Even on requesting for fresh 30pc of Chicken nuggets they gave me dry nuggets seems like they’re sitting there for a while very disappointed if a guest ask for some special requests please make sure you take care of it restaurant was not even busy spent $40 all together to have nuggets that doesn’t meet standards.
martin blier
Bigmac
M Wallingford
Very slow service
Atmosphere: 2
Food: 3
Service: 1
Jason Maves
Friendly people,
Atmosphere: 5
Food: 5
Service: 5
Chef Watermelon
Fries, half were old and soggy. Throw out the old one to start and don't mix them.
Another one is why do you make everyone pull up to a pick up spot when there is no one behind me?!
Clearly it's to keep your average times down, but all it does it makes redundant work for nothing, making someone bring the food outside in the cold. You bring several orders out at a time, so lets hope your order what the last one made. You even made a guy with a trailler move when there no one behind.
For employees it may be nice for average times and KPI's, but it not a good customer experience, seems like you could not get us to pull out of your window quick enough.
I used to be in this industry, you can only accomplish so much in X amount of time. So why take more order more quickly than can be made.... This will only piss off the cooks, the team will fall behind and mistakes will be made. Especially when you clear the board right away when we get told to move.
There may be a case where or when it's actually busy, but we are in Hearst in Northern Ontario, not that busy on a Monday night.
Atmosphere: 2
Food: 2
Service: 2
William Baril
In the morning it's usually slow around 7h15 AM
Atmosphere: 3
Food: 4
Service: 3
Brian Fraser
Absolute slowest McDonalds I have even seen. 20min in line with no food.
Avoid at all costs.
Atmosphere: 1
Food: 3
Service: 1
Mike belair
Like all Mcds drive through goes quick, inside service is horrible. Brought kids , half went to subway, had there meals and ate them while still waiting at McDonald's.
Skariah Mathews
Sometimes drive through waiting is more than 15 minutes
I did a mobile order and they so long for order. People working there are so slow. They don’t read the order properly. Gave my order 2 times wrong even there was no rush. I attached a picture where it seems a burnt muffin.
Stephanie Caza
Messed up meal again. Black coffee now comes with milk or whatever was in it. Condiments are always missing. I love going back in to fix my order and being told she made what it said…..I literally order thru the app so there’s no miscommunication, then tries to fix it. ITS too late. Its ridiculous. I’ve seen McDonald’s ran better by teenagers. It’s sad this is the last McDicks for 500km, you need competition.
Victor Cojuhari
Nice cute place in the middle of nowhere, but be ready to wait for up to 20 min until your food arrive.
Pyranha Kayak
Service is extremely slow....I think they can't serve anything hot or at least warm, the food is always COLD. Not sure if the fries are even cooked same day, taste like yesterdays and just left to sit at room temperature.
Chase Mcduffie
Wouldn’t be bad if employees didn’t sit there and socialize
Even on requesting for fresh 30pc of Chicken nuggets they gave me dry nuggets seems like they’re sitting there for a while very disappointed if a guest ask for some special requests please make sure you take care of it restaurant was not even busy spent $40 all together to have nuggets that doesn’t meet standards.
Bigmac
Very slow service
Atmosphere: 2
Food: 3
Service: 1
Friendly people,
Atmosphere: 5
Food: 5
Service: 5
Fries, half were old and soggy. Throw out the old one to start and don't mix them.
Another one is why do you make everyone pull up to a pick up spot when there is no one behind me?!
Clearly it's to keep your average times down, but all it does it makes redundant work for nothing, making someone bring the food outside in the cold. You bring several orders out at a time, so lets hope your order what the last one made. You even made a guy with a trailler move when there no one behind.
For employees it may be nice for average times and KPI's, but it not a good customer experience, seems like you could not get us to pull out of your window quick enough.
I used to be in this industry, you can only accomplish so much in X amount of time. So why take more order more quickly than can be made.... This will only piss off the cooks, the team will fall behind and mistakes will be made. Especially when you clear the board right away when we get told to move.
There may be a case where or when it's actually busy, but we are in Hearst in Northern Ontario, not that busy on a Monday night.
Atmosphere: 2
Food: 2
Service: 2
In the morning it's usually slow around 7h15 AM
Atmosphere: 3
Food: 4
Service: 3
Absolute slowest McDonalds I have even seen. 20min in line with no food.
Avoid at all costs.
Atmosphere: 1
Food: 3
Service: 1
Like all Mcds drive through goes quick, inside service is horrible. Brought kids , half went to subway, had there meals and ate them while still waiting at McDonald's.
Sometimes drive through waiting is more than 15 minutes
Atmosphere: 5
Food: 5
Service: 3
Slowest and worst McDonald's in Ontario
Restaurantji Recommends
I did a mobile order and they so long for order. People working there are so slow. They don’t read the order properly. Gave my order 2 times wrong even there was no rush. I attached a picture where it seems a burnt muffin.
Messed up meal again. Black coffee now comes with milk or whatever was in it. Condiments are always missing. I love going back in to fix my order and being told she made what it said…..I literally order thru the app so there’s no miscommunication, then tries to fix it. ITS too late. Its ridiculous. I’ve seen McDonald’s ran better by teenagers. It’s sad this is the last McDicks for 500km, you need competition.
Nice cute place in the middle of nowhere, but be ready to wait for up to 20 min until your food arrive.
Service is extremely slow....I think they can't serve anything hot or at least warm, the food is always COLD. Not sure if the fries are even cooked same day, taste like yesterdays and just left to sit at room temperature.
Wouldn’t be bad if employees didn’t sit there and socialize
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