Fries, half were old and soggy. Throw out the old one to start and don't mix them.
Another one is why do you make everyone pull up to a pick up spot when there is no one behind me?!
Clearly it's to keep your average times down, but all it does it makes redundant work for nothing, making someone bring the food outside in the cold. You bring several orders out at a time, so lets hope your order what the last one made. You even made a guy with a trailler move when there no one behind.
For employees it may be nice for average times and KPI's, but it not a good customer experience, seems like you could not get us to pull out of your window quick enough.
I used to be in this industry, you can only accomplish so much in X amount of time. So why take more order more quickly than can be made.... This will only piss off the cooks, the team will fall behind and mistakes will be made. Especially when you clear the board right away when we get told to move.
There may be a case where or when it's actually busy, but we are in Hearst in Northern Ontario, not that busy on a Monday night.
Atmosphere: 2
Food: 2
Service: 2
William Baril
In the morning it's usually slow around 7h15 AM
Atmosphere: 3
Food: 4
Service: 3
Brian Fraser
Absolute slowest McDonalds I have even seen. 20min in line with no food.
Avoid at all costs.
Atmosphere: 1
Food: 3
Service: 1
Mike belair
Like all Mcds drive through goes quick, inside service is horrible. Brought kids , half went to subway, had there meals and ate them while still waiting at McDonald's.
Skariah Mathews
Sometimes drive through waiting is more than 15 minutes
Atmosphere: 5
Food: 5
Service: 3
hanna edwards
Slowest and worst McDonald's in Ontario
Arshpreet Kaur
I did a mobile order and they so long for order. People working there are so slow. They don’t read the order properly. Gave my order 2 times wrong even there was no rush. I attached a picture where it seems a burnt muffin.
Stephanie Caza
Messed up meal again. Black coffee now comes with milk or whatever was in it. Condiments are always missing. I love going back in to fix my order and being told she made what it said…..I literally order thru the app so there’s no miscommunication, then tries to fix it. ITS too late. Its ridiculous. I’ve seen McDonald’s ran better by teenagers. It’s sad this is the last McDicks for 500km, you need competition.
Victor Cojuhari
Nice cute place in the middle of nowhere, but be ready to wait for up to 20 min until your food arrive.
Pyranha Kayak
Service is extremely slow....I think they can't serve anything hot or at least warm, the food is always COLD. Not sure if the fries are even cooked same day, taste like yesterdays and just left to sit at room temperature.
Wouldn’t be bad if employees didn’t sit there and socialize
Mark Burgoyne
Food was good and correct. Service was painfully slow. 2 people in fron of me and it took 17 min for my order
Jessy Holden
Worst service ever and they don't even give you all your food don't ever go to this place I know people who work there and it's disgusting they shouldn't even be aloud even be a kitchen with the way they cross contaminate everything I have been to alot of different McDonald's and this is no McDonald's they are rude and to the food is not even good how this place stays open I don't know
Sandra Burton
Service was great , thank you for getting our order right and hot . Bathroom was clean and had toilet paper. Lots of places we've traveled across Canada , they do not stock up the bathrooms or keep them clean. 5 stars from us .
Britt Wesley (Britt)
They DO NOT wear gloves as they prepare the meals, I've watch them make my meals and every other as I go there to purchase or redeem my points.
IT SHOULD BE MANDATORY FOR ALL OF THE Staff TO WEAR GLOVES AS THEY PREPARE THE MEALS
Fries, half were old and soggy. Throw out the old one to start and don't mix them.
Another one is why do you make everyone pull up to a pick up spot when there is no one behind me?!
Clearly it's to keep your average times down, but all it does it makes redundant work for nothing, making someone bring the food outside in the cold. You bring several orders out at a time, so lets hope your order what the last one made. You even made a guy with a trailler move when there no one behind.
For employees it may be nice for average times and KPI's, but it not a good customer experience, seems like you could not get us to pull out of your window quick enough.
I used to be in this industry, you can only accomplish so much in X amount of time. So why take more order more quickly than can be made.... This will only piss off the cooks, the team will fall behind and mistakes will be made. Especially when you clear the board right away when we get told to move.
There may be a case where or when it's actually busy, but we are in Hearst in Northern Ontario, not that busy on a Monday night.
Atmosphere: 2
Food: 2
Service: 2
In the morning it's usually slow around 7h15 AM
Atmosphere: 3
Food: 4
Service: 3
Absolute slowest McDonalds I have even seen. 20min in line with no food.
Avoid at all costs.
Atmosphere: 1
Food: 3
Service: 1
Like all Mcds drive through goes quick, inside service is horrible. Brought kids , half went to subway, had there meals and ate them while still waiting at McDonald's.
Sometimes drive through waiting is more than 15 minutes
Atmosphere: 5
Food: 5
Service: 3
Slowest and worst McDonald's in Ontario
I did a mobile order and they so long for order. People working there are so slow. They don’t read the order properly. Gave my order 2 times wrong even there was no rush. I attached a picture where it seems a burnt muffin.
Messed up meal again. Black coffee now comes with milk or whatever was in it. Condiments are always missing. I love going back in to fix my order and being told she made what it said…..I literally order thru the app so there’s no miscommunication, then tries to fix it. ITS too late. Its ridiculous. I’ve seen McDonald’s ran better by teenagers. It’s sad this is the last McDicks for 500km, you need competition.
Nice cute place in the middle of nowhere, but be ready to wait for up to 20 min until your food arrive.
Service is extremely slow....I think they can't serve anything hot or at least warm, the food is always COLD. Not sure if the fries are even cooked same day, taste like yesterdays and just left to sit at room temperature.
Restaurantji Recommends
Wouldn’t be bad if employees didn’t sit there and socialize
Food was good and correct. Service was painfully slow. 2 people in fron of me and it took 17 min for my order
Worst service ever and they don't even give you all your food don't ever go to this place I know people who work there and it's disgusting they shouldn't even be aloud even be a kitchen with the way they cross contaminate everything I have been to alot of different McDonald's and this is no McDonald's they are rude and to the food is not even good how this place stays open I don't know
Service was great , thank you for getting our order right and hot . Bathroom was clean and had toilet paper. Lots of places we've traveled across Canada , they do not stock up the bathrooms or keep them clean. 5 stars from us .
They DO NOT wear gloves as they prepare the meals, I've watch them make my meals and every other as I go there to purchase or redeem my points.
IT SHOULD BE MANDATORY FOR ALL OF THE Staff TO WEAR GLOVES AS THEY PREPARE THE MEALS
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