PROBLEM
Atmosphere: 1
Food: 3
Service: 1
David Bergen
Clean spacious area with friendly staff. Every time that ive come the food is prepared within 1-5minutes and is for the most part pretty good, you can also get a free drink if you are a senior and a free sandwich with the purchase of one for filling out a survey. Quality Service that doesn’t cut corners? Its interesting that the sign with the motto is missing letters as if they cut corners while putting it up xD
Atmosphere: 5
Food: 4
Service: 5
Sheri True
clean great service . great deals for breakfast
Atmosphere: 5
Food: 4
Service: 5
Jean Walczak
I was a regular purchaser of their apple pecan salad. I was absolutely disgusted with the quality of salad I picked up today. About 2/3 of the chicken was hard and I mean rock solid hard. Couldn’t even spear it with a fork. Tried to call the manager. Voice box is full. I wonder why! If I could give a zero reference I would. You’ve just lost a regular customer. You’ve just lost a long time customer who visited you on a weekly basis.
Atmosphere: 1
Food: 1
Gamer192 Boss
We order a Dave Triple Number 3 Combo and the Drive thru cashier was very polite and very calm when speaking to the customers and the food is very great and tasty during afternoon day. I recommend that someone go buy from this place if you have a family day or workday for a quick lunch.
Tasty poutine!!
Atmosphere: 4
Food: 5
Service: 4
I stopped in here for a cheap little JBC snack and they were a lot nicer than the average JBCs! Really quite fresh and yummy for a JBC.
Atmosphere: 5
Food: 5
Service: 4
The quality of service, attention and overall Customer experience has degraded - especially given Fast Food Standards.
This is the one of many orders we’ve made to come to find out our order was incorrect.
Anything small was overlooked - but this time it was different.
Ordered x2 Junior Bacon Cheeseburgers with an order of nuggets and a Dave’s Single Combo.
…we’re missing the patties out of the JBC’s. The main thing that makes a hamburger.
Ordered tonight - November 22nd, 2025 @ 10:03PM.
Come on. I know I sound like a big back right now but how is this even possible? And no - I’m not driving 10 minutes there for them to correct their mistake. It’s a Saturday night - we’re tired and hungry.
Food: 1
18 bucks for uncooked chicken strip combo.. insane
Ordered with no mayo due to all for mayo tried calling and they don’t answer the phone and voicemail won’t allow a message. This is serious issue and will be reported. Voicemail is full and can’t take messages. Threw out salad due to possible cross contamination as it was a he same plate as the burger. I only gave you a 1 star because I had no choice!
Service: 1
very very slow drive thru
My experience at this location was extremely disappointing. The manager, Sachin, displayed a complete lack of professionalism and basic customer service etiquette. His behavior toward both customers and staff was shockingly rude, dismissive, and completely unacceptable for someone in a managerial role. His attitude and gestures were immature, and he carried himself with arrogance rather than leadership.
To make matters worse, the staff were openly speaking in their own language to each other while serving customers, which came across as unprofessional and disrespectful. Such behavior reflects poor management and a lack of training.
It is genuinely concerning how someone with this attitude was entrusted with managing a team and dealing with customers. Immediate corrective action should be taken — including proper training in professionalism, workplace ethics, and customer service — to prevent other customers from going through a similar experience.
Atmosphere: 1
Food: 2
Service: 1
Went at 11:20 pm such a long wait for our order that man with specs waited us almost 30 minutes. Never gonna visit here again
Atmosphere: 1
Food: 1
Service: 1
Fell off. Used to be good now its hard to order. They don't understand you and if you pay cash they don't give you the right amount of change back. Second time this happened and I won't be coming back.
Atmosphere: 1
Food: 2
Service: 1
Normally not one to complain as I work in food service but the interaction was weird. Handled a little poorly from my opinion as undercooked chicken is a major health and safety issue.
Originally we ordered three burger combos, a nugget combo and a six pack on the side. Some of the nuggets seemed soft so my partner asked to replace them. The woman told us to keep them which was nice and that we’d get a new pack. (My son loved this idea) when we got the new 6pcs my partner bit into one to cool it off for my 10m old. I’m glad he did as the chicken wasn’t cooked. I showed the girl who replaced them and she looked at the two nuggets I was holding and then went to the hot holders and cut open a nugget from there and repeated back to me that the nuggets in the tray where cooked. But maybe the fry basket was too full and the top of the nuggets wasn’t cooked. (Which is exactly what I had suggested) she walked away for a second to make it seem like she was inquiring about someone else handling the matter and when she got back alone I had questioned about a manger and she claimed she was the manger.
First time the nuggets didn’t seem fully cooked, second time they very clearly weren’t. Mistakes happen, but to be careless with chicken twice in the same meal is crazy. I am also questioning if my 6y old ate some raw chicken..
I was refunded for my 6pcs but still 🤮🤮🤮
I got no photos but you know what you did LOL
Restaurantji Recommends
The employees at this Wendy’s are terrible and extremely judgmental. All the Indian employees are always staring and laughing at all the customers, it’s a very judgmental environment. They’ll stare at you while you’re ordering and even when ur waiting for ur food, even the employees working at the back be peeking over like ???. They also make comments in their own language (which as someone who is brown as well and can understand the language, makes me so uncomfortable). Can’t even dine in coz all they do is stare and make comments like damnnn MIND UR BUSINESS. Someone gotta tell all these brown employees to FIX THEIR STARING PROBLEM
Atmosphere: 1
Food: 3
Service: 1
Clean spacious area with friendly staff. Every time that ive come the food is prepared within 1-5minutes and is for the most part pretty good, you can also get a free drink if you are a senior and a free sandwich with the purchase of one for filling out a survey. Quality Service that doesn’t cut corners? Its interesting that the sign with the motto is missing letters as if they cut corners while putting it up xD
Atmosphere: 5
Food: 4
Service: 5
clean great service . great deals for breakfast
Atmosphere: 5
Food: 4
Service: 5
I was a regular purchaser of their apple pecan salad. I was absolutely disgusted with the quality of salad I picked up today. About 2/3 of the chicken was hard and I mean rock solid hard. Couldn’t even spear it with a fork. Tried to call the manager. Voice box is full. I wonder why! If I could give a zero reference I would. You’ve just lost a regular customer. You’ve just lost a long time customer who visited you on a weekly basis.
Atmosphere: 1
Food: 1
We order a Dave Triple Number 3 Combo and the Drive thru cashier was very polite and very calm when speaking to the customers and the food is very great and tasty during afternoon day. I recommend that someone go buy from this place if you have a family day or workday for a quick lunch.
Atmosphere: 5
Food: 5
Service: 5
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